Aspens Jewelry 2024 Reports & Reviews

Aspens Jewelry Reports & Reviews (74)

Can not reach the company and have not received my order

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never received (3) ordered items...total of $35.36

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This is a Scam Site! Yes, they scammed me too …..Order for $40.85 three items... never arrived . Now there is no such website online called Aspensjewelry.. I ordered The Tree Life Wind chime, The Tree earrings and the Mountain Bear Wind Chime. Order number 31392. BEWARE!

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Also bought a few things from this website- never received items. It has been 3 months- $19 lost, glad it isn’t more. Aspens Jewelry is a SCAM!

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Note: Watch out for a charge on your card's bank statement that looks like this one, which went through on mine. There is no phone number or other contact info included.

Debit Purchase -visa [ DATE ] card [ LAST 4 NUMBERS OF CARD ]
Sp * Aspens Jewehttpspatentopa

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This is indeed a scam website, from all indications.
Note: this is Aspens Jewelry, not Aspen Jewelry.
There is no record for Aspens Jewelry on the www.bbb.org/search Better Business Bureau website.
I placed an order for $120 on 4/30/20. I was given a confirmation page during checkout, which I saved as a PDF. The receipt shows no company contact information on the page, other than a "Contact Us" link, which I did not click during check out.
**I did not receive any kind of receipt or order confirmation sent to my email address.** It is now 6/1/2020 and I have received no products, and no communication from them whatsoever.
I ordered products after clicking on an ad from them that was on Facebook & said they were having a going-out-of-business sale.
I saw this page of bad reports here today, so have sent a cancellation request to their [email protected] customer service email.
*Note: If you pay by credit or debit card & the purchase turns out to be fraudulent, if you contact your card issuer or bank within a certain number of days (usually 30 days or 60 days) and tell them you want to dispute the transaction, you may be able to get your money back from them.
** Be sure to report the scam promptly! Do not believe false promises from Aspens Jewelry that COVID-19 is causing them to ship late!
If any seller doesn't get a product delivered to you within 3 weeks, I recommend calling your bank to dispute the purchase. If you wait too long, the bank isn't able to give a refund to you.
To "Aspens Jewelry"--Don't steal from people. Banks set their rates based on theft. Theft by one person affects many, & most of all affects how we regard each other.

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Added note: I posted the first message but didn't follow my own advice to get a dispute into a bank promptly. I later made the phone call but didn't get the required form mailed back to them by the 60-day deadline. But gratefully the jewelry did show up a few days after!
If you've been waiting close to 60 days for your order, it might be wise to cancel your order, though. Because if a package doesn't show up in your case, you won't have a way to get a refund then.

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*** IMPORTANT UPDATE & CORRECTION ***
My $120 order finally did arrive! though it took a few days past 2 months!
I waited to call my bank to request reversal of the credit card charge until a couple weeks after writing my post above. Then I got a shipping notification email June 26 but ignored it because I thought it was false. But the jewelry order arrived in the mail about a week later! Crazy how long it took, but was glad it did come through (and, yes, Aspens Jewelry did end up getting to keep my payment, which is right).
Another note--When I checked my old emails more closely, I found that I did actually receive an emailed receipt when I first placed the order.
I was very pleased with the jewelry quality when I opened it. I'd ordered several of the keychains though in the photos they looked like they were a bit flimsy. Turns out they are a good, sturdy metal. The pendant on the silver mountains necklace I got also is a good, solid weight. The rings have nice smooth edges, too, which I appreciate. The gold color on a pine tree necklace I got was a little different color than the chain, but other than that the jewelry all turned out to be very nice! Actually, even better than I'd hoped! Before ordering, I was concerned that the jewelry might be lightly coated with colors that wear off easily. But now that I have them, it looks like the silver pieces are made from silver-color metals, and the gold-ish colors on other pieces looks like they will hold up and the jewelry will stay looking pretty.
Very pleased and grateful!
I don't know if everyone else's orders have been coming through now? I guess it could be that my order got fulfilled in response to my submitting a credit card dispute, but I'm not sure at all. Really they might have major backlogs on everyone's. I hope other people's do come through, too.
Sometimes it does take us each longer to do things than we'd hoped. I've been a bit more delinquent in posting this correction than they were in getting the order shipped. (Very sorry!)
Aspens Jewelery--Thanks for getting this order to me, & I hope things are going well with your company :-) And thank you very much for the lovely pieces!

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Aspens Jewelry : placed order Shipped On: 2020-05-29
Order Number: #8323
Shipped Via: DHLeCommerce
DHL SM Parcel Expedited
Shipped To: Linda Hammond
This order was place on 4/5/2020. It has been almost two months now and all I am getting are these fake been shipped notices.
Total money lost $17.85

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Found them on instagram- they must have had fake comments because a lot of them said they loved their jewelry /just received, etc... I Purchased on April 23rd, spent about $53. I've sent e-mails on May 13, to both their contact e-mail [email protected] and found their so called ceo's instagram email and twitter and contacted him.
No response. Has anyone actually received any of their purchases from them?

