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Telehealth Program Provider

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Telehealth Program Provider Reports & Reviews (1)

- Shenandoah, IA, USA • Feb 24, 2026

i signed up for a prescription of compounded Tirzepatide. Filled out the information gave my credit card number. Then the next day I attempted to cancel the account and prescription. They were supposed to have me speak with an online Doctor prior to the prescription being processed. So, I knew I had time before they billed me. Two weeks passed after I contacted them to cancel and they confirmed my cancelation. They billed me and sent the meds. Finally got in touch with a human and they said I would be refunded. they only refunded $374.91 of the original $1169.82. They stated that was the cost of the remaining 3 months of meds they did not ship.

I thought it was cancelled, they said it was cancelled then they bill me and send meds without talking to a doctor.

I have filed a complaint with the FDA as well for sending prescription drugs in the mail without a doctor's consultation.

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