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Bestticketfare.com

Bestticketfare.com Reports & Reviews – Page 3 (53)

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I booked a flight with this CO only to go thru so many ways they had to verify my purchase, then add more cost to my purchase, only to what I had already authorized, then, only to receive another call that my credit card was declined (which my CC co said would have been not possible) I eventually reported fraud to my CC company and will get a new card.

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- Summerville, SC, USA
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I spoke with Phillip A******* about a flight fare, was told the listed price was restricted and for $100 more, I agreed to the increase and was told i would receive e-mail and expect a phone call within 24-48 hours with ticket information. I then gave my credit card information and received an confirmation e-mail with all the itinerary information. I waited for over 72 hours and still did not receive an e-tickets or itinerary information. I called and spoke with Rachel who said things were still with the ticket department and to wait for 24 more hours and then I will receive a call with all the needed information; didn't receive one. During this I was alerted by an attempted charge to my credit card for Uber.

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+1
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Purchased ticket on this website for $466 with AMEX.

Ticket not issued. Received emails and text (from Tom Walker...complete fake) saying:

Dear Passenger

Greetings of the Day!!!

We tried reaching you a couple of times regarding your reservation.

Please call us at +1-888-405-4451, any time.

We are happy to help.

Thanks And Regards

Tom Walter

Made contact after 4 days of trying with 'Tom'. There was no ticket issued, so I requested cancelation and refund. Lots of double talk followed. Fully recognizing this was scam. I proceeded with cancel.

My AMEX was charged $1716 on 5th day by Delta.

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They are lying from beginning to end! Let me book a flight ticket which is not existing. And then call after call trying all tricks.

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after you put in your information and pressing pay you will get a call stating some sort of problem with your booking for me it was standby seating only but can upgrade me for 149$ each way which would be more the booking directly through the airline after telling them no thanks i will just cancel then i was threatened by the operator saying he will charge my card 700$ even if i lock my card and get a new one they would charge that... stay away from them threatening a costumer is a big red flag!

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Exact same issues as Steph O - booked flight waited 2 hours for confirmation - called the company - company stated two different issues - first one was - delta has a policy no carry on just a personal item weighing 1 pound - and if i need a carry on it would cost another 125 dollars each way of my flight so basically additional 250 dollars for carrying on. Then the second issue was - the flight was over booked by the airline and if i needed to those dates and times i had to upgrade to higher seat plan - which would of cost me another 200 dollars in total- he tried to use the i get you a discount and what so ever - but i went ahead said no confirmation - of the flight - your company is not following there policy - so make sure you read always the policies - hung up the phone - checked my bank account - nothing was taken and then called my bank. This is company is a huge scam and rip off - and will try different scenarios to get your money.

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I started a search for flight from Fargo to Ft Myers on cheapflights.com, and there was a phenomenal fare available. I entered in all of the pertinent traveler info and my credit card, and received an email from bestticketfare saying they would contact me and charge my card once the tickets were confirmed. The email seemed sketchy, so I found this site with reviews. Sure enough, I received a call from bestticketfare, and the rep told me there were all of these restrictions on the ticket, including the inability to check bags (even for purchase), if the airline cancels there will be no refund and no replacement flights, etc. I stated I don't agree to all of these terms, and just to cancel my order. The guy told me that I already made the purchase and couldn't cancel. (I told him the email I received stated I wouldn't be charged until the ticket was issued). He was very aggressive and insisted I couldn't cancel, in the meantime I logged into credit card account to see if there was a pending charge, and there was not, which was reassuring. He then tried to overcome my objections by saying he could contact the airline to get the restrictions waived. He then called back about 15 min later, explaining he was able to get them waived, explaining in detail what they were, and the short and sweet version is that they wanted an extra $350/ticket. I just said "nope", hung up, and called my credit card company to preempt any sort of charge. Moral of the story...if it's too good to be true, it likely is.

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By mistake we purchased an airplane ticket for Europe. After we fill it out all the credit card info we were made aware that we have wait 48 hours for the flight to be approved by the airflight company. Immediately, we contact them and asked them for cancellation. At that moment we were informed that no refund will be made, and they will charge a cancellation fee. After long discussions with them, the offered us an upgrade for over $400 in which they promised firmly that the luggage and the seats will be included in the ticket price. Fortunately, they sent us the confirmation ticket but no luggage or seats in the tickets. We called back several times and every time they promised again that they will send another email with the luggage and seat confirmation. Lastly, after multiple calls they told us they sent the email confirming the luggage and the seat. We trusted them and when we checked we found out that they lied, and no luggage or seats were added to our ticket. They lied us on the face, and they offered instead to give us voucher for the future flights.
I advise everyone to stay away from this company if you want to save your money and avoid aggravation.

I attached the conversation with the customer service as well immediately after I found out that even if I paid for the tickets the booking was in progress and I tried to cancel them... and I was told that this is not refundable... after few minutes I made the purchase

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This appears to be a standard flight booking website with highly discounted fares. Once you submit your credit card info, you receive a confirmation that says your flight has NOT yet been booked. Then the next day you get an urgent call telling you the flight you booked is not available at that price/has restrictions you weren't told about etc. When you try to cancel, they tell you it's not cancellable, and try to get you to book a more expensive flight on a different airline. They keep you on the phone for hours, refusing to cancel, and suggesting flight after flight, and threatening fees if you cancel. It's awful.

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You can as well fill out a complaint in the below link as well as with BBB. Let's try to stop somehow these kinds of practices.

https://www.trustpilot.com/evaluate/bestticketfare.com?stars=1

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Unfortunately, I had a similar experience... this company doesn't offer any discounted prices in the airplane tickets, but they offer just continuously lies and they rob you. They should not be let to sell this kind of services. Someone should get aware about these practices. We feel very down after our experience with this small and greedy company, and we didn't believe such practice still exist in America.

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I purchased 2 flight tickets from this website and only received a confirmation email and no tickets. I called them since my flight was in 3 days and still had no tickets. The connection was terrible 3 representatives hung up on me. When I finally was able to talk to someone they said that rate wasn't available and they were only able to book one of us on that flight. The representative said he could get me on that same flight if I paid an upgrade of $360+ (which means that there were still seats on the flight) I told him I couldn't pay that and wouldn't give them more money since they were already scamming me from my original purchase. I asked for them to refund my card. He stated that their sales are non-refundable and if I didn't pay the additional money I would lose my original payment plus be charged a $50 cancelation fee. I asked for a supervisor since I was not canceling the flight they were not giving me what I booked. I was told that he would not transfer me to a supervisor because they would tell me the same thing. I kept insisting on a supervisor and he went on to say that they were very busy and declining my call. After going back and forth with the representative he hung up on me and nothing was resolved.

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Unfortunately, we had a similar experience, not so bad as yours but we must make the system aware about these scammers. You can write in the below website a review and explain everything happened.

https://www.trustpilot.com/evaluate/bestticketfare.com?stars=1

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Bestticketfare.com Contacts

Phone:
+1 (877) 915-1786 0 0
+1 (888) 405-4451 0 0
+1 (866) 830-5039 0 0
+1 (888) 703-0328 0 0
+1 (877) 289-0215 0 0
+1 (888) 405-4451 0 0
+1 (833) 228-5672 0 0
+1 (888) 538-4086 0 0

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