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Capital One imposter

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Capital One imposter Reports & Reviews (57)

Capital One wants me to confirm my email to receive an exclusive offer.

I got a call from a private number and it was a guy saying he was a process server trying to serve me paperwork to go to court he gave me another number to call and a fake claim number so I called and they said they were trying to recover funds for a credit card I got from capital one and these people had my social security number and address so I called capital one and they said it was a scam and my information was not in they system and I didn't owe them anything

I was called yesterday from someone claiming they work for Capital One they had said they could lower my APR down to 0% but would need $600 first to start the process. I told them I didn't have that kind of money and if I had I would have made a payment for that amount. They had all my info down to my SS# and my full credit card numbers were asking if I had more credit cards I did say yes I do.within an hour of this phone call, I get an email stating thank you for scheduling a pre-artherizised payment of $600 payment to capital one.Which for me this is called an unartherizised payment. I NEVER gave permission for this to take place when I knew I didn't have this said amount in my bank, I never make payments over the phone and even told them this and after they kept on pushing the issue I hung up on them.

- Hattiesburg, MS, USA

I am the victim of a credit card scam. I did a credit card sweeps few years ago. I have disputed the items several times & even though the items were deleted off of my credit history Capital One reamains on there. I have received summons for 3 credit cards that are no longer on my credit history. I was supposedly paying on one of them because I was told by local court workers that all of the summons were legit. The website of the company that I was paying after the summons was Rauchstrum through by J.J. S. Lawfirm & Crown asset management. I found out that I had credit inquiries that I had no knowledge of for credit cards & auto loans all in my name. Capital one auto finance was one of them.

We receive calls every day on our answering machine. "Hi. This is Karen from Capital One. We need to contact you about a personal business matter. Please call 800 955 6600. I called it and it asks for my Capital One credit card number. No other options. No one at our number has ever had a Capital One card. I talked to Capital One Customer Service and they do not recognize the number and said they would not contact customers in this manner.Isent this information to their [email protected] email.

I received a letter from "Capital One" saying I qualified for a $5000 loan, no credit check required. It would be wired to my bank account within 24hours, and if interested call direct at 206-414-1020. I called and started asking questions about how this supposedly worked, and the line went dead.

- Edgerton, KS, USA

Received a letter from "the scammer" who claimed to be Capital One.They included the last 4 numbers of my credit card, so it seems legit. In the letter it stated that they took a look at my account and some of my information was missing or may be inaccurate. To fax or mail the requested documents, which were social security card, government issued ID and proof of residence. The letter also included a list of acceptable proof/documents they accept. The letter also stated that if they didn't hear from me by a certain time frame they were going to restrict my account first, then close it completely. The fax number listed to send the documents is 1-800-211-3169. The mailing address listed to send the documents to is 15000 Capital One Drive. Attn: *** Fraud Dept/FIT, Richmond VA 23238.

+6
- Auburn, AL, USA

I received a phone call from an automated system that sounded identical to the capital one automated system. I missed the call initially, so I called the number back, and heard the “capital one” automated system. Asking me for the last 4 digits of my card number. Since I did not have my card available at the time, I said I don’t have it. Then, just like the capital one system, with the same exact voice used, it asked for my social, which I entered (this is something i have had to do many times when actually contacting capital one, so it did not seem out of the ordinary for me at first). Then it asked for my birthday, but I Started to become suspicious, so i hung up and went to the capital one website and contacted them via the phone number provided. The representative confirmed that the number that called me was NOT a capital one number. She assisted me in canceling my current card and sending a different one by mail. The number that called me was (800) 903-3637?.

- College Park, MD, USA

Offers car loan and phishing for more information. Sells information to third parties for continued harassment to collect a debt.

- Stratford, CT, USA

Received letter regarding my recent credit card application stating they needed to verify my identity and wanted me to send documentation via mail with my government issued id and social security number. I never applied for the credit cards, and verified with credit card companies they had no recent open applications.

I received a phone call from 2083475381, from a male individual claiming to represent a company collecting a debt from Capital One. He told me the call was being recorded, and before moving forward, asked to verify the last four digits of my social security, which I confirmed. He was speaking fast, and I asked him to repeat himself. I informed him twice that I have no debts with Capital One, and that this sounds like a scam. He said thank you very much and he hung up on me.

