(830) 266-0097 Reports & Reviews

(830) 266-0097 Reports & Reviews (3)

- Richmond, TX, USA

Phone: (830) 266-0097
Website: none
Address: Houston, TX, USA
Country: United States
Type of a scam: Other

A certain Dennis Miller posted an invitation to interested people to have their airducts cleaned in our community FB page and needs 5 people so we could get the discounted price package. He pretended to be a homeowner in our community. Yesterday was when techs came out to do the cleaning but the 2 guys only brought in a regular rigid vacuum when in fact as promised they will use a negative pressure machine, only "cleaned" the attic vent and they "inspected" our AC unit as part of the package. Explained it to me and my husband that we have molds starting to grow and that for additional $$ he will take care of it. We declined the offer and told him just do what was promised in the package. They were already done after 30 mins and didn't even clean the other air ducts when the package said that it is unlimited air duct cleaning. Didn't inspect the dryer vent not until I asked him about it. After "inspection", he proceeded to clean it not even telling me what his observations were. He told me that it was clean , just a little dusty but didn't tell me that to clean it I have to pay extra. Long story short, the service was so poor, tech was unprofessional, obviously just wants to scam people. This certain Dennis Miller blocked a neighbor who commented on his post warning people about him and he blocked also the admin of our community page so they were not able to see his post. A certain Jeremy who introduced himself as the person working in the confirmation department with phone number 830-266-0097, I called him twice but didn't answer then few mins later he texted me and I proceeded to complain about their service and I haven't heard from him since. The tech who introduced his name as John, contact # 917-423-9733 (this # also registered under the name Danielle Amar) was the one who inspected my dryer and cleaned it without asking permission if I wanted for an extra pay. He was the one who facilitated the payment as well in his phone using the scanpay app. Their business name is called Cool Fresh air pros, the number attached to this payment app is +14154032985.

Useful

I used his services before and his crew did an amazing service. We were getting a lot of dust and misty odor from our vents and after the services it was all gone and we were feeling a lot more fresh air inside our house. I'm satisfied with his services and his crew was very nice and professional.

Useful

How is it possible they came to my house as well, But they did a good job

Useful

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