I received an unsolicited text message ,indicating to be from AT&T. The message read " You have U-verse TV & DIRECTV active on your account. If you do not want both please call 844-84--5186 & enter code 8706. Text STOP to opt out." I called and enter the code as requested. When a person answered on the other side, the proceeded to request for an account password. I felt that since they contacted me they should already have this information, so refused to provide it.
I an not sure if the text was legitimate or a scam, but if anyone else had received this type of requests, I would be suspicious.
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Reporter_zsrsxf
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- Hiram, OH, USA
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Phone:888-340-5111
Address:N/A
Email:He phoned me.
Country:United States
Type of a scam:Other
This man identified himself as Peter Watson, but had a strong accent (probably from India). Then he told me, ACCURATELY, what my deceased husband's email address was and that it could be misused and harm others. I told him I didn't believe he's Peter Watson because of his accent and that I would call ATT about it.
I also told him I wouldn't go along with his wanting me to turn on my computer and do as he would direct me to eliminate the items related to my husband's email address. Then I hung up.
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Reporter_j1YH62
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- Berwick, LA, USA
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Phone:888-229-3900
Country:United States
Type of a scam:Utility
I was contacted by someone who represented themselves as an AT&T employee and I was told due to new regulations I had to consolidate my long distance and she would help me. I asked repeatedly if she was an actual AT&T employee and each time she said she was, I even hung up on her once and she called back and convinced the owner of the company that she was legitimate. After finally agreeing to her terms and agreement I went online and found there are numerous complaints on this company. I called AT&T and they verified that no one had called me from there company and there was no need to consolidate my long distance since I paid a flat rate already. I have yet to receive the email I was supposed to get with all my new information on long distance as the scammer said I would.
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Reporter_9RzqpH
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Type of a scam:Phishing
I received a call from my own number. It was an automated message claiming that they were calling as AT&T. The recording stated that my account had been suspended and to gain access to it again I'd need to enter the last four digits of the account holders social security number. I did not enter any numbers and the call ended on its own.
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Reporter_w7XrsJ
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Type of a scam:Counterfeit Product
I received a call this morning from a lady (Melissa), who said that she was with AT&T and wanted to notify us that our internet had increased and they were lowering our bill. I told her that I didn’t want her to make any changes to our account that she seemed to be a 3rd party company trying to get me to switch my services to their company for billing purposes. They resale AT&T services. I get so many calls like this and I would like to find a way to have them stop calling us.
This is FRAUD – saying that they work for AT&T. She gave me a phone number and an agent ID number, because I wanted to call the number back to confirm her identity. The number she gave is 888-986-8174 ext 1280 (Melissa – MA3727). I called my real AT&T Customer Service number and they confirmed with me that it was not AT&T rep. I googled the number and I found references that lots of other folks have commented about this fraud activity.
Can someone do something about this?
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Reporter_2mJxFV
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- Fayetteville, NC, USA
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Phone:9108380826
Address:4200 Morganton , Fayetteville, NC 28304, USA
Country:United States
Total money lost:$565
Type of a scam:Employment
Employment opportunity with the company as executive assistant of the CEO of a third party vendor for AT&T and DirecTV. They had multiple people involved in this scam i spoke to 6 different people multiple conference calls for 3weeks claiming to be members of their board of directors. Once they said that I had position had to pay processing and documentation fees for security clearance id's passports that would be refunded back with in 72 hrs . They went as far as to have apostle contact me about position say it was legitimate and they donates to their church and community. When funds were not returned they went as far as to say financial advisor had death of his grandfather had to fly to Chicago for funeral . Than said the ceo was in the hospital bleeding out after than reason i couldn't get my funds back right now. Than they stop responding to my calls and texts 9108380826 9102344352 9108529533.
Called to collect debts from friend- asked if I could get a hold of my friend regarding debts. My friend had not used AT&T in years
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Reporter_KvD149
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- Bullhead City, AZ, USA
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Country:United States
Type of a scam:Phishing
ScamPulse.com received an email from a consumer reporting they received a robocall from their cell number to their cell number. The message claimed his AT&T account had been flagged for security reasons and he needed to enter the last four of his SSN. Needless to say that I didn't and I hung up, but I'm sure other people have fallen for it. Unfortunately there's no way to track down the originating number since mine was spoofed.
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Reporter_5908Qx
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- Macomb, MI, USA
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Phone:844-759-5143
Country:United States
Type of a scam:Tech Support
Kimberly from AT&T calls everyday to tell me that my internet service has been breached and to call the above # for tech support. I did call the number provided and they asked why I was calling. When I told them that they had called and told me my internet had been breached they said that they had received messages from my computer telling them that there was a problem. I called my AT&T service and was told that everything is fine. I also reported this to them so they were aware that someone was using their company name to commit a fraud.
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Reporter_w0sqeN
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- Shepherdsville, KY, USA
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Phone:1-800-331-0600
Country:United States
Type of a scam:Phishing
Calls and says he's from AT&T and tells you that your account has been compromised and that he will send you a text. Once text is sent he asks you to tell him the code. It is NOT AT&T
I called AT&T and they couldn’t help me identify this as a payment. Have you heard of any scams of this nature.
My account number does not end in number 4626 and the amount is about double what I normally pay. I pay on line by credit card and this shows a payment by bank draft.