- Odessa, FL, USA

Got an e-mail that is very real from Capital One. It had the last four # of my credit card, my name, and every detail you would expect correctly on the site. It said my credit card is expiring soon, which is correct, and they need to verify my mailing address. I attempted to log into my account to check my address. The site would not let me log in. Since I did not use the site often, I thought I used the wrong password. It went to Name, SS#, and birth date to change my password. Classic phishing. I went to Google Capital One and the same result. So I sent the info trying to log in anyway since I needed credit card info anyway. Still nothing. Using the phone # on my card, I found out the email/google site were fraudulent. I have ID theft protection and there are no attempts to use my info yet....but I will watch closely.

+1
- Weatherford, TX, USA

Someone called claiming to be from capital one and they were offing zero percent interest, they knew my current interest rate, my card number, expiration date, last payment amounts.

- Collierville, TN, USA

I received a letter in the mail from Capital One, where I have an account, saying "A check we mailed you will be sent to the state unless we hear from you within 30 days."

When I called the number listed, I got a recorded message saying to mail the form in.

I received an email saying that fraudulent use of my credit card had occurred in Madrid, Spain. Email indicated that I should respond to the email to get more information. I did not do this as I was sure this was a fraud. I called the CC company instead to inform them of the email. They assured me that it was not an email sent from them.

Scammer left a message for me to call them back after identifying themselves as Capitol One and needing more information for my credit application. I'm to call back to 800-957-4008 to the Underwriting Department. I did call Capitol One to see if this was a legit call and not the number that they said to call back to. Both numbers that I've listed I went online to see if it was indeed a Capitol One number anywhere in the United States. These numbers are coming out of Aberdeen, Washington. No connection with Capitol One business. I want to make sure you understand me, I did not call the phone number from my caller ID or the number that they said I needed to call the Underwriters Department.

- Bellevue, WA, USA

I got a voicemail saying it was Capital One fraud department wanting to talk to me about fraudulent charges on my account. I called the number back. They asked for my name and credit card number. They also asked for social security number and birthday when I didn’t give them a card number. When I asked for the reason they wanted to talk to me, they couldn’t give me a clear answer, and seemed flustered. They transferred me to other people, each wanting my social security number. When I questioned why they needed it, they said they actually didn’t need it. I hung up. I then called the customer service number on the Capital One website, and they said they had no record of anyone trying to contact me.

- Ashuelot, NH, USA

Contacted company in reference to a loan that I was approved for. In order to receive the loan I would of had to accept a deposit from them and return it to them buy purchasing gift cards. Which I mistakenly did and as a result they want me to do this process again this time using money gram. I then contacted Capitol one directly and they informed.me that this was a scam.

- Greenville, SC, USA

I had four identical charges on two consecutive days on my credit card statement. I did not recognize any of the scant information given, so I called customer service for clarification. The person I talked with said I see a phone number associated with these entries, I will call it for you. So she did. Another “customer service representative” came on line. The lady did not speak English very well. She said I will check into this and call you back. No calls back. But I started getting 8, 10, 12 emails a day asking me to rate a service that I am not aware of ever receiving. The only way they could have gotten my email address is from the Capital One representative. I have been trying since January to get this straightened out and my account closed. I have had at least four phone calls, and I have written two letters and sent copies of all correspondence about this account. I received four identical letters today demanding additional information, or the disputed amount would be reapplied to my account. When I called, I got another lady who did not speak English very well either. I was put on hold several times while she checked with her supervisor. Finally after about twenty minutes on hold, I was told that my account has already been closed, just ignore those letters. So how do I get rid of the number emails, other than sending them straight to trash?

Received text from (478)345-1718 - Congratulations! Your loan application has been approved for $5000 from CAPITAL ONE BANK. If you interested for your Loan Please contact our loan officer & they will assist you better .Please contact our direct line number is (418)345-1718 Thank you. For Best Regards, Capital One Bank. This is not the real number to Capital One Finance. I researched online that number 478-345-1718 as also a number used by an IRS scammer.

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