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Amerifed Doc Prep

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Amerifed Doc Prep Reports & Reviews (42)

These people have taking money out of my account for over a year. I'm thinking they were helping me with my student loans. What a JOKE. They were taking $39.00 a month plus I had to put down $900.00. I can't believe I was scammed by these people. So much money I wasted.

This company have been taking money out of my checking account for more than a year it have also been using premier bank as the bank taking the money further investigation I got a document from my bank telling me who was taking out the money spoke to someone from premier bank they have nothing to access the information I have that’s why I contacted you the contact number I have for them in on the document I added from the bank

- Jamestown, ND, USA

A while back i kept getting phone calls stating that i may qualify for student loan forgiveness. Well at first I didn't do anything about it and then someone kept calling me saying this would be the last day/time you would qualify for student loan forgiveness. Well I didn't know and thought payments were on deferment. So they talked me into it and ever since then I felt like its a scam cause i talked to cornerstone bank where my student loans started in the beginning and they said it sounded like a scam. IF so I lost 1132.99 dollars as in 3 separate payments of 299.66, 299.66, and 299.67 in the beginning to start out and then $39 a month. Is there anything that can be done about this.

+4

They did the same thing to me.

- Fort Wayne, IN, USA

This company impersonated as a gov student loan financial co. and acquired my information took a fee of 2000 and 40$ mo. There after. Nothing was applied to my student loan debt.

I received documents in the mail from Ameried doc prep claiming to be part of Navient and presented themselves to me on the phone as a student loan consolidation service that worked with the education department. I gave them my SSN and other sensitive personal information to set up my account. This company sent me a letter telling me they could consolidate my student loans and get them forgiven. I called the number and was told I was eligible for a new program that reduced my student loan payments to $39 per month for 20 years, at which time it would be forgiven. To do that, she "Britt" or "Bernadette" sent me a phone mail doc to sign so they could act on my behalf. I signed the document, and they withdrew for $799 my loans and my parent plus loans from my bank account. I then paid $39 a month to what I was told would go towards my student loan debt. I later learned from Navient that none of the money went towards my debt. I already paid over $1,835. Please don't fall for this...

AmeriFed Doc Prep LLC is nothing but a scam company. They sell you student loan consolidation services, but pocket the money for themselves. I called their phone number and they told me that I was eligible for their payment plan: $39 a month over the course of 20 years and after the 20-year mark, they would forgive the remainder. The cost to set up the "payment plan" was $900, plus service fees and processing. Unfortunately, I didn't catch on to what they were really doing until last March. Overall, this deplorable company took over $1,100 from my bank account, plus an additional $270 in overdraft fees. I tried to get some answers from them, only to have my phone calls dropped every time and to have my emails ignored. I had to close my bank account as a result of this scam. The cherry on top? This "company" had the audacity to contact me for more money after I closed my old account to setup a new payment plan.

Of course, now I know loan consolidation through the federal government is free. To anyone who reads this, please report this company and help expose their "services" for what they really are.

+2
- Huntsville, AL, USA

Ellan Guajardo

Tue 11/17/2020 3:07 PM

Hello Mamie Bailey,

Congratulations on being approved for your Federal Program. Below is the direct contact information for our customer service department if you have any questions regarding your account moving forward.

You will be receiving your enrollment documentation with fax/mailing instructions from customer service within the next 24 hours.

Ellan Guajardo

Senior Student Loan Advisor

Direct Line: (714) 594-5877

Customer Service: (855) 224-2245

Amerifed Doc Prep

http://amerifeddocprep.com

***** Email confidentiality notice *****

CONFIDENTIALITY STATEMENT: The information contained in this electronic transmission, and any attachments, may contain CONFIDENTIAL information. The information is intended only for use by the addressee named above. Any unauthorized use, disclosure, dissemination or copying of the contents of the information and any attachments contained in this electronic transmission is strictly prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.

Confirmed with Sophia at the real EdFinancial ([email protected] 855-337-6884 ) they are not affiliated with Amerifed Doc Prep LLC

Confirmed with Hannah at the real Financial Aid services (844-651-0077) that Amerifed Doc Prep LLC is not an official third party, servicer, nor loan advisor for Financial Aid Services

Amerifed sent a letter to my apartment with EdFinancial and The US Department of Education logos claiming to offer special loan consolidation due to covid 19. There was no mention of their Amerifed Doc Prep LLC company name on the letter. They had a number to call and I spoke with George. George confirmed he works with the department of education as a verified third party therefore I signed the contract under the belief they were official partners of EdFinancial and The Department of Education.

Their bank is First Premier bank and they use Payment Automation affiliate to process payments.

