Bestairfares.com Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Bestairfares.com, help other victims by adding it!
Scammer's website bestairfares.com
Scammer's address 3238 N Jackson Avenue, Sun, AZ 85719, USA
Scammer's email [email protected]
Country United States
Victim Location NY 11422, USA
Total money lost $400
Type of a scam Travel/Vacation/Timeshare
Shortly after the purchase I received an itinerary from BA and 2 confirmation codes from Delta via my delta app. Within a couple days the confirmation codes were no longer accessible on my delta app. I called BA and they assured me that they are working on reconfirming my tickets, not to worry and they will advise or call me back with an update.. My trip date was fast approaching so I made contact each time for status as BA never initiated contact. They assured me each time and said that delta cancelled my trip because my tickets were cheap and delta could get more money on our seats, but “not to worry because they (BA) are negotiating with delta and will get our tickets reinstated and advise”. Those promises fell through and it never happened.
Finally with (3) weeks remaining until my trip and still no confirmation, on 11/30/2023, I contacted delta & asked why would they cancel my flight. They advised that they did no such thing. They have rules and guidelines governed by the FAA and a stunt like this would not fly for 1 second. I realized that I have been lied to about deltas actions. The rep went into her system, pulled the history of Best Airfares shenanigans, she saw when the tickets were purchased, however, they kept recycling my money and using it to purchase various trips (domestic & international) under various aliases. Delta advised that best airfares changed my itinerary (11) times. She even said one of their bookings was for a “Jimmy Choo” traveling to Tokyo, with my money. Delta flagged the activity as suspicious.
I kept pressing (BA) and it appears that when thy tried to repurchase my tickets, the price they promised was no longer available, so to cover their assses, they blamed delta for the cancellation when all along it was them and their neglect to do as promised.
Delta issued a credit of $1,000+ for a future flight and Best Airfares said my $401.08 would be credited back to my Amex. Empty promises from them as usual. 1 month went by, nothing. I disputed the charge with Amex, Amex issued a temporary credit and conducted an investigation.
The next month, Amex charged it back and informed us that Best Airfares told them that they secured our tickets to Jamaica and we actually traveled. They tell me one thing, they tell Amex something completely opposite. How could I have traveled if delta cancelled my flight, like thy said?? This company is nothing short of Scammers disguised as a legitimate company.
I am in the process of filing a second dispute with the credit card company, with additional documentation.
Best Airfares is also doing business as Ogule, LLC in Sugarland, TX with a phone number listed as 713-689-9570.
Them and everyone behind them needs to be wiped off the face of this earth.
Scammer's website www.bestairfares.com
Scammer's address Sun, AZ 85719, USA
Country United States
Victim Location CA 90047, USA
Total money lost $848
Type of a scam Other