Top Gold Max Push Reports & Reviews

Top Gold Max Push Reports & Reviews (1)

Victim Location 03104
Total money lost $200.72
Type of a scam Online Purchase

I purchases what I believed to be a "30-day" free trial of Top Organic Garcinia and Top Organic Detox (one for $5.95 and one for $4.95) to be returned for full refund and/or order stopped within 30days of use. When I went to pay my Discover bill online, I checked to see what had been charged recently because it was significantly higher than I expected it to be, and I noticed these extra charges from this same company for those same amounts on 8/24 plus additional amounts on the same date of $88.97 & $89.95. Not initially even recalling what the charges were for I immediately called Discover Card Services and they told me they would put in a dispute for them. I then went through my emails trying to recall anything I could the would reflect the charges until I came up with the initial charge. That's when I came across my initial order placed on 8/8/18. When I tried reaching them by phone with the phone # on my order conf. on 9/4 to cancel the order, I received a recording that the number was no longer in service. So I sent the following email and received the following their response:

From: Support [mailto:[email protected]]

Sent: Thursday, September 06, 2018 7:09 PM

To: P

Subject: Re: Top Organic Garcinia Order # 25436 and Detox Order # 25437 Dated 8/8/18

Hello P,

You ordered a 14 day trial of the Top Organic Garcinia and Detox. Your trial started on the day you submitted the order on 08/08/18 (14+4 days for S&H the total of 18days) and expired on 08/25/18. Since you did not call to cancel you were charged for the products that you have in your possession.

We understand that you may have forgotten to call in time so please give us a call at 1-800-853-2956 so we can assist you with those charges. I went ahead and cancelled your account in the meantime.

Thank You,

Customer Support

On 9/6/2018 6:51 PM, wrote:

Good Afternoon,

I tried calling you today at the phone number listed on your order Confirmation Sheet, 888-236-0462 but got a recording that the number was disconnected.

So I am emailing you to let you know I am instructing you to STOP, CANCEL, DISCONTINUE SENDING ME ANYMORE OF YOUR GARCINIA OR DETOX THAT I ORDERTERED ON 8/8/18 ON A TRIAL BASIS AND HAD 30 DAYS TO DISCONTINUE!

I am also advising you that I have placed a dispute with my Discover Card for the 8/24/18 charges placed by Top Gold Detox Tampa and Top Gold Max Push Tampa for $88.97 & $89.95 in addition to the $4.95 and $5.95 that were not authorized by me! If I should receive anymore products from you that I have NOT ordered, they SHALL be MARKED "RETURNED TO SENDER-NOT ORDERED"!

I would appreciate a response from you indicating your receipt and that you will credit my charge card so that they will not have to pursue the dispute.

If so, I thank you for your advanced cooperation.

Sincerely,

P

So after receiving their response I immediately called them to inform them that the 14 + 4 days was NOT how they led me to believe was the time frame I had to call to cancel my order. They INDEED CLEARLY said I had 39 DAYS to cancel my order. In fact they played with their words enough to confuse ANYONE, let alone a business person because I would NEVER pay over $100.00/bottle for anything like that! Yet Mark's reply to that was only that he was sorry I misunderstood and that he could only refund me $100.00. I'm sure I am NOT the only person scammed and I just want it put out there for anyone else. Thank you.

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