Payment Automation 1-800-813-3740 ext 1 stated that they heavily perform background checks on all of their clients. They thought that the company is ScamPulse.com accredited which Amerified has a score of F. They also stated they have been doing business with them for years and there have been no issues. The manager informed me this company is reputable and will refund. He directed me to contact them immediately because I was exaggerating their legitimacy. Unfortunately, I did not record this call since I was not expecting this manager to have such a supportive reaction to this company. I left a VM for this organization to explain these statements to me at another time.

Amerifed's only active website through Payment Automation

https://www.paymentautomation.net/amerifed-doc-prep

I contacted Amerified and spoke with Lissette Toavres. She informed me that Amerifed is not a scam, that it is a third-party partner of the US Department of Education and they properly set up consolidation services. She then proceeded to say if I cancel my services, I will no longer receive the benefits of Loan Consolidation through EdFinancial nor the US ED. I relayed to her the information on ScamPulse.com and studentaid.gov but she did not confirm nor deny what services they offer that are not already offered for free by EdFinancial or the Department of Education. I mentioned that Loan Consolidation is free on studentaid.gov and she stated that she is certified to assist students with the process and provide information. Lissette would not refund my money that they stole because they tricked me into signing a contract. My understanding was that Amerifed is a certified partner of the US ED & EdFinancial due to their use of logos in the original letter. Therefore, I believed I was signing a contract with an official affiliate of these government agencies. The contract is void due to Amerifeds fraudulent misrepresentation of these agencies' reputation & logos to manipulate me into trusting they were an official third party.

The drive link below contains my phone conversations with Amerifed Doc Prep LLC, EdFinancial, and Financial Aid Services. I also have posted the check information used by this fraudulent LLC.

https://drive.google.com/drive/folders/1i2nVkXiyT5zZm5pkbglB3ru2NGh8Rr_W?usp=sha... />
Business Details

Location of This Business

2913 El Camino Real Ste 514, Tustin, CA 92782-8909



ScamPulse.com File Opened: 2/4/2020

Years in Business: 1

Business Started: 11/4/2019

Type of Entity: Sole Proprietorship

Alternate Business Name

Amerifed Doc Prep LLC

Business Management

Ms. Autumn Ortiz, Customer Service Manager

Contact Information

Customer Contact

Ms. Autumn Ortiz, Customer Service Manager

amerifeddocprep.com

Updated 1 second ago

Domain Information

Domain:amerifeddocprep.com

Registrar:GoDaddy.com, LLC

Registered On:2019-10-29

Expires On:2021-10-29

Updated On:2021-04-10

Status:redemptionPeriod

Raw Whois Data

Domain Name: AMERIFEDDOCPREP.COM

Registry Domain ID: 2449492720_DOMAIN_COM-VRSN

Registrar WHOIS Server: whois.godaddy.com

Registrar URL: http://www.godaddy.com

Updated Date: 2021-04-10T22:12:37Z

Creation Date: 2019-10-29T21:31:11Z

Registry Expiry Date: 2021-10-29T21:31:11Z

Registrar: GoDaddy.com, LLC

Registrar IANA ID: 146

Registrar Abuse Contact Email: [email protected]

Registrar Abuse Contact Phone: 480-624-2505

Domain Status: redemptionPeriod https://icann.org/epp#redemptionPeriod

DNSSEC: unsigned

URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/

Attachments area

- Kansas City, KS, USA

Attempting to charge people for loan forgiveness. They say they fill out forms over TWENTY YEARS for a fee of 900 and 40/month after that.

This company is called Amerifed Doc Prep. I now know it is a widely reported scam. It is a "third party" that consolidates loans (when you can do that for FREE) and charges you an upfront and monthly fees. They pretended to be the Department of Education and mailed me a paper that said it's the last call to consolidate my loans at a good rate. This was during the pandemic. I fell for it and called them. They made it seem like this was all through the DOE and set me up with an account. I had to give them my SSN and other sensitive personal information. When I realized I've been getting charged monthly by this fraudster, I tried emailing the customer service "rep" who helped me set up my account to shut it down. My message was blocked -- the email bounced back. I see on the CA Division of Corporations that the LLC is no longer even active. This is a nightmare. I emailed the general customer service inbox (customer service at amerifed doc prep dot com) to cancel my account and stop all future payments and am praying they respond. Going to have to close my bank account. No way to recover my SSN though.

- Eau Claire, WI, USA

I received several letters in the mail claiming that I had a "FINAL NOTICE" to consolidate my federal student loans. This happened about a year ago when COVID-19 first appeared in the United States. I was fearful of becoming financially unstable and hopeful that this company may be able to help me financially going forward.

+1

With Amerifed I was told that with my payments I make with my student loan debt, everything will be good to go. Well I know that the money they take out of my bank account, as long I continue to make my payments everything will be okay. Now come to find out that Amerifed is a scam. And they have been taking money out of my account for quite some time and I want them to stop taking money out of my account.

