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Consumer Collections Reports & Reviews (36)

- University Place, WA, USA • Apr 06, 2024
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Caller stated I was on a recorded line. He stated there have been multiple bills sent to my home address (which he confirmed my address). He stated they were looking to collect for Alliance Diagnostic Lab date of service December 2022 (16 months ago). He said the service was not covered by my insurance. The $491 includes the original amount of $356 plus collection fees. He could talk to his supervisor to get the collection fees waived if I would pay today. I explained I know nothing of this charge. I had him repeat the date of service, original amount, and the total with fees amount. I told him I needed to look this up in my records and get back to him. Upon searching the web for ALLIANCE DIAGNOSTICS LAB the search results alerted me to this scam.

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• Mar 29, 2024
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Called from Alliance Labs and said I owed a debt of $500+ for lab work. I know it wasn't true because I have insurance and have never used this lab. They did have my address, and also threated with court costs etc. TOTAL SCAM

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• Feb 03, 2024
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Calls for a debt started7/12/23 in the amount of $482.39 for services 4/1/21. The second call was 11/10/23, same demand. The third call was 2/1/24, same demand. Numder one, I didn't have bloodwork done since during covid and number 2, I checked with Medicare and my supplement insurance there was not any claims filed during the date given. The first call was from East TN area code and the second from the Nashville area code. My primary care doesn't use Alliance Diagnostic. This is a scam.

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• Nov 21, 2023
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11/23/2023 "Alliance Diagnostics" called me from number 270-279-0196 to collect 476.13. Told them I never received a bill. He cited my address. Told him I would not pay over the phone to someone I don't know especially when I've never received a bill. Told him I'd call them directly. He said well now it has gone to collections so their case is closed. Told him no thanks and as I was hanging up on him he kept talking. The difference about this scammer is that he talked in a very calm voice. BEWARE! My credit score is Excellent. Don't fall for these con artists!

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• Nov 01, 2023
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11/1/2023 Alliance Diagnostics has been calling me to collect $496.12 for lab work done January 5, 2020. They did say it was panel testing, CBC, Glucose etc. They would not give me the provider name who ordered the testing. I called Medicare: they could find nothing for that date. I called Cigna my supplemental insurance and they could find nothing. I even directly called Alliance Lab (Medical Diagnostics) and they could find nothing. "William" told me to call him back after I investigated the at 888-312-9245 but no one answers and it disconnect after a few rings. I'm 75 year old and don't really care much about my credit score anymore. But after reading all these complaints, I am quite certain this is a scam and will not pay.

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• Sep 01, 2023
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Sophia from this number called and said she was from Consumer Collections and that I owed $441.88 for lab work done by Alliance Diagnostics on July 19, 2021. When I pressed her for more information, she claimed my insurance had refused to pay it and so I owed the money. I could pay with a DEBIT card but not a Check or Cash. I told her I didn't owe anyone any money and she insisted I would be turned over to Collections. I told her she was full of [censored] and she hung up on me! I notified my insurance company, the Sheriff's Department and this and other locations to alert others.

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• Jul 17, 2023
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1489 N Military Trl #201, West Palm Beach, FL 33409 is their office address if anyone is wondering

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Amanda with Consumer Collections called yesterday stating I had an outstanding bill in the amount of $407.12 for services by Alliance Diagnostics on 8/3/2021 to which I never responded to invoices sent to me or paid. I never received a call, bill or email about these services. She stated I needed to pay by phone that day or I would be sent to the credit bureau. Furthermore, the address she gave me was an address I had in Kentucky 5 years ago. I have lived in Florida since 2018. Alliance Diagnostics is in New York. There are no Alliance Diagnostics in SW Florida. Further, I had no blood work done in 2021 and if I had, it would have been done by Quest or Labcorp. I called the number back and only got a "goodbye" recording when the line answered.

