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Unauthorized Subscription from Online Retailer

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Unauthorized Subscription from Online Retailer Reports & Reviews (1)

- La Honda, CA, USA • Dec 01, 2023
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Ordered LED decorations. At checkout, chose shipping for $9.99 instead of "free shipping with the purchase of a subscription to the Serenity Club" free for the first month then $19.99/mo. thereafter. Seemingly it went through fine without the subscription. When I received the email confirmation from [email protected], it shows that not only did they sign me up for the recurring club subscription charge, but also they charged me the $19.99. There's been no direct contact and they do not reply to email.

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