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Amazon Imposter

Amazon Imposter Reports & Reviews – Page 12 (1463)

- Willmar, MN, USA

On 12/12/2023 while trying to install the Amazon Firetv stick onto my Samsung smart tv an error code popped up with a error code number with the message someone from tech support would call me. Within two minutes i received a call who immediately asked for my email address. He then asked for personal identifying information. He then said i needed to subscribe for Prime Video with a 3 year cost of like $390. I told him i was already an Amazon Prime member and this membership is paid annually. He then said he would email me an invoice for $129 . When i opened this invoice in my email it looked like an official Paypal invoice.

Thinking this caller was Amazon tech support i entered my credit card information and clicked on the link. Turns out my payment was processed by Paypal. The caller then allowed me to finish the install process for my new Amazon Firetv stick 4 K as he asked me what i was seeing on tv screen. After the install was completed he gave me his phone number and extension as (209) 201-0786. Extension 102 and said to call him if i needed further assistance. Later i learned from my emails that someone from India tried to log into my Amazon account

but it was denied by Amazon. Im working with Paypal

to dispute the charge on my credit card and also with my credit card company.

+1
- Roy, UT, USA

The website said it was Amazon Returns, but when the email came it showed from halfpricewholesaler.com. When the charge hit my credit union it said VISA - 11/11 BAKEREPLY HONGKONG HK 011500. When I reached out via email, they said me package had been delivered to my address in New Jersey. I live in **** Utah. They kept emailing me that it had been received. I notified my credit union, froze that account but not until they had already taken $50.42 out of my account. I filed a complaint with my credit union and am waiting for their reply.

+1
- Sunbury, PA, USA

amazon alert: you have charged a phone for $1098 at amazon! if not you contact customer support at  i called in contact with 8063706067 i would need to buy 5 gift cards for $500 each take a photo of back numbers they will reimburse me when i called phone number disconnected

+1
- Minneapolis, MN, USA

Received call (couldn't retrieve number) claiming to be Amazon. Told the consumer that he had a bill with Amazon over $1000.00 and to press 2 if not his bill. Consumer has no Amazon account; he hung up.

+1
- Chagrin Falls, OH, USA

I wanted to report three phone calls my wife received this morning on her cell phone pretending to be Amazon. One for $ 700 and over a $1000. Calls from the Netherlands. She did not place those orders. Phone number 316-472-485-63 for all calls. She did not all the number back.

+1
- Brooklyn, NY, USA

Subject: Urgent Complaint Regarding Order #1113-7918756-7561856 November 14,2023

Dear Amazon Customer Service,

I am writing to express my extreme dissatisfaction with the recent handling of my order #113-7918756-7561856, which was allegedly delivered on November 19,2023. Contrary to this information, the item was not received, leading me to believe it was falsely listed on your website.

Upon reporting the issue, I was dismayed by the resolution provided. The $299 refund did not include taxes and fees, and the absence of an apology was disheartening. Furthermore, the mere offer of a $5 inconvenience credit felt like a disrespect and insult, especially given the situation.

As a loyal customer who relies on Amazon’s reputation for reliability, this experience has been deeply upsetting. I had eagerly anticipated the arrival of the wheelchair for my elderly mother, only to discover it was, in fact, a fraudulent listing on your platform.

In light of these circumstances, I urge Amazon to reconsider its compensation approach. I believe a more appropriate resolution would be to offer a credit towards the purchase of a new wheelchair. This would help restore my faith in Amazon’s commitment to customer satisfaction and ensure that such incidents are addressed promptly and fairly.

I appreciate your immediate attention to this matter and hope for a swift and satisfactory resolution.

Sincerely,

[Patricia walker]

[email protected]

Intelligent Folding Electric Wheelchair for Adults, Lightweight Foldable Powered Wheelchair, Power Wheelchair, Portable Folding Carry Wheelchairs, Durable Wheelchair, 59.0 pounds

Sold by: pingdinghongtian

Return eligible through Jan 31, 2024

$299.99

Condition: New

+1
- Brunswick, OH, USA

I received an email that appears to be from Amazon. I wondered if it was a scam. I have not ordered from Amazon in a long time. It stated I have charges against me. Stopped my account. They want me to log in. They provided a link but I did not click on.

- Hudson Falls, NY, USA

They say they were Amazon and asked if we had placed an order and I said yes. They asked if anyone else used our account and I told them we only use it. They said just a moment and the call dropped. I can not put the number they called from…I deleted before thinking .

