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AT&T

AT&T Reports & Reviews – Page 2 (93)

- Forest, LA, USA
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Received call from AT&T DSL Tech Support and they downloaded a Malware to computer.

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received auto call that stated at&t was about to be disconnected press 1 (didn't get what said) press 2 to speak with representative pressed 2 male call on from stated how can I help you I stated just received message that my at&t service was about to be disconnected said male rep said I am about to send a text with a link click that link I asked him was he an at&t employee he said yes I asked for his id he gave me 516284 then I asked for a phone number that I could call him back at and he hung up on me saying something I couldn't make out.... No doubt a scam... I do have at&t cell service.....please beware

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- Savannah, GA, USA
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I have had easily a dozen or more calls from this number. Sometimes they offer a lower rate for bundling services. The most recently the scammer said AT&T was switching to digital and something had to be done. Multiple times I requested my options to be postal mailed to me so I could look them over. They had various excuses why they could not do that. Red flag - that is a strange business model. Finally, on a day off I called the real AT&T. Of course, they confirmed my suspicion that the calls were not legitimate. I did not let them talk long enough for them to discuss how to pay. I do not think the amount they wanted was the same every time. The most common amount was $80 monthly for the bundled services.

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- Saint Louis, MO, USA
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I got a text message from this company telling me I could get a free iphone 10 (pay for shipping) if I was an ATT customer, which I am.

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- Baton Rouge, LA, USA
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Received a call from the above number. When I answered, an automated message said that it was AT&T calling and that my cellular account has been suspended to verify my identity. The automated message gave instructions to press 1 to begin the verification process. I hung up because I knew it was a scam, but I'm pretty sure the information that would have been asked for in order to "verify" my identity would have been used to steal my identity.

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- Mundelein, IL, USA
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ATT reporting that there was something wrong with my internet services. That I had over 40% of my services stopped and they ere going to restart them for me free of charge.

They said that I was entitled to $300 refund. They needed my cell phone number. I refused to give it to them. She transferred me to a supervisor.

They wanted me to sign onto my online banking. He said if I didn’t sign on to bank to receive the refund that

my computer would be locked. I said so be it and hung up and closed their remote access.

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- Munford, AL, USA
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Received a phone call with all the AT&T information on our direct tv account, I mean everything down to the acct # as well as what we were receiving and our monthly bill. They told me they were offering discounts to loyal customers and when I questioned them about this they told me in detail when, where, how much I had started with on our direct tv acct back 10 years and up to date info. Who wouldn’t believe someone that knew all all of this info. I am a senior citizen so money is always on our mind, they offered me a fixed monthly rate, down substantially to what I was paying but not down to where I even questioned the amount. Then! I was told I had to pay 4 months in advance to get this discount with prepaid cards, still I was willing to help save so I fell for it. Even when I called the number back the AT&T sounds and recordings were exactly as the AT&T recordings are today. Fool me once but only once!!! Never again, we were lucky we only lost a small amount of money compared to some of the others I’ve heard about. Please be aware I am still getting these phone calls about not just direct tv but also our internet and phone service but I block every number when I hear someone’s voice.....BUT.....they still keep calling from other numbers ????

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I was scammed out of $240 by representatives of ATT claiming I was paying for six months in

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I got this text message

(, "", At&t we're excited to announce that you're one of the 10 lucky winners of new iPhone 11! t.co/2YQVT7NTiY Thanks for using us as your ISP)

After clicking on the link it sent me to a fake AT&t website asking me to fill out a survey and then said I lucky winner of an I phone 11 for only a dollar which routed me to the website above where they ask for my credit card.

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- Huntsville, AL, USA
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Received a robo call claiming to be AT&T saying that our intranet service was being disconnected today unless we contacted their service reprsentative by pressing #2. We have received this call two other times but do not answer. This information is left on our answering machine. We do not respond. 

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- Saint Louis, MO, USA
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I got an email to verify that my ATT account would be shut down if I didn't click on the link. This is the second one I have received.

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- Anchorage, AK, USA
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This person stated that they were from AT&T and wanted to verify my number and home address. I hung up and called AT&T and they said that they would never call unless someone has asked them to.

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Said they were ATT and to get a huge deal. In order to get this deal go to Walgreens and get 300.00 worth of ebay cards and call them back.

Consumer didn't do it.

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- Memphis, TN, USA
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I received a call from 855 266 5862. They said they were with ATT/Direct TV. She said i could save money and bundle my exsisting services. Then she went on to say i could save an additional 10 dollars a month if i let them auto debt my bank account. I am not an ATT customer. I told her this and she hung up on me. This is a scam.

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- Franklinton, LA, USA
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Caller called and stated that they were with AT&T and they were trying to give out refunds.

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- Mobile, AL, USA
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Caller says they were from AT&T and said they would issue a $99 credit to my cell phone account and for me to confirm my 4 digit pin number on my account.

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- Pompano Beach, FL, USA
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The scammer asked for my cell phone number and credentials

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- Florence, AL, USA
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I received a call with AT&T as incoming, man asks "can you hear me" and I answered yes. 

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- Miami, FL, USA
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a recording calls to say your at&t phone bill hasn't been paid and to call back to make a payment within the next 30 minutes are they are going to cut the line.

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- Toledo, OH, USA
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I received a call from AT&T customer service number, 800-288-2020. I answered because I recognized the number. The person stated AT&T was running a special promotion in partnership with amazon. My AT&T uverse bill would be lowered to $89 per month for 24 months if I made a one time payment of $360 today by 6pm. The $360 would be applied against the 1st 4 months of service & I would not have to make a monthly payment until the fifth month. I would also receive a $150 gift card from AT&T. In order to receive the gift card, I needed to purchase an amazon gift card for $360 to pay the one time payment to AT&T. I was then given a promotion code & was instructed to call 888-252-5857. I was told I would need to provide the promotion code & claim code off the back of the amazon gift card. Upon hanging up, l located my bill & called AT&T directly to check the validity of this promotion. AT&T stated the caller was a scammer.

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