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Amazon Imposter Reports & Reviews (1046)

• Aug 31, 2021

Victim Location 75474
Type of a scam Phishing

This text included a "Dear customer, your purchase from Amazon for $599.99 is successful and has been kept on hold for your approval. Please call us back within 24hours on (701)-638-1558 for any dispute or we will release your item. Thank you team Amazon security." They also called and it was from North Dakota. The person who received this text does not even have their own Amazon account.

I am not sure on what their goal was, but it was weird for sure!

• Aug 30, 2021

Victim Location 76308
Type of a scam Phishing

I received a call stating that I had a charge on my Amazon account but I don't have an accout.

• Aug 30, 2021

Victim Location 60543
Type of a scam Online Purchase

Here is what was sent to me :

Your credit card on file has been declined.

Update Payment Information

Hello Customer,

Due to a problem with your card, we have been unable to charge your account $12.99 and applicable taxes for your next 1 month of Amazon Prime. Your membership benefits are currently on hold.

If you don't update your card information in the next 1 days, your Amazon Prime membership will be canceled. To continue to enjoy membership benefits, please visit this link to log in to your Prime account and update your payment information.

Thank you,

Amazon.com Customer Service

DEALS

TIPS

ACCOUNT

HELP

Need some help?

If you have any questions, click here to chat with Customer Service about this email.

© Amazon.com, Inc. or its affiliates. All rights reserved. Amazon, Amazon.com, Prime, the Amazon.com logo and 1-Click are registered trademarks of Amazon.com, Inc. or its affiliates. Amazon.com, 410 Terry Avenue N., Seattle, WA 98109-5210.

A charge can be declined for a variety of reasons. For more information on why this charge was declined, please contact your card provider.

You can always access your account information and update your preferred payment method by following these steps:

1. Go to www.amazon.com.

2. Click on Your Account at the top of any page.

3. Click "Manage Prime Membership" under "Settings".

4. Sign in with your e-mail address and password.

5. Under "Preferred Payment Method" on the right-hand side, click "edit payment method".

6. Follow the on-screen instructions to update your card or choose a different one.

This message was sent to the following:

• Aug 30, 2021

Victim Location 76308
Type of a scam Phishing

They called and wanted me to confirm that I had made a purchase through my Amazon account. I don't have an Amazon account.

• Aug 30, 2021

Victim Location 53083
Type of a scam Phishing

"Amazon" fraudulent activity on my account. Order number XXXXX a purchase of an Apple iPhone 11.

• Aug 30, 2021

Victim Location 23601
Type of a scam Online Purchase

Received a phone call saying that my visa card was used to make a purchase from amazon and if I made that purchase it would be mailed to me and if not call 419-494-0243 to report it.I have received this call before and knew it was a scam but today I decided to call back a foreigner answered and ask can I help you I said I don't now you called me he said was it about a purchase from Amazon I said yes and then he wanted my info and I freaking went off on him and told him I was gonna report him cause I new he was a scammer and I must say I said other choice words to him.I am so sick of scammers.

• Aug 28, 2021

Victim Location 38127
Type of a scam Online Purchase

Our household received several phone calls on the same day, Saturday August 28, 2021. The calls started about 10 am until about 8 pm. The calls stated that we needed to push a number to talk with Amazon customer care representatives. The calls came from the same prefix of 901-357- with the last four numbers being different, such as 357-1130, 1371, 2609, 3596, 3159, 4927, 5046, 5795, 9200, and 9332. The 901-357 was previously used as the phone company's exchange number for the Frayser community in Memphis, Tn. This is also the area where I have lived. It is as if the callers think that us senior citizens will fall for and answer the calls because we recognize the prefix numbers.

Please and thank you for handling this potential scam.

• Aug 27, 2021

Victim Location 97206
Type of a scam Phishing

The phone call is a recording. That your account is being used buy someone. And you need to talk to someone in the fraud department. Press one to reach the department. When you press one it sends you to another recording saying that the mail box is full and everyone is on another call.

• Aug 26, 2021

Victim Location 28081
Type of a scam Online Purchase

I have been getting calls from these people saying that I ordered a iPhone 11 Pro Ann’s me do I was to accept it decline. They get on the phone and say that it’s Amazon and asking me to send money for the phone.

• Aug 25, 2021

Victim Location 93550
Type of a scam Online Purchase

Got a phone call from New York about an online purchase of more than 700 dollars. I haven't made any purchases in weeks and nothing on my Amazon Account. I hung up the phone right after.