- Taylors Falls, MN, USA

Consumer received a call from +31647752558 claiming to be Amazon. They noted he had a charged for $1200.00 and wanted to verify that the consumer made the purchase. He pressed "1" to note it wasn't his purchase. A person came on line and mentioned a couple of banks and he selected his; the fraudster forwarded him to what they said was his bank so he could let them know of the fraudulent charge. Once speaking with his "bank" he determined it was probably NOT the bank and said so. The person he was talking began to get mad and argumentative; he said he was going to hang up and call the number he knew was the bank. He call them and they told him it was a fraud, he was sent to their Fraud Dept. and filed a complaint.

- Salt Lake City, UT, USA

Received a voicemail (didn’t answer call):

19708963890 Deposited a new message:

"This call is to authorize the payment of $1499 for the recent order of Apple Macbook Pro on your Amazon account. If you do not authorize this payment, please press one to speak to our customer support representative."

Click here: 14699825000 to listen to full voice message.

- Lafayette, OH, USA

Scammer recording said someone tried to purchase a chromebook on my Amazon account I hung up checked my account nothing was ordered they try to get you to disclose your bank information

- Kamas, UT, USA

The advertisement stated that a warehouse had stored merchandise (in this case, whiskey) in spaces that were no longer funded and had to be removed or sold, at a huge discount, of course. My order was for 4 different whiskey products, totaling $39.96. The order # 231116074006866 was noted on the Amazon invoice. Return email address noted was "WWW.swirlinn.com/orders/IL-uhEBsZOAGtUk8PJDR6A", dated 15 Nov 2023, 4:46 PM. An email receipt (#1420-5366) was then received from "SHINEEY INC" with a return email address of: "[email protected]". I will ask AMEX to cancel this purchase.

- Salem, OR, USA

Within the past 10 days, I have received about 10 packages delivered in Amazon bags or boxes. There are only two items, but they are being sent in duplicates: wigs, of which I've received about 6 (I don't have time to open all the packages now) and some type of cleaning brush thing, which are being sent to me in piles.

I contacted Amazon via chat last weekend and learned that they found a fake Amazon account with my name and address but someone else's phone number. On that account were the items I had reported so far. They sent me a link to a reporting form, but I have heard nothing else from them. I am concerned about continuing to receive more packages and having reviews posted with my name.

I will continue to try and reach Amazon by phone but wanted to document this for now.

- Mc Calla, AL, USA

Called about purchasing a 900 cell phone from Amazon. Asked was my last for of my phone number was 7957 I said yes and the phone call ended

- Boones Mill, VA, USA

got a recorded message saying with Amazon and I had just made a $1300 purchase.

- Glen Burnie, MD, USA

Posing as a Amazon representative when I needed help changing an address on an order that I cancelled because I check and they didn’t take the money from my account

+1
- College Park, MD, USA

????????, ???????? ?????????? ?????????? ???????????????????????? ?????? ?????????????? ?

Yahoo

/

Spam

???????????? ?????????????????????????? <[email protected]>

 Tue, Nov 7 at 11:35 AM

For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam.

**** ********* ,

Your Membership has expired!!!

Your Subscription for Prime expired on Tuesday, 7 November 2023

We tried to renew your subscription at the end of each billing cycle, but your

monthly payment has failed. We therefore had to cancel your subscription.

Obviously, we would love to see you again. If you wish to renew your subscription

click on the link below.

UPDATE MY PAYMENT DETAILS

Subscription ID : #AMAZN-us1:1033518891

Product: Prime

Expiration, [email protected]>

+1
- Newnan, GA, USA

I got a call from a person identifying himself as Oscar White from Amazon headquarters. He asked if he was speaking to ****** ****** and I answered yes. Then he asked how I was doing today and as I answered he hung up. I think he was just trying to get me to say yes so he could record it.

+1
- Hudson Falls, NY, USA

A code popped up on my smart tv. I followed the instructions and went to a website then to a phone number to call. I the downloaded 2 apps they said they needed. Not realizing they could see every thing I was doing on my phone. They tried to get money from Zell and Venmo and other sites. I was on the phone 3 hrs. Then they said I needed to get gift cards to help them block the hackers on my site.

They attempted to get $449.00 from Zell which was blocked by my bank. I bought 1,000. In gift cards.

+1
- San Benito, TX, USA

Call was made to verify an Amazon order, when I told them it was not my order they try to help me by transferring my call to a department and there they wanted my account number when I told them I didn’t trust them asking that they hang up. My phone doesn’t register the phone numbers don’t know why it’s a iPhone 13/14 and don’t know how to find them to report them.

+1
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