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Travel/Vacation/Timeshare - Granite State Collection

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Travel/Vacation/Timeshare - Granite State Collection Reports & Reviews (1)

- Crawfordville, FL, USA • Sep 01, 2025

I found the property on Air bnb and it stated that I needed to contact Granite State Collection directly for booking during the holidays. A family member recently noticed that our dates were not showing as booked online. When I wrote to inquire (there is no phone number), I received this email:

As we no longer represent the credit card processor that you used for payment of this booking, please dispute the charge made for the reservation with your credit card company as "merchant unable to fulfill service" or similar dispute reason.

Your credit card issuer should provide you with a full credit and refund and then handle the refund directly with us after you are fully reimbursed.

If your issuer does not provide this initial subrogation full refund, please reach back out to us with documentation of the credit card company declination of the dispute so we may connect you with our Specialty Services Team for additional refund solutions.

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