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I received a call from 606-503-0506 stating I owed $407.12 for lab work done by Alliance Diagnostics on August 3, 2021. She said I never responded to bills sent to me. She said these were sent to the address I had 5 years ago. She would not provide an ordering physician name. She did provide me with my correct email address and correct former address. Alliance Diagnostics is in New York and I live in Florida. I had no blood work done in August of 2021 and the only labs near me are Quest and Labcorp. I have never had blood work done by Alliance. I have never received a call, email or bill in the mail.

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I received a call (asked for me by my first name) from "Bobby with Consumer Collections." He advised me that I had an outstanding bill from 2019 of $458 and that I had been sent four bills for this and then he asked me to verify my mailing address which he already knew. I did not respond to that question. Also, the number on my Caller ID was different from the callback number he gave me.

I contacted the entity to whom I supposedly owed the money and they showed no such bill from them, that they do not used Consumer Collections and they were not at all familiar with Consumer Collections.

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On 8/8/22 I received a phone call from Consumer Collections. This person claimed his name was Michel, the phone number is 940-539-1086 but he told me to call back this number 850-279-9023. He claimed that I owed $475.11 for a blood test dated October 9th, 2019, to Alliance Diagnostics. He didn't have an invoice number or date of service or the doctor requesting the order for the blood test.He hung up after I pressed him for more informtion regarding the account history and I cliamed " I want to make sure this is not a scam "

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Just pretty the same info as the other people on this site.For sure a scam !
On 8/8/22 I received a phone call from Consumer Collections. This person claimed his name was Michel, the phone number is 940-539-1086. He claimed that I owed $475.11for a blood test dated October 9th, 2019, to Alliance Diagnostics. He didn't have an invoice number or date of service or the doctor requesting the order for the blood test.

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On 1-21-2022 I received a phone call from Consumer Collections. This person claimed his name was Cameron, the phone number is 974-298-5028. He claimed that I owed $446.29 for a blood test dated October 14th, 2019, to Alliance Diagnostics. He didn't have an invoice number or date of service or the doctor requesting the order for the blood test.

I contacted the company I use for this service here in Oregon. They have no record of this in their system. They are not affiliated with Alliance Diagnostics, she transferred me to Alliance Labs in Brooklin, New York. The gentleman on the phone told me, "It is a scam, to ignore the phone call."

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Consumer Collections is trying to collect $443.25 for outstanding fees from Alliance Dynastic Laboratories. They will not send an invoice and only take credit cards over the phone. They will not give the date of the service or any information as to what the charges are for.

The best resolution: Have them send me a bill so I can review and then it will be paid if all is legit.

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My wife received a call from a debt collection called Consumer collections. I overheard both sides of the conversation. Initially the agent said that she was from said collection on behalf of U.S. Diagnostic laboratory. She said that my wife owed $400 plus from April 2018. My wife said that documentation was needed before she would pay the debt. The agent stated that she was not there to provide documentation. That that was my wife's responsibility. After repeatedly stating that she will not pay before receiving documentation, they finally agreed to send documentation but not until payment is received. My wife then asked for the supervisor who said exactly what the previous agent said. I then took the call over for my wife and also asked to provide information about the debt. Once again the 'supervisor' said that he is not able to provide documentation and by not paying now it will show up negatively on your wife's credit report. I then terminated the call with the feeling that this was a scam call. I did a Google search for U.S. diagnostics and sure enough there was a listing for a US diagnostics scam. While reading about the scam, it was interested to note that the location of the call, Berry, AL and phone number were the same as in the information reported in the scam. The information in the report of the scam seemed identical to the conversation that transpired between my wife, myself and Consumer Collection.

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They tried to say that my owed money to a Alliance Diagnostic for lab work he had on his liver. And the woman I talked said she was also a RN nurse she said my husband was jaundice and he had a problem with his liver. Well he was never jaundice never had liver problems and never had any tests on his liver. She also said she could take $100 over the phone by debt card cause they aren't accepting checks cause of covid lol. This bill was supposed to be from 2 years ago. Well I never got a bill or anything from anyone.