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Store closing story is a scam...Covid 19 reason to scam people out of their money... $88.00 Purchased cant get a reply or update...working on getting my money back through Amazon pay.
They should be shut down ASAP!

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Scammer's website aspens jewelry.com
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)

Order was placed April 30 and charged to debit card for $47.55. Never shipped and tracking info and auto response from company say they are behind but no word back after emailing multiple times.

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Victim Location 78731
Total money lost $19.95
Type of a scam Online Purchase

Ordered 2 bracelets on 4-6-20. Did not receive and emailed on 4-26. Received reply that COVID-19 had affected orders and that it would be received in 2-3 weeks. Have not received order as if 5-24. Ads say they are “closing collections” which is reason for sale items. No phone and no address listed.

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- Columbus, OH, USA

Scammer's website aspensjewelry.com
Scammer's email [email protected]
Country United States
Victim Location OH 43219, USA
Total money lost $20.85
Type of a scam Online Purchase

Aspens Jewelry had an ad on Facebook about their jewelry and a Facebook page. I did not click directly on any of their links but Googled instead. Their site seemed to be legitimate at first and they offered sales on their products. I purchased 2 things but they never shipped. After the time frame they claim the product will ship, I emailed to ask about the status, to which they replied they are working hard but with COVID-19 they were held up with a skeleton crew, but my order would arrive in 3 more weeks. It was a scam and they will not cancel my order or refund my money.

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I ordered a wind chime from Aspens Jewelry on May 01,2020 and have yet to receive the product.They deducted $21.21 from my bank account.They said they were going out of business.I think I was scammed.

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My wife spent around $50 on jewelry from this company well over a month ago. No goods have arrived. No response on the phone # or support email. I am pretty sure she got scammed! We will be going to our credit card company to dispute the charges...although it is probably too late.

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I lost approximately 40 dollars. I have not received my order more than a month later. Another scam website acknowledged that their domain www.aspensjewelry.com is only 2 months old...but yet they were selling stuff last month claiming they were going to have to close the line...

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- Centralia, WA, USA

Scammer's phone (720) 744-2117
Scammer's website aspensjewelry.com
Scammer's email [email protected]
Country United States
Victim Location WA 98531, USA
Total money lost $17.85
Type of a scam COVID-19

Aspens Jewelry advertised their goods in a "collection closing" sale on Facebook with everything 50% off. They claim to support National Parks with the sales of their handmade goods. After placing my order for two items, I promptly received a confirmation email with all the usual appropriate information. After a week I reached out concerning the status of my order. I first sent a message on Messenger to which I received no reply. I then called their phone number which was unable to be reached which raised a big red flag. After some investigation on their Facebook page, they posted a statement saying that their orders were delayed due to COVID 19. Many angry customers commented that they had placed orders dating back almost 2 months ago stating that they had not received anything beyond a confirmation email and were unable to reach customer service to inquire. It was apparent that this was a scam and there was no chance in receiving the goods we had paid for. They use fake accounts to make comments to support their business. The fake accounts say that they received their orders and that they were extremely happy with the quality of the goods, etc. Upon further examination, it is listed that the business is based out of both the US and the Philippines. Although the Facebook page has over 16,000 likes and followers. Aspens has only been a page since March, 29 2020 and advertised their "collection closing" sale one month later. Using a reverse image search or the title of their advertised pieces, you can find the goods listed on other legitimate sites. Aspens uses photos of other people's work/merchandise to falsely "sell" them on their site. It has been over a month and I have not and will not receive my order.

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I spent 40$ on jewelry from this company. They took the money and the email replies are COVID mushy, saying they have a skeleton crew and are working around the clock. I've received NOTHING from them and asked for a refund. Nothing has come back to me. ITS A SCAM.

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- Brighton, CO, USA

Scammer's address CO, USA
Country United States
Victim Location CO 80602, USA
Total money lost $77
Type of a scam Counterfeit Product

I ordered $77 in jewelry on April 1. I have messaged over and over and I get a robot reply. I now read comments on their photos and all the stories look like mine.PayPal goes to DiNapoli consulting LLC.

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- Crystal Beach, FL, USA

Scammer's phone 7207442117
Scammer's address Web page, FL, USA
Country United States
Victim Location FL 34681, USA
Total money lost $37
Type of a scam Online Purchase

I ordered some jewelry from this Company and paid with my debit card. Money was taken out but never received my purchases!!! They advertise on FB... scam company!!

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Victim Location 82801
Total money lost $41
Type of a scam Online Purchase

This website offers jewelry but they are not sending out the merchandise. Facebook and Instagram has MANY post that people have not received their merchandise. I have attempted to contact this company to no avail. This site is a fraud.

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