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Ticketmaster Imposter Scam

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Ticketmaster Imposter Scam Reports & Reviews (2)

- Fort Collins, CO, USA • Mar 08, 2025

There is full blown fraud happening with Ticketsmarter event sales. They promote tickets to events on Facebook and use Ticketmaster as the attracting link and then when you click the date and time, it directs you to their site, you fraudulently are led to purchase tickets, and they wait until the day of the show and tell you the seller does not have them and they force you into seats with obstructed views or refuse to offer seats in general and do not deliver the original product. They have left hundreds of people in the lurch without tickets, some who spend thousands of dollars to travel out of town. I spent $2,000 to travel to Denver; Colorado and they never sent the tickets that were purchased and forced us to accept obstructed view tickets when we requested a refund. This is a full bait and switch operation. I see hundreds of complaints adding up online detailing identical situations and I would like to report this to get them stopped. Can someone please reply to let me know if any action is taken? [email protected], 307-287-7081

- Monroe, NY, USA

I called the number I found in the Internet after googling Ticketmaster customer service.... I was asked what my order # was for my event and how much was paid...after I told him he said that because of my inconveniences, they would reimburse me$90.00 of my purchase but they would have to cancel my order first amd then I would buy a gift card for the initial purchase price( because he said they couldn't take bank information over the phone) then they would creat a new order with the discounted price...I agreed and purchased the gift card for ,$390.00...they took my card info amd placed me on hold for a little bit....he came back on the phone and told me that the cancellation was successful and now I would have to purchase another gift card And send them an additional 240.00 (,in order to validate the bank I would be using) right there all RED FLAGS went up ...I refused to give them anymore money and they said I would lose my $390.00 if I didn't complete the second payment...I hung up with them and called the actual Ticketmaster where they confirmed that they weren't affiliated with Solutions ticket ..then when I google the company name nothing show up anymore but when I google the phone number the company name shows up

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