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Dept CA #42

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Dept CA #42 Reports & Reviews (247)

I ordered a kneeling bench with a pad and tool holder. Today I received the pad and tool holder but not bench. The facebook said it was shipped from
California it was shipped from Dept CA # 42 or Dept CA # 42142 from Vernon,CA
But from China. The pad is useless without the bench and it is so small I cant see how the bench will even hold a persons weight. SCAM? Does anyone have a phone number


Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable

I received a micro memory chip I did not order and do not know what it is for.

I received, im thinking masks, but they are tiny they could be an eye patch. I never ordered them. I have enclosed a picture. Can you tell me what they are and why they were sent to me? Karen Nelson

I ordered a kneeling garden bench with pad and pouch. No bench arrived, only pad and small pouch for tools. No invoice or information on missing bench. Return address:Dept. CA #42, Dept CA #42142, P.O. Box 5108, Chino CA 91708-5108. Another SCAM!


After waiting for 3 weeks, I finally received the "Gator" masks. They aren't even close to the colors I ordered and I do NOT like the quality of them at all. Please send a return address label and refund my payment.
Are there any other options available? 8-23-20

I ordered 12in 25.0cc Gas 2 Stroke Cycle Chainsaw from Kuicshop, but I received a piece of chainsaw chain tied on to pieces of cloth,

Got a doll in that I didn’t order. Sending it back for refund. Whatever I ordered isn’t even close to what I got. I could have picked this doll up from a dollar store. Not happy at all!$


I ordered two dolls for my granddaughters that were shown as very realistic and suppose to be 17” in length and lifelike. I received 7” plastic dolls that look more like a dog toy! I paid $29.95 a piece and have written them requesting a full refund! Will turn them in to the BBB if I don’t receive it. I truly don’t know how these people sleep at night!


They did the same thing to me! Except you paid more and bought 2 and only got one! And there’s no information to call them.

I ordered an item and was told it would ship from California! It shows on the tracking number from the company that it shipped from China and when I received it the address showed the department #42 etc. I attempted to get a refund through PayPal because this item was not my entire order and I am told that I have to send back to a China address for a refund I believe this is some kind of scam and they are reshipping for China


Ordered a tattoo printer for 19.99 today I received a pre-printed black and white temporary tattoo. A full sleeve tattoo I guess it will be an expensive joke gift sometime as there is no way to return or follow up with the original order

My husband ordered a chainsaw and you wouldn't believe what he received! It was just the chain off of a chainsaw with 2 straps on the ends of the chain. He paid like 29.95. I want my money back now. Has anyone else ordered this same item?


The company keeps changing their name and reopening to scam new people. I received a cheap hack saw instead of the chain saw. We aren't alone. I ordered through Paypay and am disputing to get my money back. A complete SCAM.

Hi i to ordered the chainsaw and I got a plastic hack saw what the hell is going on what did you do ,what is my recorse for this or is there any .Thomas Stanley

I ordered real life dolls from rgis co.pany. O line depictions if product were amazing ing. When I received the dolls, I wS heartbroken as I had been super excited bc these were gifts for my granddaughtwrs. They were cheap, nothing like described in the ad. Actually. They are on the verge if being scary
Trying to figure out how to get a refund. Do NOT order these dolls. Horrible!


Did not get what i ordered should have gotten rubber bands with exercise take, no take, rubber bands yuck.

It was avertisted on Face Book so I thought it was legit. Real life like 22" baby doll for my granddaughter. I paid 49.95 supposedly on sale by credit card. They not only charged me twice, but when they sent it 6 weeks later it was a plastic doll no more than 5 inches that you could buy in any dollar store! It had no moving parts or hair! Just a cheesy dollar tree doll!



I ordered a tennis ball launcher for my dog in July, 2020 and received a tennis ball in August. And the tennis ball wasn't even a new one. Total scam.

Illusion rug is NOT anything like photos in Instagram. Will try to reverse charges

I ordered what was supposed to be a realistic looking baby doll for $40.00 didn't get it for a wile, then I got a tiny plastic pkg. with the ugliest dime store looking doll that I've ever seen. There was no instructions where to send it back or anything. I wouldn't have even given 50 cents for it. All was on the outside pkg. was Dept. CA #42. P.O Box 5108 Chino, Ca. Now I hope their company gets shut down & not scam anyone else.


Same here! I’m so mad! Ordered 2 and got a (I) dollar store cheap doll. No hair or clothes. Not at all what you paid for!

Same thing here. If you figure out how to get your money back. I'd like to hear from you. Do you even have a company name?

I did the same thing! and they charged me twice! Cheep little plastic dollar tree doll!

I ordered a jacket and what came marked XL is too small for my 8 year old grandson. I'm an adult man and my arms don't fit in the sleeves. Is there a way to return it or exchange it?

I ordered a kit made of stamped wood pieces to assemble into a train engine with passenger car, they sent the wrong kit! How do I return it? Was supposed to be a gift! They sent a ship instead!

Ordered a Smart bracelet, it came with to charge it. I would like a refund.
Leonard Denton

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Dept CA #42 Contacts

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Unit 14 on 25th floor of block 1, Tak Fung Industrial centre no .168 Texaco road ,Tsuen Wan new territories(Logistics warehouse) HK, XIANGGANG 999077, CHINA



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