Consumer Collections Reports & Reviews

Consumer Collections Reports & Reviews (38)

The first call we received was on 11/28/20 from Justin, San Miguel, CA, 805.399.3057, identifying himself as calling from First Point Collection Receivables (in all subsequent calls with them they used the name Consumer Collections, saying First Point was another name they used) that my wife owed $424.88 for past due bill from 10/5/18 for lab tests (panel testing and blood work) of UUR (or URR), CBC, and CMP, from U.S. Medical Diagnostics. He claimed they had sent us three letters and an email but we never received such. He said HIPAA prevented him from providing further information other than an invoice # 1356696 and a medical license number 4878365 of the provider. My wife had been in the hospital on 10/5/18 but after checking with the hospital, Quest Lab (U.S. Medical Diagnostics (also U.S. Diagnostic Labs) was not on Google), and all our doctors, I could not determine that we owed anyone anything. I exchanged multiple calls with these people eventually learning that Jacqueline Smith at 850.279.9023, was my "agent." When I explained we did not own anyone, she gave me three choices: go to "judgment," go to court to prove we do not owe anything, or "pay up." I asked again for the name of the provider we owed money and Jackie replied she would request the provider (lab) send me a letter with those details as she either could not or did not have those details. Although somewhat authentic sounding, I am now convinced this is a scam. The reason I did not entirely discount this call from the beginning is that my wife had been in the hospital on the date they provided, the hospital sometimes contracts out their lab work, and it turns out there had been a temporary problem with that particular hospital bill because Medicare initially denied payment because information required to make payment was incorrect. This was subsequently rectified and the bill was paid.

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NOV 20 2020
I recieved a call from Amanda at consumer collections the phone number was 803 219 2147 stating I owed a lag bill from March of 2018 . She identified my address but could not provide me with anymore information when I asked for my dl# or dob. she said it was in another data base and she would have to call me back. In the mean time I looked up consumer collections and they found them on scam pulse, so I called her back today and told her I found them on scam pulse and that I refuse to pay them anything to which she replied she would go ahead and file a judgement against me. I told her to go right ahead,
unbelievable

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- Pequot Lakes, MN, USA

Reported details

Phone: 218-215-0852,218-492-4901
Address: MN, USA
Email: [email protected]
Country: United States
Type of a scam: Credit Cards

"Consumer Collections" called from 218-215-0852 saying they were collecting a debt on behalf of US Diagnostics for a service on 4/21/2018 (almost 3 years ago) for $487.81. They claimed I needed to pay this bill by end of day over the phone/credit card. She said US Diagnostics had been trying to contact me for years to collect this debt and Collections took it over. They had my name and address and this vague information about an unknown service. I have receieved zero notices in the mail, zero bills and zero phone calls up until now from US Dianostics OR Consumer Collections. After reaching out to all my service providers, I have zero record of any of these services or outstanding bills. After calling back both the main line that I reveived the call from and the number for Collection Agent Jacqueline Smith, neither call returned results or it was a disconnected line.

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- Virginia Beach, VA, USA

Reported details

Phone: 9093242806
Address: Santa Barbara, CA, USA
Country: United States
Type of a scam: Debt Collections

Phone call. Owed $ to Consumer Collections for 2018 bill for US Diagnostic Labs (805) 879.8100. Paid via CC but cancelled payment when researched company online - numerous scam notices. Called 805.879.8100 and went to Pacific Diagnostic Labs recording. Called back and company, Consumer Collections refused to provide address or Professional License No. My CC company said they had set up recurring charges.

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Got call from female on Friday 10/30/20 stating she was from Consumer Collections regarding outstanding bill from 2.5 years ago on 04/19/18 for US Diagnostics in the amount of $492.30. Called my insurance company and no bill ever submitted and advised I had an ER visit while visiting father in FL 04/24/18 so I never had any services rendered by any provider 04/19/18 and THIS WAS A SCAM>>>>>BEWARE ALL!

