Capital One imposter 2025 Reports & Reviews

Capital One imposter Reports & Reviews (73)

Victim Location 75048
Type of a scam Bank/Credit Card Company Imposter Scam

We receive calls every day on our answering machine. "Hi. This is Karen from Capital One. We need to contact you about a personal business matter. Please call 800 955 6600. I called it and it asks for my Capital One credit card number. No other options. No one at our number has ever had a Capital One card. I talked to Capital One Customer Service and they do not recognize the number and said they would not contact customers in this manner.Isent this information to their [email protected] email.

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Victim Location 45662
Type of a scam Credit Cards

I received a letter from "Capital One" saying I qualified for a $5000 loan, no credit check required. It would be wired to my bank account within 24hours, and if interested call direct at 206-414-1020. I called and started asking questions about how this supposedly worked, and the line went dead.

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- Edgerton, KS, USA

Scammer's phone 1-800-211-3169
Scammer's address Henrico, VA 23238, USA
Country United States
Victim Location KS 66021, USA
Type of a scam Identity Theft

Received a letter from "the scammer" who claimed to be Capital One.They included the last 4 numbers of my credit card, so it seems legit. In the letter it stated that they took a look at my account and some of my information was missing or may be inaccurate. To fax or mail the requested documents, which were social security card, government issued ID and proof of residence. The letter also included a list of acceptable proof/documents they accept. The letter also stated that if they didn't hear from me by a certain time frame they were going to restrict my account first, then close it completely. The fax number listed to send the documents is 1-800-211-3169. The mailing address listed to send the documents to is 15000 Capital One Drive. Attn: *** Fraud Dept/FIT, Richmond VA 23238.

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- Auburn, AL, USA

Scammer's phone (800) 903-3637
Country United States
Victim Location AL 36830, USA
Type of a scam Credit Cards

I received a phone call from an automated system that sounded identical to the capital one automated system. I missed the call initially, so I called the number back, and heard the “capital one” automated system. Asking me for the last 4 digits of my card number. Since I did not have my card available at the time, I said I don’t have it. Then, just like the capital one system, with the same exact voice used, it asked for my social, which I entered (this is something i have had to do many times when actually contacting capital one, so it did not seem out of the ordinary for me at first). Then it asked for my birthday, but I Started to become suspicious, so i hung up and went to the capital one website and contacted them via the phone number provided. The representative confirmed that the number that called me was NOT a capital one number. She assisted me in canceling my current card and sending a different one by mail. The number that called me was (800) 903-3637?.

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- College Park, MD, USA

Scammer's phone 1-877-383-4802
Scammer's address 15000 Capital One Drive, Henrico, VA 23238, USA
Scammer's email [email protected]
Country United States
Victim Location MD 20740, USA
Total money lost $900
Type of a scam Tech Support

Offers car loan and phishing for more information. Sells information to third parties for continued harassment to collect a debt.

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- Stratford, CT, USA

Scammer's address PO Box 31291, Salt Lake City, UT 84131, USA
Country United States
Victim Location CT 06614, USA
Type of a scam Phishing

Received letter regarding my recent credit card application stating they needed to verify my identity and wanted me to send documentation via mail with my government issued id and social security number. I never applied for the credit cards, and verified with credit card companies they had no recent open applications.

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Victim Location 83607
Type of a scam Debt Collections

I received a phone call from 2083475381, from a male individual claiming to represent a company collecting a debt from Capital One. He told me the call was being recorded, and before moving forward, asked to verify the last four digits of my social security, which I confirmed. He was speaking fast, and I asked him to repeat himself. I informed him twice that I have no debts with Capital One, and that this sounds like a scam. He said thank you very much and he hung up on me.

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- Odessa, FL, USA

Scammer's phone N/a
Scammer's website Capital One
Scammer's address Unknown
Scammer's email N/a
Country United States
Victim Location FL 33556, USA
Type of a scam Identity Theft

Got an e-mail that is very real from Capital One. It had the last four # of my credit card, my name, and every detail you would expect correctly on the site. It said my credit card is expiring soon, which is correct, and they need to verify my mailing address. I attempted to log into my account to check my address. The site would not let me log in. Since I did not use the site often, I thought I used the wrong password. It went to Name, SS#, and birth date to change my password. Classic phishing. I went to Google Capital One and the same result. So I sent the info trying to log in anyway since I needed credit card info anyway. Still nothing. Using the phone # on my card, I found out the email/google site were fraudulent. I have ID theft protection and there are no attempts to use my info yet....but I will watch closely.

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- Weatherford, TX, USA

Scammer's phone 903-219-4356
Country United States
Victim Location TX 76088, USA
Type of a scam Credit Cards

Someone called claiming to be from capital one and they were offing zero percent interest, they knew my current interest rate, my card number, expiration date, last payment amounts.

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- Collierville, TN, USA

Scammer's address PO Box 31278, Salt Lake City, UT 84131, USA
Scammer's email [email protected]
Country United States
Victim Location TN 38017, USA
Type of a scam Phishing

I received a letter in the mail from Capital One, where I have an account, saying "A check we mailed you will be sent to the state unless we hear from you within 30 days."

When I called the number listed, I got a recorded message saying to mail the form in.

