SCAMTom's Garage Door Reports & Reviews (2)
Tom's Garage Door Contacts
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Install, break, try to charge for something else
Scammer's address Belvidere Ave., North Plainfield, NJ 07062, USA
Country United States
Type of a scam Home Improvement
After two hours work was finished. Next morning I found that the cables were off the pulleys, a door wasn't coming down to the ground. I called 1-888-732-0676 (Same Day Garage Door Repair Company that still is guaranteed by Google) asking for remediation. On October 30th, Eden, came back and after 4 hours of attempts to fix the issue(from 7-11pm) garage doors were in worse shape than before. He called his supervisor Tom.
Tom and I met on November 1st. I asked again for the itemized receipt and Cost Repair Spreadsheet.
Tom over the phone promised that he would bring the receipt when he see me. He didn't. Then, I asked him via text message (ph#908-251-8750) to provide me with a receipt. The answer was that he already sent it (that is not true), but he will resend it(didn't happen). I called and he told me not to call him anymore.
My check was deposited on October 28th at Bank of America via cell phone.
Summary:
-Tom's Garage Door has not provided me with a receipt as I asked. I have a strong conviction that this business has been defrauding the IRS asking for cash payments and refusing to provide customers with a receipt;
-Employee of Tom's, Eden, together with Tom have been misleading the customers, overcharging them and taking no responsibilities for wrong doing;
-There is more evidence of their operation tactics at Yelp ( I will add mine soon):
https://www.yelp.com/biz/toms-garage-door-plainfield-4
-beside operating independently they use the telecom company Same Day Garage Door Repair (888)732-0676 to send them the repair requests.
Please, look into this company's dealings and stop them defrauding the citizens of the State of New Jersey.
Thank you.