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My dad received a phone call from this phone number that is a Utah area code, her name is Paige Dixon trying to collect on behalf of Kays Jewelers for a debt account that was incurred in Whatcom, Washington at Kays Jewelers in 2010. She gave an address of house(supposed house) in Washington where the statements and all the legal notices have been sent but also gave my home address here in Utah where I live and my father lives with me. We have never been to nor lived in Washington state ever, my dad only purchased 1 wedding ring for my mother 52 years ago at Zales. She then turned it on my mom who has been dead for the last 5 years saying maybe she did it and just forgot and my dad forgot - she became very ignorant etc but she had he full SSN she blurted out to my dad along with names of all his kids, my siblings and their spouses like where did this information come from - she also told him they have tried to contact everyone of us to get to him and now he is going to be wanted for theft by deception etc. She gave another number for him to call back at which that number is 325-733-0524 then she just recently called from a 509-900-6932. She obviously is a scammer very unprofessional as she got rude and told my dad not to call her back with the information he said that he checked with Kays Jewelers here in Utah and we know the 2 financial institutions they work with - it got out of control how she was talking to us and not letting us talk but this is actually going to not only affect the individual but Kays Jewelers as well. She was trying to get him to just pay the debt settled at half by getting his bank information to steal his identity and bank account and the money he has in there. I myself personally talked to Brandon at Kays Jewelers in the Newgate Mall here in Utah and he told me Commenity & Genesis are their 2 financial institutions and they have nothing to do with collecting payments or debt balances themselves. I have no idea exactly where this person is located other than she called from a Utah based area code but had those different numbers to call back to and then has called us back from them. My dad is targeted & victimized as well as my siblings and myself have been targeted to get to him. How exactly did she have all the information she had we would love to know.

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Patient is receiving calls that they did a medical testing outside of our facility. Confirmed there is no such claims. Please be aware that if you did not have a service, to make sure you double check. These fake scam companies are just trying to take money from our innocent members.

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The first call we received was on 11/28/20 from Justin, San Miguel, CA, 805.399.3057, identifying himself as calling from First Point Collection Receivables (in all subsequent calls with them they used the name Consumer Collections, saying First Point was another name they used) that my wife owed $424.88 for past due bill from 10/5/18 for lab tests (panel testing and blood work) of UUR (or URR), CBC, and CMP, from U.S. Medical Diagnostics. He claimed they had sent us three letters and an email but we never received such. He said HIPAA prevented him from providing further information other than an invoice # 1356696 and a medical license number 4878365 of the provider. My wife had been in the hospital on 10/5/18 but after checking with the hospital, Quest Lab (U.S. Medical Diagnostics (also U.S. Diagnostic Labs) was not on Google), and all our doctors, I could not determine that we owed anyone anything. I exchanged multiple calls with these people eventually learning that Jacqueline Smith at 850.279.9023, was my "agent." When I explained we did not own anyone, she gave me three choices: go to "judgment," go to court to prove we do not owe anything, or "pay up." I asked again for the name of the provider we owed money and Jackie replied she would request the provider (lab) send me a letter with those details as she either could not or did not have those details. Although somewhat authentic sounding, I am now convinced this is a scam. The reason I did not entirely discount this call from the beginning is that my wife had been in the hospital on the date they provided, the hospital sometimes contracts out their lab work, and it turns out there had been a temporary problem with that particular hospital bill because Medicare initially denied payment because information required to make payment was incorrect. This was subsequently rectified and the bill was paid.

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NOV 20 2020
I recieved a call from Amanda at consumer collections the phone number was 803 219 2147 stating I owed a lag bill from March of 2018 . She identified my address but could not provide me with anymore information when I asked for my dl# or dob. she said it was in another data base and she would have to call me back. In the mean time I looked up consumer collections and they found them on scam pulse, so I called her back today and told her I found them on scam pulse and that I refuse to pay them anything to which she replied she would go ahead and file a judgement against me. I told her to go right ahead,
unbelievable

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