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Capital One imposter

Capital One imposter Reports & Reviews – Page 4 (79)

- Greenville, SC, USA

I had four identical charges on two consecutive days on my credit card statement. I did not recognize any of the scant information given, so I called customer service for clarification. The person I talked with said I see a phone number associated with these entries, I will call it for you. So she did. Another “customer service representative” came on line. The lady did not speak English very well. She said I will check into this and call you back. No calls back. But I started getting 8, 10, 12 emails a day asking me to rate a service that I am not aware of ever receiving. The only way they could have gotten my email address is from the Capital One representative. I have been trying since January to get this straightened out and my account closed. I have had at least four phone calls, and I have written two letters and sent copies of all correspondence about this account. I received four identical letters today demanding additional information, or the disputed amount would be reapplied to my account. When I called, I got another lady who did not speak English very well either. I was put on hold several times while she checked with her supervisor. Finally after about twenty minutes on hold, I was told that my account has already been closed, just ignore those letters. So how do I get rid of the number emails, other than sending them straight to trash?

Received text from (478)345-1718 - Congratulations! Your loan application has been approved for $5000 from CAPITAL ONE BANK. If you interested for your Loan Please contact our loan officer & they will assist you better .Please contact our direct line number is (418)345-1718 Thank you. For Best Regards, Capital One Bank. This is not the real number to Capital One Finance. I researched online that number 478-345-1718 as also a number used by an IRS scammer.

- Albany, OR, USA

called by person representing Capital One credit card, said someone was trying to open a cedit card in my name

- Hyattsville, MD, USA

I received the attached letter at my ex-wife's home (my former home).

I do not have a cap one account, nor have i applied for one.

When i called the number indicated, "Emily" asked for additional personal information, which i did not give her.

I suspected a phishing scam.

I called capital one customer service to report and they indicated that they had not heard about this scam and asked that i report it to the BBB, Richmond, VA branch.

- Green Bay, WI, USA

I received a call from Carol from "Capital One" saying that I am eligible to lower my interest rate. I gave her my name and last four numbers of my social security number. I started wondering if the call was legit, so I called Capital One and they told me there were no offers going on at this time. I called the number for Carol and she began giving me the same spiel. I interrupted her and she asked why I was calling and I told her that I believed that it was a scam. She hung up on me. The real Capital One gave me the number at Experian to put a credit alert on my social security number.

- Canal Fulton, OH, USA

"ACH trans Capital One ccp for 38.00. No other description. No ending numbers to trace to bank. Consumer caught it and took to bank. They said it was not Capital One. Bogus payment. Her bank stopped payment.

The woman, who was exceptionally rude, kept insisting I had to come into their offices to sign "important paper" for my business account with them. I do not have a business account with anyone, nor do I have an account with capitol one. If you call back the number they are calling from, you will be connected to the person's desk. She answers as "Capital One." Again, it IS NOT Capital One. Be warned!

I was notified by phone # 304-727-8406 stating they were Capital One and asked for my credit card to reduce interest I called Capital one because my wife said it was a scam and they did not call me and had to close my account and issue me a new card/

I received a call from someone claiming to be from Capital One. They said they could lower my interest rate, but they needed my credit card # and expiration date. I called Capital One & they said it was probably a scam,

- Westminster, CA, USA

Received a call from this number saying they are Capital one. Asked for verification of the last 4 SSN, last 4 of card.

- Laguna Hills, CA, USA

Stated that my credit card was returned and they needed all of my information

18009556600 calls and leaves voicemails everyday with a request that I call them back at 18669537906. When I called 18669537906, I was immediately asked for my 9 digit social and 16 digit card number. I asked to speak to a representative and they let me speak to a "supervisor" who then continued to ask for my personal information. He claimed is name was Eduardo and his rep ID was fhk774.

- Dallas, TX, USA

I received a call on my cell phone today. The caller stated they were with Capital One. Caller stated I qualified for a $10,000 personal loan. He was about to ask for my account and routing number. I stopped him. I did not give any personal information. I said I have bad credit. I asked how did I qualify for a $10,000 personal loan. He stopped talking. He hung up when I said I would call Capital One Headquarters. The phone number in my caller ID 216-640-7379. I am reporting this scam call.

- Wesson, MS, USA

I was called regarding a capital one credit card and the person on the other end of the phone needed me to say yes. I accidentally did and I am hoping this number is tracked down so that I don't lose any money.

- Gaithersburg, MD, USA

This sounds like the recent scam from Wells Fargo opening credit accounts for people that had not requested them. I received a statement for two Visa credit card accounts, one in my name and one in my wife's name. We had close these over four years ago when we closed our Capital One bank account. I called the customer service number on the Capital One website, which was different from the one on the statement, and was told the phone number and address were valid. I told them we did not want these credit card accounts and asked they be closed. I was instructed to contact the ScamPulse.com if I had not requested these accounts.

The person calling identifies herself as Linda from Capital One, they only request to speak to me if not the hung up. I called the number 1 800 555 6600 it takes you through choices and they offer a packages to the Bahamas and tickets for free, I hanged up. I guest the y use Capital one as a catch so people call them back.

- Miami, FL, USA

I received a call today, the guy on phone told me that he could lower my interest rate.

He said he could see, that I've made my payments on time (Red Flag)

Then he ask me my balance (another Red Flag)

Also, proceeded to ask for card information (Red Flag)

I do not have a Capital One Account but received an email at work from Capital One ([email protected]) with subject Capital One Important Update.  The email says:









We’re kicking security up a notch.









 









Dear Esteemed Customer,



For your protection, enhanced online security is placed on your account—and we want you to take a notice on unusual activity on your capital one account

We urge you to sign in to your account, for transactions identity verification on your account screen as an added layer of protection—that means you’ll need to confirm your identity with a security questions and email confirmation.



This enhanced, two-factor authentication will help protect you against fraud, unauthorized account access, and identity theft. sign in to your account to verify your account.



It’s important to maintain a current email and mobile phone number for your account so this protection can work. Please sign in to verify or update your alert contact points.

We appreciate the opportunity to serve you.

Sincerely,

Capital One Fraud Unit.









- Taneytown, MD, USA

I received a call from Capital One so I thought saying they wanted to lower my interest rate to 6.9%. The woman was of Arabic accent and named Melody. They had all my info my credit card #, my online banking #, my balance, my address. They told me they could lower my rate and I would continue to pay online but would pay an additional $222 4 times to pay the interest off, then I would just be left with the balance and no interest and all my payment would be to the principle. The number that called me was 216-487-7010

Regards

*** ***

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