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Reporter_vzUrnb
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• Apr 20, 2026
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Type of a scam:Credit Cards
Unauthorized charges and hidden subscription cancellation
The service use.ai appears to mislead users by presenting itself in a way that is associated with ChatGPT or official AI providers. I signed up for a free trial, but the subscription terms and auto-renewal were not clearly disclosed. The cancellation option is not available in the main account interface and is intentionally hidden in the help section. I was charged without clear and informed consent. This is a deceptive subscription practice. I request a full refund and cancellation of any future charges.
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Reporter_po0kfL
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- New Bern, NC, USA• Mar 16, 2026
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Phone:(000) 000-0000
Website: use.ai
Address:1034 E Brandon Blvd Suite 305, Brandon, FL 33511, USA
Paid for an AI subscription but got no receipt or login
I purchased an online AI service from use.ai and paid the $100 annual subscription fee. When I attempted to contact the company because I was not provided with a receipt or login credentials, I received the same canned chatbot response repeatedly. Also, there is no additional information anywhere to contact them.
The website offered a $1 weekly trial of using the website for ai (picture generation, etc). Then I was automatically switched to a monthly trial. Even though I canceled the new "subscription" it was already charged. There is no phone number to contact on the website and all of the online info lays out that fine print had the information. It was buried and concealed in terms of use. This is a filthy scam business and people should be warned.
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Unauthorized charges and hidden subscription cancellation
Paid for an AI subscription but got no receipt or login
they are using a variety of emails: [email protected]; [email protected], [email protected]