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Amazon Imposter

Amazon Imposter Reports & Reviews – Page 16 (1464)

- Swarthmore, PA, USA

Phone call stating "my order valued at over $900.00 was being delivered today and would be charged to my Amazon account. I have no undelivered orders. I inquired what the order was. I was told an Ipad. As I never use Apple products I really knew something was suspicious. The caller stated he needed to verify my name and address. If he was from Amazon he would know this information. I said that to him. When he attempted to verify the information he had I called him out on his being from Amazon because we recently issued an address change. This is when he started back pedaling. I informed him I suspected this as fraud and would report the call and phone number to the PA AG office and the BBB. I promptly hung up. I removed all credit cards from my Amazon wallet and verified no new charges on the card. I filled out the online complaint form with Amazon. I informed them they obviously have a breach and I would be passing the information along.

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- Vicksburg, MS, USA

I received a letter promising an Amazon gift card if I scan the QR code. There is also a PayPal logo.

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- Willow Springs, IL, USA

Scammers answered as Amazon customer service told me to download quick support from Google play and transferred my call to another area, I called to get a refund for a order that was not delivered they asked for my debit card number to be verified told me my refunds being processed told me to check my account where they were mirrored on my phone from the quick support app transferred money from my account from Zell totally controlled my account bank account numbers at risk and personal email etc

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- Waverly, OH, USA

I received an email from Amazon saying my Prime membership was set to renew on May 27th, but the card associated with my prime membership needed to be updated. It went on to say they wanted me to update the default card, and please sign the pdf document attached to this email. They said they would try to charge other cards to try to stop Amazon prime membership from being suspended but if they can't it will be suspended, sincerely the Amazon Prime Team.

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- Minneapolis, MN, USA

Norton security bought thru Amazon.

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April 6, I think - "This is Amazon Services. Your Prime Service will be automatically renewed in the amount of $99.99 and your bank account debited. Call to cancel, or press 1 to speak to a representative." I received another call on April 7, 8:55 am, from 1-604-266-3500, saying "Your Amazon account will be charged $750. Press 1 to cancel payment & ask for a refund." I do not have an Amazon account of any kind. I receive 3-4 of these types of calls every day, and although I don't pick up to answer these calls, it's very annoying and fraudulent. All calls are pre-recorded messagesrobocalls.

+1
- Paragould, AR, USA

Phoned by Amazon first then transferred to a help center Telephone number 7712200424

The person told me 9 accounts had been opened in my name with a total of $900000 in deposits and this was possibly me dealing in drugs and money laundering for which I could be charged I was then told to empty my bank accounts down to$150 and go to various stores to buy debit cards in the value of $500 6 in all valuing altogether $3000

Every time I told her I was not happy with this she threatened me with arrest The cards were then transferred via text to telephone no 2064831010

I was then supposed to go back home and liquidate my stock accounts My husband was home by This time and told me I had been scammed and to stop immediately

The people then contacted me 4 times the next day we did not answer their call

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- Honolulu, HI, USA

Received a suspicious looking email from an unknown address. Did not respond.

Also reported it to amazon . com / reportascam.

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- Honolulu, HI, USA

Received a suspicious looking email from an unknown address. Did not respond.

Also reported it to amazon . com / reportascam.

+1

2 calls in a row received yesterday, one at 4:44 pm and the next, exactly the same, received at 5:03 pm. Yesterday, I reported to you 2 additional calls from "Amazon", but from 2 different numbers. So, so far, 4 different numbers have appeared on my phone.

"This is Amazon Services. Your Prime Service will be automatically renewed in the amount of $99.99 and your bank account debited. Call to cancel, or press 1 to speak to a representative."

