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Verizon Reports & Reviews (35)

- West New York, NJ, USA • Jun 09, 2026

I am reporting an impersonation scam targeting my mobile service provider. On June 9, 2026, I received a fraudulent email from '[email protected]' claiming that a payment on my account had been declined. The email directed me to click a link to resolve the issue.

Shortly after, I received a phone call from individuals impersonating company representatives. They pressured me to click the link provided in the email while on the phone with them. When I questioned their methods and requested to have a third party on the line for verification, the callers falsely claimed that 'three-way calling is prohibited,' which is a known tactic used by scammers to isolate victims. I did not click any links, did not provide any personal information, and ended the call. Please be aware that legitimate companies will not pressure you to click links during a live call or prohibit you from having a witness present.

- Hagerstown, MD, USA • Apr 16, 2026

Lisa asked if I had ordered an iPhone to be delivered to California to a Natalie Bert. Also, did I authorize to have my network changed. I hadn't done either of those things. She claimed to be with Verizon fraud and said she could remedy the situations. She proceeded to send me 2 authorization codes that I was to read back to her. I did. She gave me advice on how not to get scammed!! Ironic! She gave my zip code and asked me to verify the rest of my address, which I did. She did not ask for credit card or social security information. After the call, we went to Verizon immediately and they said it appeared to be a scam. Unfortunately, several hours later, my husband and my phones were inoperable as our network had been changed. Verizon resolved the situation but I am afraid we are still vulnerable. Today I received an unsolicited credit card in the mail with an 888-533-5576 customer service phone number and the web site Bilt.com. I am not going to activate this as I fear this too is a phishing expedition!

- Chesapeake, VA, USA • Jan 05, 2026

This company, Verizon, has repeatedly called me 6-8 times per week. They tell me that i need to finalize my $65,000 loan. I have never applied to a loan. They want me to contact them at 866-959-0957. I have blocked numberous numbers from this company and reported them as a scam to verizon.

- Chicago, IL, USA

Received a text from 9534 that stated: |MyVer|zon|

We found that your previous bill failed,

For that your service activity has been stopped.

You are advised to update your service here.

caae-eg.com/?1&bH7H-renewallUsero33N7Zfcki00

If you don't make repairs, all services currently running will be deactivated

- Chicago, IL, USA

RECEIVED THE FOLLOWING SCAM TEXT FROM 9534: |MyVer|zon|

We found that your previous bill failed,

For that your service activity has been stopped.

You are advised to update your service here.

caae-eg.com/?1&bH7H-renewallUsero33N7Zfcki00

If you don't make repairs, all services currently running will be deactivated

I recieved a text message stating that because I was a Loyality customer to Verizon they had paid my bill and If I paid shipping of 7.95 I would receive a genz watch. Now I called to verify if this was true and she said yes. So the watch was delivered and it was a horrible product and I received my credit card statement and it showed a purchase of 99.94 with this number 8556771739, so I called them and told them I wasn't to be charged for this watch and she said that it was only a trial and I have to pay for it, I told her that is not what I was told and that she scammed me at that point she hung up on me. I then contacted Verizon and they had no record of this and I surely got scammed. Also contacted my credit card company to dispute the charge. They mentioned they were a 3rd party in flordia for Verizon.

I do not have the text message because I have been with Verizon for 30 years, When I received the watch I figured the deal was complete.

The scammer texted me (a verizon customer) saying that because we payed our November bill (for verizon) I won airpods but I had to answer questions.

- Easton, IL, USA

I received a recorded phone call from verizon that said my phone is going to be turned off - the recording asked for my SS. I hung up the phone and tried to call the number back and it was busy.

- Saint Paul, MN, USA

Verizon: Dear Customer, your devotion benefit is available for retrieval htba4j.com/w0m0mgoQCB/Peters

did not click on the hyperlink but did delete message

Picked up because ID said Verizon. They said they had a lot of great deals for me for just $1, including a $100 gift card or a blanket. They asked for my debit card#. I didn't give it to them.

- Abilene, TX, USA

Called and said someone was trying to buy a phone for several hundred dollars on my account.

- Grapevine, TX, USA

Confirmed with Verizon this was a fraudulent message and attempt to steal information: Here is content of text:

MSG:: We have accepted your request. If you did not make this request for an ADDITIONAL LINE please call VZ Customer Support at 1-855-955-0926.

- Saint Louis, MO, USA

I got a robo call supposedly from Verizon. The message asked for the last 4 numbers of my social. I gave the last four numbers, but no one was available. When I tried to call back later, the call wouldn't go through.

Caller claimed to be from Verizon. They were asking the consumer if they ordered a new phone. Consumer called Verizon to check this out. Verizon told the consumer that the Verizon number had been spoofed.

They said my account was suspended for verification to reactivate your account press 1 to speak to a representative press2 which I didn’t, I called Verizon and ask them about it and they said it was a scam. The telephone numbers were very similar Verizon Wireless is 800-922-0204 and the scammers is 800-922-0206

Was informed Verizon account was suspended due to verification of identity. Asked for the last four numbers of account holder social.

- Austin, TX, USA

Hi, On Nov 20, 2018 at 4:13 PM CST I got a call from 8882946804, they guy claimed he is Verizon cs and he told me that the communication tower will be stop function today evening and Verizon will pay customer like me $25 for each line in my plan. Then he said to confirm the pay back I need to confirm my info and he started ask what is your zip code? I said I will call Verizon myself to see what in going on. He tried again and said we don't have time and I need to speed up otherwise I will not be included. I refuse to give him my info and he hang on. I called Verizon immediately and they said all of these is false.

Thanks

- Cincinnati, OH, USA

Recorded call said my Verizon account was suspended. I chose the "talk to a representative" option to tell them off. Instead of a person, I got another recording saying "For security reasons, please enter your identification PIN." That's when I hung up.

- Shreveport, LA, USA

Iphone X. Convince some one in need of making some quick money to sign several contracts with promise to pay the remaining balance and never do. Leaving the victim stuck with a 2000 bill. If any one comes about offering $100 to go and purchase on your credit a iPhone x or any phone. Report them to the authorities right away! They are scammers. I didn't realize i was being scammed until the third man involved came into best buy too wanting a 3rd phone off my credit lucky for me the computers were slow at processing causing the third man to be frustrated enough to leave it be. it's only $2000 that I can easily pay off quickly. But buyer be ware!!!

- Barberton, OH, USA

I recieved a phone call on 5/30/2018 to my cell phone. the caller id said my name and my cell phone number was calling myself. I answered and heard an automated message pretending to be my cell phone provider it asked for my passcode and said if i didnt provide it my account would be suspended. i hung up and contacted my wireless carrier. On 6/1/2018 I started recieving calls from an angry man claiming my phone number made repeated calls to him over the course of two days. I had to change my number

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