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I got a call on 10-14-2020 telling me I had been turned in for collection by us diagnostic lab. They said I had to pay them or they would send me in for a judgement. I told the person(Amada) who contacted me that I would not pay anything until I contacted my insurance. I asked her for a copy of the bill and called her several time to find out why it wasn't faxed. Never received a copy of the bill form them. I've spent several hours with my insurance company who said they never received a bill from USD. I called them back several times but they hung up. I plan on writing to the Attorney General of NJ and the BBB. This is such a scam. Telephone number I have because I have reverse calling is 609 293 0038.

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- Farmington, MN, USA

Reported details

Phone: 2184294901,2182150852
Country: United States
Type of a scam: Debt Collections

Caller from 218-215-0852 stating from Consumer collections for debt by US. Diagnostic labs stating I owe $476.76 from a lab panel that insurance did not cover.

I asked to speak with supervisor ( she couldn't get on line) then i asked for the Labs number for me to call about never getting a statement, which they would not give me the #, then i asked for their direct # of 218-429-4901. i asked to speak with supervisor again and she hung up on me. I called main line 10 times and they kept hanging up. Finally hour later i got the receptionist to transfer me to the manager and then she hung up. Last attempt to contact finally manager stating i need to call from the phone they called me on (which at this point i was using work phone). I just stated i'm reporting them to ScamPulse.com

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- Dumont, NJ, USA

Reported details

Phone: 518-263-0459
Email: [email protected]
Country: United States
Type of a scam: Debt Collections

On Tuesday, October 13, 2020, I was called on my home number, from a lady named Sara Delanski. She stated that I owed her company $393.27 for blood work from 3/4/2018. I asked her company's name and she said US Diagnostics. I always use Quest Lab and stated that I didn't have any other blood work done. She said that I was mailed several invoices in the past and stated my address. I asked her for her information and requested that she email me or mail me an invoice. She said I had many sent already and that she was trying to collect my amount before I would be given an Judgement. I tried to get any more information, such as the Dr's Name and she gave me an ID number of 87973527. I called my insurance company and they looked up my file and found no blood work invoices at all. I called back the lady's number on Thursday, October 15, 2020 and the receptionist said Sara Delanski was on the other line. I asked her to look me up or if another person could assist me because Sara was not a pleasant person, as she threatened me with a Judgement, when I was trying to be helpful. I then asked the company's name and the receptionist said Consumer Collections. I asked what state and said I wanted to call back the insurance company because now the date stated was 3/4/2019, not 2018. Then the phone went dead.

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10/12/2020 today at 10:50 am I received a call from Consumer Collections saying that i have a diagnostic bill from 3/13/2018 in the amount of $389.11 and they were calling to collect before it went to collections. When I tried to say that I always pay my bills and needed more info the woman became very rude, I said I lost my job and I don't have that kind of money she quickly dropped it to $250. I said I would pay it with a credit card thinking I really owed it. She said no credit card it had to be a debit and I refused because I have no way of knowing they were legit, she was angry and said it will go against my credit. I realized it is a scam and this call came from Salt Lake City, Utah 385-213-9113 when I called the number back the woman answering said they were located in California. I almost fell for it they used my address from 1985.

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They called me and said I owe them $391.65 from April 17 2018 USA diagnostics. I never received a bill and they are saying they sent one several times. They are telling me they sent it to my old address 512 Rowand Ave Glendora Nj but I haven’t lived there since 2017. So I would not have had a bill from that address on that date. They are threatening me unless I pay over the phone right now. They are sending it to file a judgement against me. I cannot find any blood work from that date in my Medicare claims and Medicare pays 100% of bloodwork anyway. My name is Cheryl Conroy. [email protected] Please look into this because they were very rude and refused to send me a copy of the bill and somehow they have my current address when I called back to speak to them for the 5th time

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- Jersey City, NJ, USA

Reported details

Phone: +1 (609) 547-4899
Address: Santa Barbara, CA, USA
Country: United States
Type of a scam: Debt Collections

Consumer Collections

License #86005361

They claim they purchased a debt account from US DIAGNOSTIC LABORATORY approximately $370 - now currently approx $490 with consumer Collections agent is “Dorie”

They have my old name, Maiden name on file, along with my email address and mailing address.