• Aug 20, 2021

Victim Location 28025
Type of a scam Phishing

I received a voice mail from someone claiming to be with Amazon. They stated that I had made a purchase of $399.99 from Amazon Market Place using my Visa card and they were calling to verify I had made this purchase. They said if I had made this purchase then no further action was needed but if I had not then I should call Amazon Customer Service at 803-721-5718. In 16 years of doing business with Amazon they have never called me to question any order so that, along with the the phone number given to call did not sound correct I assumed this was a scam. I checked my Amazon account and saw no record of any purchase for that amount of money. I then called Amazon Customer Service using a number I know to be the actual number for them. I explained the situation and asked if there was an order for $399.99 that I could not see and was told no there was none. Their representative also stated that Amazon never calls a customer to question a purchase. They said they would look into it on their end. I have recieved scam calls before but this was the first time I got one from someone claiming to be Amazon.

• Aug 19, 2021

Victim Location 94930
Type of a scam Phishing

I was told someone charged a phone to my amazon account. That is n0t true

• Aug 18, 2021

This person ordered 2 computer from Amazon on my account his name I Roy Guerrero 113 Stonegate Cir Shelbbyville, TN 37160 USA I talk to somebody from from Amazon his name was Travis Woody. employee # AMZ977 exty 1002.

He was supposed to help me but he never call back

• Aug 17, 2021

Victim Location 15217
Type of a scam Online Purchase

Received email claiming someone used my Amazon account to make purchase. Was told in order to “block” them from using my info I had to buy and give them Amazon, Google or eBay gift cards.

• Aug 16, 2021

Victim Location 39208
Type of a scam Identity Theft

This number called me and it was a prerecorded message claiming to be from Amazon and saying that my Amazon account was used to purchase an iphone 10s in the amount of 799 dollars. It asked me to press one if I made this charge or to press 2 to speak with a representative. So far, I’ve only answered the call once but the number has tried calling me multiple times at random. SCAM ALERT! All the while my Amazon account is ain’t showing any purchases other than ones I’ve made. These ppl have nothing better to do!

• Aug 16, 2021

Victim Location 06226
Total money lost $300
Type of a scam Phishing

I was contacted by phone by someone that claiming to be with Amazon scam alert saying there was suspicious activity on my account and a purchase being made for over $1,000 if I did not make that purchase to press 2 once you press that button someone comes on immediately and start stalking you through a refund process and transfers you over to their so-called support manager who went by the name Jerry silva or silza gave enployee number EMZ6250 at that point they had you download an app so they could send a refund policy directly to you at that point they took over my computer they also offered a shield protection through Norton for my phone seeing how I use my phone for Amazon purchases as well they claimed my Amazon account was hacked by multiple people they stated that normally people above 60 were being targeted and it was unusual for it someone my age and that they would secure my account and refund my money at that point they got my bank account information when filling out the refund form they added an extra digit that I could not erase they said the money was already deposited into my account and they were trying to get it back and claimed I was trying to steal their money when I asked for them to call me back so I can verify with my bank the person became very nasty yelling at me accusing me ect. I asked to speak to a manager at that point a Jordan Belford got on the phone I started to explain the situation and they disconnected the phone call when I called back the number was no longer in service I believe not only did they get personal information and Bank information in order to steal my identity as well as my money my account linked up to my Amazon has now withdrawal over $300

• Aug 15, 2021

Victim Location 46805
Type of a scam Credit Cards

Several Callers in the last 3 months or so claiming to be from amazon.com to confirm a credit card purchase. Last Caller a few days ago said if the purchase appeared suspicious to call 501-394-1103 and give out credit card number for verification. I have not made any purchases from amazon.com in the last few years.

• Aug 13, 2021

Victim Location 55066
Type of a scam Phishing

I received a phone call from one of our customers stating that he and his wife have been contacted several times during the past couple weeks by a foreign voice stating there is a $1,499.00 charge from Amazon coming through and they are to call Amazon. The phone number that comes up on is plus458131938120. Our customer are **** ******** and wife. He has not given any information or called Amazon however he called the bank to verify if anything has gone through.

• Aug 11, 2021

Victim Location 37221
Type of a scam Online Purchase

There was an Amazon purchase of over $1000.00 for a Mac book Air computer to my Amazon account that I do not have. This was an automated recording and I just hung up. This was the second time I received this type of call. The first time I received this type of call was a couple of months ago but when I prompted to speak with someone and told them I did not have an account they hung up.

• Aug 11, 2021

Victim Location 15301
Type of a scam Online Purchase

Caller said I made a purchase o $1000.99 and it would be shipped to Memphis Tn. if I did not call this number to cancel.

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