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Bestticketfare.com

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Bestticketfare.com Reports & Reviews (10)

- San Antonio, TX, USA • Mar 26, 2024
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I paid for 3 tickets for united airlines. The company called and charged my credit card and said only 2 people were confirmed and 1 on stand by and then asked me for more money. I am travelling with 2 young children. This company is practicing bait and switch on all customers and needs to be reported to the US Gov ASAP before more people get scammed.

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- Browns Valley, CA, USA • Feb 19, 2024
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I paid for airline tickets online with this business. Received an email that "your booking is under process". They were to contact me within 24 hours. 48 hours later I called them. When I called they said one ticket was confirmed, and the other was on standby, and I would have to pay an additional $500 to get the second one confirmed. After speaking to the supervisor, who also insisted he can put me on another flight, with both seats confirmed, but I would have to pay additional money. I said I wanted a refund because they didn't deliver the product they advertised. He then said he cannot refund the money. They said they contacted the airline, and couldn't confirm the second seat, and therefore needed additional payment. Then I was disconnected. I called back again, getting a different supervisor, who found the supervisor I was speaking to before. He said he was sorry about disconnecting me, and he tried to call me back, (I didn't received a call back). I then began telling them they are doing a bait and switch, and it was against the law, and would have to get a lawyer involved. He then offered a full refund. After I finished the call, I then called the airlines and confirmed that if two tickets are purchased, one doesn't go on standby. There was a similar named business that seemed to have many complaints. Maybe they just changed their name to BESTTICKETFARE.COM?

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• Dec 27, 2023
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I have bought the ticket for my son through this company this said no booking charge but the end they charge you couple hundred dollars on the top the ticket and when you call try to get the refund there is no refund and they also book expensive twice then the ticket on the market. so don’t ever book through them

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+1
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- Charleston, SC, USA • Dec 11, 2023
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Website is included on a cheapairfares search that is similar to expedia. Has an initially cheaper fare than other sites and sends you an email with a "confirmation number" from the company. The company representative then proceeds to call you and tell you the flight has many restrictions and then when you tell them to cancel it, they refuse and say you need to upgrade your flight and the only one available is usually double the price of the original ticket. Then when you refuse that and request to cancel, they state that the ticket is already processed and it cannot be cancelled so you will be charged the full amount anyways. I called the airline and they had no record of any ticket being issued and nothing had been processed. I called bestticketfare back and was referred to the bestticketfare supervisor by Damon Walker and I requested to cancel the flight with her and she immediately said I can't and no refund would be given then offered a "employee discount" price which I also declined. I then hung up and cancelled my credit card so they could not charge me. Very deceiving and misleading. They have a bunch of fake reviews online.

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+3
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• Dec 07, 2023
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bestticketfare.com is a scam website with a bunch of liars ranging from supervisors to managers. Be careful and be aware to their scams and ways to take your money without providing any services. It is recorded as a scam website at the better business bureau and https://webparanoid.com/en/check-website/bestticketfare.com.
Rating and scam alert has been sent to all social media platforms

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+1
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- Summerville, SC, USA • Nov 29, 2023
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I spoke with Phillip A******* about a flight fare, was told the listed price was restricted and for $100 more, I agreed to the increase and was told i would receive e-mail and expect a phone call within 24-48 hours with ticket information. I then gave my credit card information and received an confirmation e-mail with all the itinerary information. I waited for over 72 hours and still did not receive an e-tickets or itinerary information. I called and spoke with Rachel who said things were still with the ticket department and to wait for 24 more hours and then I will receive a call with all the needed information; didn't receive one. During this I was alerted by an attempted charge to my credit card for Uber.

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• Nov 01, 2023
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Purchased ticket on this website for $466 with AMEX.

Ticket not issued. Received emails and text (from Tom Walker...complete fake) saying:

Dear Passenger

Greetings of the Day!!!

We tried reaching you a couple of times regarding your reservation.

Please call us at +1-888-405-4451, any time.

We are happy to help.

Thanks And Regards

Tom Walter

Made contact after 4 days of trying with 'Tom'. There was no ticket issued, so I requested cancelation and refund. Lots of double talk followed. Fully recognizing this was scam. I proceeded with cancel.

My AMEX was charged $1716 on 5th day by Delta.

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+1
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• Aug 23, 2023
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This appears to be a standard flight booking website with highly discounted fares. Once you submit your credit card info, you receive a confirmation that says your flight has NOT yet been booked. Then the next day you get an urgent call telling you the flight you booked is not available at that price/has restrictions you weren't told about etc. When you try to cancel, they tell you it's not cancellable, and try to get you to book a more expensive flight on a different airline. They keep you on the phone for hours, refusing to cancel, and suggesting flight after flight, and threatening fees if you cancel. It's awful.

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+1
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• Sep 08, 2023
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You can as well fill out a complaint in the below link as well as with BBB. Let's try to stop somehow these kinds of practices.

https://www.trustpilot.com/evaluate/bestticketfare.com?stars=1

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• Sep 08, 2023
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Unfortunately, I had a similar experience... this company doesn't offer any discounted prices in the airplane tickets, but they offer just continuously lies and they rob you. They should not be let to sell this kind of services. Someone should get aware about these practices. We feel very down after our experience with this small and greedy company, and we didn't believe such practice still exist in America.

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