Unauthorized Subscription from Online Retailer Reports & Reviews

Unauthorized Subscription from Online Retailer Reports & Reviews (3)

Type of a scam: Retail Business

Trying to collect an overdue account - per their reason for calling me.

They were calling from 303 263 3801. There is no such Account. This number is found in a Google search as a Fraud number.
The caller, a female with a little accent, called and said my account was over due and I owed $249.95 for this deliquent account. I was told I had been sent at least one email stating that I was delinquent. I searched my Gmamil account and could not find the company name as given to me - Firmx. My email search went back to 2023 with no emails found with that word in them.
I do not recall ordering anything from this company. I repeatedly asked them to send me a new email with the amount owed and the company information. I was told they could not send a new email because this account was delinquent. That made no sense. I searched Google and found Firmx as a ladies cosmetic by Peter Thomas Roth, to remove wrinkles under the eyes.

Useful

- Haverhill, MA, USA

Phone: (888) 331-1589
Website: keto.com
Country: United States
Total money lost: $7
Type of a scam: Online Purchase

Said couldn't cancel subscription I know nothing about for items I never ordered or received unless I paid 149.97. Then said they could give a discounted price of 90.00 and would then cancel and close account. Website they provide gives no information they called from two different numbers wouldn't provide me with a call back number to collections department. Phone numbers were 1-888-331-1589 Trisha Brown and 1-978-703-6428 Kelly but number came up Ryan Zannini on caller id. I again asked for account to be closed and she refused.

Useful

- La Honda, CA, USA

Phone: (307) 439-4273
Website: serenitytrees.co
Address: 5830 E 2nd St., Allendale, WY 82609, USA
Email: [email protected]
Country: United States
Type of a scam: Online Purchase

Ordered LED decorations. At checkout, chose shipping for $9.99 instead of "free shipping with the purchase of a subscription to the Serenity Club" free for the first month then $19.99/mo. thereafter. Seemingly it went through fine without the subscription. When I received the email confirmation from [email protected], it shows that not only did they sign me up for the recurring club subscription charge, but also they charged me the $19.99. There's been no direct contact and they do not reply to email.

Useful

Unauthorized Subscription from Online Retailer Contacts

If you know any contact information for Unauthorized Subscription from Online Retailer, help other victims by adding it!

New reports

Buypurrify.com

It has been taking funds from credit card 2 times May 7 2026 for $41.79 June 4 2026 for $42.51 Jun 15, 2026

OliviaDeals

I thought I was ordering a bible for 4.95 they sent me a online bible for 28.95 Jun 15, 2026

Apollo System App

Make money answering ai questions Jun 15, 2026

Ometisbottaso.com

Texted job offer and asked to create a profile and upload some information. Jun 15, 2026

AmazSurpriseBox

I received a tiny box with a wireless buds that cost 19.99 I paid 38.00 total with shipping thinking that I was going to receive a bigger box just a... Jun 15, 2026

Unauthorized Subscription from Online Retailer