Also, the web address that is shown, [email protected] evidently doesn’t exist (or at least is out of service) and is not the one I get my billing from. The AT&T site is www.att.com
I suspect this is some sort of phishing scam. What should I do?
Thanks for your support.
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Reporter_8UN8Aj
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Phone:14056383107
Type of a scam:Identity Theft
some att agent claims they were going to take long distance charges of my father's phone.
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Reporter_wvbs7D
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- Spring, TX, USA
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Country:United States
Type of a scam:Phishing
Received a call from a fake att checking their customer service, would you refer business and the asked for passcode and would send a credit to your att account for 20 for taking this survey. Upon getting your passcode, they lock up your telephone number several hours later and you have no service.
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Reporter_wewv1p
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Type of a scam:Fake Invoice/Supplier Bill
I received an email from someone saying they were with AT&T. They wanted me to update my account information.
*** *** ***
Fwd: ACCOUNT UPDATE 1 message
*** *** Wed, Jul 27, 2016 at 10:44 AM To: ***
Sent from my iPad
Begin forwarded message:
From: AT&T <[email protected]> Date: July 27, 2016 at 8:29:19 AM EDT Subject: ACCOUNT UPDATE
att.com | Support | My AT&T Account
AT&T Online Profile Request
Dear Valued Customer,
You are advised to verify and reconfirm your AT&T Online
account to enable us upgrade your account. Any AT&T member
who fails to respond or upgrade his or her account will
automatically loose the AT&T account. Response to this urgent
mail would enable us upgrade our data system for your security.
TO VERIFY THAT YOUR ACCOUNT IS VALID AND ACTIVE, SIMPLY CLICK
ON THE LINK BELOW.
CLICK HERE TO VERIFY YOUR ACCOUNT NOW
Note:For your security, please keep your email address
information uptodate. If this information changes, you can
always update it by signing to your AT&T account and changing
it from the "My Account" option.
All AT&T users should reply now!!! Failure to do this will
immediately render your email address deactivated from our
database.
Thank you,
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Reporter_zjL6Ji
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- East Syracuse, NY, USA
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Country:United States
Type of a scam:Phishing
phony but real looking message from "ATT" asking for last four digits of your social security to update the passcode of the account. ATT never asks for those numbers.
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Reporter_9WKg3R
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- Dublin, OH, USA
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Country:United States
Type of a scam:Utility
Have received DOZENS of calls from callers "claiming to be AT&T", saying if we don't change over to their new DSL service by February 20th, then our home AT&T service will be cancelled. The caller claims that "AT&T" has sent numerous letters to our address explaining the details. (I haven't received any of these letters.) I never respond to these solicitations over the phone, so each time, I ask the caller to send a copy of the letter with all of the details. They never can. They claim that I have to call AT&T's Customer Service to get a copy of the letter for details. Today, I called the official Customer Service area for the legitimate AT&T company. They said this was a scam. The official AT&T company is not forcing customers nor would they ever force customers to change over to another type of line; otherwise their DSL/other features will be cancelled. Customer Service assured me they would never do this to customers. If you get this call, report it immediately.
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I an not sure if the text was legitimate or a scam, but if anyone else had received this type of requests, I would be suspicious.
I also told him I wouldn't go along with his wanting me to turn on my computer and do as he would direct me to eliminate the items related to my husband's email address. Then I hung up.
This is FRAUD – saying that they work for AT&T. She gave me a phone number and an agent ID number, because I wanted to call the number back to confirm her identity. The number she gave is 888-986-8174 ext 1280 (Melissa – MA3727). I called my real AT&T Customer Service number and they confirmed with me that it was not AT&T rep. I googled the number and I found references that lots of other folks have commented about this fraud activity.
Can someone do something about this?
My account number does not end in number 4626 and the amount is about double what I normally pay. I pay on line by credit card and this shows a payment by bank draft.
Also, the web address that is shown, [email protected] evidently doesn’t exist (or at least is out of service) and is not the one I get my billing from. The AT&T site is www.att.com
I suspect this is some sort of phishing scam. What should I do?
Thanks for your support.
*** *** ***
Fwd: ACCOUNT UPDATE 1 message
*** *** Wed, Jul 27, 2016 at 10:44 AM To: ***
Sent from my iPad
Begin forwarded message:
From: AT&T <[email protected]> Date: July 27, 2016 at 8:29:19 AM EDT Subject: ACCOUNT UPDATE
att.com | Support | My AT&T Account
AT&T Online Profile Request
Dear Valued Customer,
You are advised to verify and reconfirm your AT&T Online
account to enable us upgrade your account. Any AT&T member
who fails to respond or upgrade his or her account will
automatically loose the AT&T account. Response to this urgent
mail would enable us upgrade our data system for your security.
TO VERIFY THAT YOUR ACCOUNT IS VALID AND ACTIVE, SIMPLY CLICK
ON THE LINK BELOW.
CLICK HERE TO VERIFY YOUR ACCOUNT NOW
Note:For your security, please keep your email address
information uptodate. If this information changes, you can
always update it by signing to your AT&T account and changing
it from the "My Account" option.
All AT&T users should reply now!!! Failure to do this will
immediately render your email address deactivated from our
database.
Thank you,
Paperless Billing
Go green and reduce
clutter with online billing.
Sign up now
Automatic Payments
Save time and pay your
monthly bill automatically!
Sign up now
Special Offers
Visit our Special Offers to
check out our best
promotions.
Learn more