I’ve never been mailed any bill for debt due.

DR license # 54456422

No name given due to dr/patient confidentiality.

My Health insurance has no bill on file for April 2018 blood work this company claims I owe. nothing was submitted and US DIAGNOSTICS is out of network.

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- Somerdale, NJ, USA

Reported details

Phone: 609-547-4899
Country: United States
Type of a scam: Debt Collections

My story is exactly similar to these complaints to another website. I personally contacted the FBI and the successor company of U.S. Diagnostics Labs. I have to inform the feckless ScamPulse.com that U.S. Diagnostics Labs does not even exist. They were purchased by another firm and then by ****** ****. How can the ScamPulse.com give them an A+ rating when they don't even exist. The successor company knows that these frauds at Consumer Collections is using a database they somehow obtained with client information, ages, addresses, social security numbers, etc. This is identity theft in addition to fraud. ScamPulse.com then may be an accomplice to this fraud. Here are all the other complaints, mine included.

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Recieved call from Consumer Collections demanding payment for past due bill of $370.40, for lab work done in 2018 by US Diagnostic Lab. Never heard of lab, but "Kimberly" insisted I had had blood work, and that my insurance had paid only part.She told me I could look up her company on BBB. (I did after the call, and they are listed, but with no information, other than a PO Box in California.) She threatened that court proceedings would be started unless it was paid by 5PM tomorrow. I told her I would research it. She gave me a call back number.
I searched the lab name on the internet, and it led me to this site. There are numerous complaints under US Diagnostic Labs, all similar to mine. The scary part is that they had my name, phone number and address!

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I received a call today from a person stating he was with a Consumer Collections attempting to collect on an old bill from 2018 to US Diagnostic Labs. She claimed that they were a national laboratory and that my lab sent specimens to them for processing. She said I owed $377.59 and they wanted me to give them a credit card number to pay it off over the phone. I did some research. My lab here has never heard of them. They send nothing to them. And there is nothing on the internet with even one valid location. I called back and told them that this was a scam and they were not to call me again. I told them that I was reporting them to the DA for prosecution. The man named "Chris" became very belligerent with me and spoke of their extensive legal team that would collect. I told him not to call me again and he said that they would. I advised him it would be considered harassment and I would contact the FCC also. He told me he couldn't understand why I was talking to him an why didn't I just hang up. So I did.

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- Huntington, WV, USA

Reported details

Phone: 3043580923
Address: WV, USA
Country: United States
Type of a scam: Debt Collections

Contacted me by phone and said they were Consumer Collections calling for ** ***********. I have had no services with this company. I called ** *********** and they told me that this was a scam, that they do not use Consumer Collections for any billing issues.

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Reported details

Type of a scam: Debt Collections

Received a phone call from Consumer Collections stating they were trying to collect a debt for lab work done 4/5/2018 for US Diagnostic lab. When asking for more information they were unable to give me the providers name. I told them I needed to do more research and that they would not receive any money from me until I could figure this out. They proceeded to inform me that this would be reported to the credit bureau and would go on my credit report. My physicians nor insurance had any claim from the date provided. I have received no mailings in regards to this bill from US Diagnostic Lab. When I tried to call the lab they told me they were closed.

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Reported details

Website: Mr.
Address: PO Box 1086, Santa Barbara, CA 93103, USA
Email: [email protected]
Type of a scam: Debt Collections

Collection agent claims that an unpaid debt exists from US Diagnostics labs from 2 years ago. They claim they will not send a copy of the bill until after the bill is paid. They claim that I cannot contact US Diagnostics directly. When asked for their address, the person I called hung up. After calling a second number, I obtained their address, although they claimed they could not send an original copy of the bill. They have since called twice and have threatened to report the debt which would damage our credit rating.

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Reported details

Phone: 4144202006,4054445218,5012990796
Address: PO Box 1086, Janesville, WI 53548, USA
Type of a scam: Debt Collections

These people claimed to be a collections agency. They sounded very real, but demanded I send them a check. They knew me by name when I called back to a different number.

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