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Scammer's email [email protected]
Type of a scam Credit Cards

I received an email saying that fraudulent use of my credit card had occurred in Madrid, Spain. Email indicated that I should respond to the email to get more information. I did not do this as I was sure this was a fraud. I called the CC company instead to inform them of the email. They assured me that it was not an email sent from them.

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Scammer's phone 3605000102
Type of a scam Credit Cards

Scammer left a message for me to call them back after identifying themselves as Capitol One and needing more information for my credit application. I'm to call back to 800-957-4008 to the Underwriting Department. I did call Capitol One to see if this was a legit call and not the number that they said to call back to. Both numbers that I've listed I went online to see if it was indeed a Capitol One number anywhere in the United States. These numbers are coming out of Aberdeen, Washington. No connection with Capitol One business. I want to make sure you understand me, I did not call the phone number from my caller ID or the number that they said I needed to call the Underwriters Department.

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- Bellevue, WA, USA

Scammer's phone 18002151921
Country United States
Victim Location WA 98005, USA
Type of a scam Credit Cards

I got a voicemail saying it was Capital One fraud department wanting to talk to me about fraudulent charges on my account. I called the number back. They asked for my name and credit card number. They also asked for social security number and birthday when I didn’t give them a card number. When I asked for the reason they wanted to talk to me, they couldn’t give me a clear answer, and seemed flustered. They transferred me to other people, each wanting my social security number. When I questioned why they needed it, they said they actually didn’t need it. I hung up. I then called the customer service number on the Capital One website, and they said they had no record of anyone trying to contact me.

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- Ashuelot, NH, USA

Scammer's phone 2345250405
Scammer's address 9909 Clement St. , 44331
Scammer's email [email protected]
Country United States
Victim Location NH 03441, USA
Type of a scam Credit Cards

Contacted company in reference to a loan that I was approved for. In order to receive the loan I would of had to accept a deposit from them and return it to them buy purchasing gift cards. Which I mistakenly did and as a result they want me to do this process again this time using money gram. I then contacted Capitol one directly and they informed.me that this was a scam.

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- Greenville, SC, USA

Scammer's phone 800-887-8643
Scammer's address P.O. Box 30279 Salt Lake City, Salt Lake Cty, UT 84130, USA
Country United States
Victim Location SC 29617, USA
Type of a scam Phishing

I had four identical charges on two consecutive days on my credit card statement. I did not recognize any of the scant information given, so I called customer service for clarification. The person I talked with said I see a phone number associated with these entries, I will call it for you. So she did. Another “customer service representative” came on line. The lady did not speak English very well. She said I will check into this and call you back. No calls back. But I started getting 8, 10, 12 emails a day asking me to rate a service that I am not aware of ever receiving. The only way they could have gotten my email address is from the Capital One representative. I have been trying since January to get this straightened out and my account closed. I have had at least four phone calls, and I have written two letters and sent copies of all correspondence about this account. I received four identical letters today demanding additional information, or the disputed amount would be reapplied to my account. When I called, I got another lady who did not speak English very well either. I was put on hold several times while she checked with her supervisor. Finally after about twenty minutes on hold, I was told that my account has already been closed, just ignore those letters. So how do I get rid of the number emails, other than sending them straight to trash?

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Scammer's phone 478-345-1718
Type of a scam Advance Fee Loan

Received text from (478)345-1718 - Congratulations! Your loan application has been approved for $5000 from CAPITAL ONE BANK. If you interested for your Loan Please contact our loan officer & they will assist you better .Please contact our direct line number is (418)345-1718 Thank you. For Best Regards, Capital One Bank. This is not the real number to Capital One Finance. I researched online that number 478-345-1718 as also a number used by an IRS scammer.

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- Albany, OR, USA

Scammer's phone 855-522-7663, 877-383-4802
Scammer's email mine
Country United States
Victim Location OR 97321, USA
Type of a scam Credit Cards

called by person representing Capital One credit card, said someone was trying to open a cedit card in my name

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- Hyattsville, MD, USA

Scammer's phone 8665612580
Scammer's address 265 Broadhollow Road, Melville, NY 11747, USA
Country United States
Victim Location MD 20782, USA
Type of a scam Phishing

I received the attached letter at my ex-wife's home (my former home).

I do not have a cap one account, nor have i applied for one.

When i called the number indicated, "Emily" asked for additional personal information, which i did not give her.

I suspected a phishing scam.

I called capital one customer service to report and they indicated that they had not heard about this scam and asked that i report it to the BBB, Richmond, VA branch.

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- Green Bay, WI, USA

Scammer's phone 800-476-0043
Country United States
Victim Location WI 54311, USA
Type of a scam Phishing

I received a call from Carol from "Capital One" saying that I am eligible to lower my interest rate. I gave her my name and last four numbers of my social security number. I started wondering if the call was legit, so I called Capital One and they told me there were no offers going on at this time. I called the number for Carol and she began giving me the same spiel. I interrupted her and she asked why I was calling and I told her that I believed that it was a scam. She hung up on me. The real Capital One gave me the number at Experian to put a credit alert on my social security number.

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- Canal Fulton, OH, USA

Country United States
Victim Location OH 44614, USA
Type of a scam Credit Cards

"ACH trans Capital One ccp for 38.00. No other description. No ending numbers to trace to bank. Consumer caught it and took to bank. They said it was not Capital One. Bogus payment. Her bank stopped payment.

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Capital One imposter Reports & Reviews (73)

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