+1

Amazon prime stopped working they gave a code of letters which took you yo s phone number that had you download desktop but got suspicious and they hung up on me and i deleted desktop immediately! This happened on my mothers tv butmy prime account

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- Walterville, OR, USA

I received this text, on 4/23/23 on or about 1630, "The Shipping of your WANBO TT Portable Projector Netflix-Certified, $399 has been charged from your card.Not you? Call us: +18773057299" from (347)-394-5354. I called the number mentioned in the body of the text. The recipient of the call identified himself as an Amazon Employee named "Joy Connor" with employee number "AMAZ9546". I told him that I didn't order the product. He(Joy) asked if I had received a refund. I told him not that I was aware if I had. He instructed me to login into my financial institution account to see if I had. I informed him that I had not. He asked me if I had Zelle, and asked me to activate it in my bank account. I informed him that I could barely understand him given his heavy accent and loud background noise. He instructed me to download the application, "Any Desk", to my device. I did, not knowing, he would have control of my device. I noticed some onscreen activity that looked like he was withdrawing funds from account, and asked him about it. He said he wasn't and continued investigating the incident surrounding the purchase. An onscreen notification, appeared onscreen, advising that I had reached my daily withdrawal limit of $500. Two names, "Jiaming Chen" and "David Abuga", appeared onscreen while he was investigating the incidentHe stated he would have to call me back, the next morning, as he couldn't complete the investigation at the time. I received an email from CU asking if I had authorized "Jiaming Chen" access to my account. I realized then that I was the victim of a scam. I removed the "Any Desk" app, changed my online banking and Amazon passwords, deleted credit card info from my Amazon account, and purposely entered incorrect login info to freeze my accounts. My bank account was closed and a new account was opened. The scammer, was true to his word, and attempted to contact me the following morning. His attempts went unanswered!

Other numbers used, by the scammer, were (206)426-5917 and (325)550-6511.

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- Madison, AL, USA

Scammer impersonated an Amazon customer service agent. It seems they are stationed in India. When I searched on Google for Amazon customer service their number was the first to come up. First, they asked for my name and what my problem was then proceeded to tell me to download the app Anydesk. They then ask for the address number and requested to access

my phone remotely that is when I realized it was a scam. I quickly declined their request to access my phone and proceed to hang up and delete the app right before they could actually do any damage.

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- Elmwood, IL, USA

I thought I was purchasing a box of unclaimed packages from Amazon. The advertisement had the Amazon logo and seemed legitimate and I thought $9.95 was a good deal. Looked at my bank statement two days later and was shocked to see two charges of $9.95 and two charges of $149.00 from a company called Genglow, TX. Found Genglow website but it only had a chat service, so I stated what had occurred and waited. Eventually I was told, sorry for the inconvenience and they would forward this issue to the accounting department. After waiting several hours, I told them that if I didn’t get some satisfaction I would report them to the BBB. The accounting department finally told me that only subscription fees would be processed and I replied you false advertised and I didn’t want a subscription. I have sent several messages through their chat service but received no reply. My bank had a phone number that I called, but it was not the Genglow company. So, they were obviously using a false number, also. That number is 800-485-5671.

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- Conesus, NY, USA

I received a text from Amazon saying that someone from North Carolina logged into my account.

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Consumer went online looking for a phone number to call Amazon as he was looking to get a "primetime TV program" and wanted to open an account with Amazon. The number that he called was not for the real Amazon and they wanted him to go and buy a $300 gift card. The consumer did buy the gift card and gave the number over the phone. 

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- Bronx, NY, USA

Posing as Amazon employees

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- Pueblo, CO, USA

Claiming to be Amazon customer asst. Line

- Wellington, NV, USA

i made purchases on Amazon.com and within an hour they locked my account and still charged my bank and after multiple calls to resolve the issue they are refusing to cancel the orders refund the money they took and closure of the account.

- Plains, MT, USA

Started with a phone call stating that someone was trying to purchase a phone on my amazon account and they needed to set up traps, The person Dhruv Malik id number CVE-2011-452 stated he was setting up traps to stop hacking into my account. Then he wanted to set up a trap to my mom's checking account he was trying to purchase a $850 american express card stating my mom's account would not be charged. When I refused to give him any information he stated cussing me and put porn up on my computer. The so called traps he placed on my amazon account has been refunded.

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