- Houston, TX, USA

The company claimed to help consolidate my student loans. The company had information about my student loans and how i qualified to recieve a loan consolidation. The company used fedloan servicing and the US department of education to seem legit. Company will not return calls or emails after payments were mad.

- Three Rivers, MI, USA

They said they would consolidation my student loans for $799 upfront, which the Dept. of Education can do for free. They also misled me into thinking that the $39 a month I paid would go towards my student loan debt.

told me that I could get my student loans consolidated and just had to pay 800 dollars down and monthly payment afterwards. told me that I had some legal documents that needed to be filled out and returned. paid the money and waited for the documents and never received them. called them back and they stated that the time expired to fill out the documents so the contract was cancelled and I could not receive my money back.

** on ScamPulse.com dashboard this company has a pattern of complaints claiming explaining deceptive business practices and fraudulent claims.

I got a letter seemingly from the US Department of Education like everyone else on here, called the number and spoke to a wonderful man who sounded super professional. I had a long discussion regarding their services to convert my current high-interest loan into a federally-backed consolidation loan with a lower rate, saving thousands of dollars and may be eligible for total public service loan forgiveness. He said that my credit will increase by 10-20 pts as this will show as paid in full with only one loan with one payment. He said the time to pay off my student loans will drop from 20 years to 10 years with a great reduction of debt owed. I searched the FSA website online and the terminology all seemed to be legit. Sadly, I fell for it, not knowing that this was free from services fees from the Dept. of Education. I gave him my personal info and bank numbers. They drafted 3 payments of $333 ($999) from my account over the next month and then $39 a month for recertification fees and additional $20 a month loan fee for 10 years. Total $59 a month for 10 years. It wasn't until I received a letter in the mail from Fedloan Servicing, U.S. Department of Education that I was denied the consolidation loan application reason: I did not sign the application. Evil!!!!! I know I did sign all documentation because I printed everything so that I had a hard copy. I called Amerifed Doc Prep, LLC with no answer, but left my name and phone number. A woman finally called me back and I spoke with her, all they did is send me another application via email. I was upset. I called the FedLoan Servicing at the Dept. of Education in Harrisburg, PA. A women said that I could have done this application myself at no cost. She said that AmeriFed Doc Prep, LLC is a "third party company" scam to collect fees from people. She said that I don't want to consolidate my loans but that I can apply for a public service loan forgiveness. She checked into my status of the application, it was received, however, I did not need to pay a "third party company" $999 plus monthly fees of $59 for this application. This is completely free of charges with U.S. Department of Education. I called AmeriFed Doc Prep, LLC back for a refund, which they denied, I asked them to stop automatic monthly payments, they said they will cancel future drafts. Please freeze your accounts, close them.

I am Security Engineer. I promise, I almost fell for this, but the guy Jamerson his name kept saying it looks like you are having hesitation. Just take my direct number and call me back. This was at a point where i kept questioning everything from the beginning before I called. I have not seen this link before and don't remember doing anything FAFSA through https://nslds.ed.gov which redirected me to the official website of https://studentaid.gov/fsa-id/sign-in/landing.

From the point where i visited the site and was redirected, i called.
Due to doubt, I asked the representative

-- This looks to me like fraud, can you show me where on the DOE website where i can find the phone number on the letter i received?, he said google the number. I did reverse phone lookup and no better info found.

-- He continued and mentioned several times that he is with the department of education and how they are trying to help me save on my student loan, debt forgiveness, etc.

Long story short, i know i will be able to see the purpose if they were scam and i requested to speak to a manager/supervisor after he asked me for my e-mail address used for login. They already have my first and lastname which i was not worried, as that was already stated in the deceptive and unsolicited letter they sent "FINAL NOTICE".

Dude sent a one-time passcode to me, and then i realized he is trying to gain access into my FAFSA and was asking me to provide him the code for a one-time login, so he can download my student loan...?. I did not provide him that and told him, if you were from DOE, why he does not have access to my data and wanting me to provide him that?

Please transfer me to a manger/supervisor and he did, then when i spoke with so called supervisor. I asked are you guys department of education?, he said we are not affiliated with them. "We are offering service just like tax companies when you file your taxes and you use their service like turbo taxes, etc."

I further asked how they benefit and he said they charge a fee. At this point it was clear that this is DECEPTION, FRAUD and making people believe the are actually DOE.

PLEASE DISCARD THAT LETTER AND DON'T EVEN CALL, EXCEPT YOU WANT TO FEEL SORRY FOR GIVING OUT YOUR PERSONAL INFORMATION.

One of their con game is "we don't need your information, what are we going to do with the information for someone who owe alot. No body wants to be in debt"

+1

I opened an account with Amerifed today December 7th, 2020 misled, and under the impression that it was the Department of Education (DOE) Services. They sent a letter in the mail stating it was a final notice to consolidate my school loans. Like the rest of the complaints, they lie and mislead you to believe they are with the DOE, but they are in fact, a third-party company that charges for services that I could have received for free from the actual Department of Education.
They will give you a payment plan to either pay $299 3 times bi-weekly, or save $100 and pay $399 twice bi-weekly in order to pay your "reduced document fee". After that, you pay $39/mo for 240 months and the rest of my student loans would be forgiven. It sounds good at first, because they say that they are closing all of your current FedLoanServ accounts and combining them into one new account and that's where your "reduced document fee" and $39/month x240/months goes. Overall, I would end up paying about $10,000 in total for my student loan debt vs. $50,000>, so it will be a big credit booster if it were true. They said the $39 was based on my income, but now looking back they never had any information on how much I made (check stubs, etc.) so they gave everyone the same script. My representative was Cameron. On the letter they knew exactly how much I owed in student loans already, so I thought it was legit through the DOE. I also did not approve of the company having access to enter my FAFSA account. Again, I was manipulated into thinking that they were the Department of Education and already had my information and was verifying my identity with the code sent to my phone from FAFSA. But in actuality, you guys already had my email address, used the code to change my password, gained access to my FAFSA account once I repeated back the code, and read to me and verified my personal information which I did not approve.
I did not notice until after the phone call that the documents were labeled "Amerifed DocPrep" and nowhere did it say the Department of Education. I started doing more digging and found the horror story of reviews. I immediately called Cameron and said I wanted to cancel this program and any future payments from coming out of my account due to me believing that this was the DOE not a third party, and I can consolidate my loans directly through the DOE. He tried to get me to stay but I refused. He then gave me the customer service phone number that I called over 10 times today and they did not answer. I left a voicemail. I then proceeded to follow the cancelation procedure that states I had 3 days after the documents are signed to stop my program. It had only been 2 hours so I shouldn’t have any problems. I then sent them a written statement to cancel. They responded back a few hours later stating,
"REGGI,
Your Department of Education program has been cancelled along with scheduled payments and information provided..."
I have also notified my bank account and got new bank accounts and cards. I change my FAFSA passwords and security questions. I plan on calling a credit bureau in the morning to report it to them and flag it. I am most scared that they have my social security number.
Overall, I am glad I caught it early, but I am very shocked that they are still scamming people after all these negative reviews and complaints.

+1

I just had this happen to me. I called my bank prior to them taking the money out and I changed my passwords. They they tried to contact you again after your payment failed?

Hello,

Ihave been reached out by amerifed to help me with document preparation for consolidating my federal student loans. They asked me $800 to pay them for their service and I payed them. Then they told me thay I was qualified to pay $39 each month to cover my loans and therefore I gave them my bank account information. But then last week I called department of education and they told me yes, loans were consolidated as told my this company AmeriFed but lied as $39 went as a check to them directly and my lender told me I am qualified $178 monthly payment and nothing went to them. So this company took my $39 dollars and did not pay anything to my lender, they don't even know this company and nothing they do with them. So it was a fraud and I lost $839 and ill be also.closing my bank account today so they can't take anything.and I wanted to report them to you. Pls help im victim of fraud and identity theft and money taking from me. ***** *********

I recently experienced the same thing. They got $399.50 from me for the processing fee. The guy named Hector Martin, or at least that's what he called himself said the loan application fee is $1800, I told him I'm currently unemployed and can't afford to pay that amount. He said can get me a discount if I pay in 2 monthly installments which I agreed to. He said I'll get a package in the mail to sign and send back to him which I never received. He also gave me his number and told me that I can reach out to him at any time if I have any questions, as he is my loan advisor. I was very skeptical to begin with when he told me that monthly payment would be $39 for 240 months and the remaining loan would be forgiven. It sounded too good to be true. This guy was able to access my FSA information just from having my email address. He even changed my password to a temporary password to review my loan. I don't even know how he got access to all of that, as I did not volunteer to give my information. I immediately changed my FSA password after getting off the phone with him. I tried reaching out to him numerous times to no avail. I called FSA to find out more about this loan forgiveness program, unfortunately after the fact and they told me the website that was listed in the letter that I received is legit, but I should never have to deal with a third party to assist me with a loan forgiveness program. I should only speak directly to me lender. I immediately called my bank and closed my account. I told myself that they will reach out to me once they try to process another payment and get declined, and sure enough they called, texted and emailed me. Mind you I could never get a hold of these people. I hope they all go to jail and become penniless someday soon.

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