Tech Support Scam Reports & Reviews – Page 16 (381)
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claimed to provide a technical support for a fee of $598 last October 2023. Now six months later they call saying if I don't contact them they are going to automatically renew my service for $9000. I call them and say I want to cancel but the catch is I need to pay $1600 in order to cancel services. They guy says not a cancel fee but for services I used the last six months. Then pressuring me to hurry and write a check and mail as soon as possible. He threatens to charge me $9000 if I don't hurry and mail the check. Then says their going to call me and make sure I answer the phone. Sounds like I'm a hostage.
I checked my cc right away and there was a pending charge of $1 to BAZONEFR.COM. I did not receive a confirmation email with instructions of canceling. AUGH! I was scammed!!! I closed Expedia and reopened it and the invitation did not pop up again. My CC company can't block the charge because I technically authorized it. Supposedly, I can call the BAZONEFR.COM helpline from 9am-9pm. Let's see.
Then he turned on my wife's PC camera and took my picture without asking for permission. He said it was insurance in case we didn't immediately pay the $529.00 with a credit or debit card. Well, we said we weren't giving him those numbers. Then he said we could send him a personal check immediately to this address: WEBMICRO LLC, PO BOX 734205, ATLANTA, GA 31139. He also said if I failed to send the check right **** he would remove the software the WEBMICRO LLC tech installed (SONICWARE 3600) and the software he installed (Quickhelp24-7).
When I took the check to the US Post Office in ********, PA to send it Priority OverNite, as he directed, the Postmaster told me there was no such PO Box number and that it was a known SCAM. He said it was a scam to get me to send another check to cover the first check that got lost.
With that in mind, I immediately had the software previously installed, the Sonicware 3600 and the Quickhelp24-7 software, removed from the PC, on 01/18/24.
The veery next day, we started receiving phone calls from the BILLING TEAM asking if I had sent the check? They also said they had discovered another problem that should be fixed right **** and that it would probably be an additional cost. But, when I said NO and told them I knew it was all a scam they warned me they would take out all the fixes they had installed if I failed to pay. Which I haven't done!
I also tried to cancel my supposed contract, real or fictitious, by sending an email, as directed by Webmicro's guidelines, to [email protected] but received a "unable to deliver message" report with a reason of "Relay access denied". The contact phone number also did not work!
I would have lost $529.00 initially and probably more later if the Postmaster hadn't warned me that it was a scam. I think everyone reading this needs to be careful about clicking on web pages appearing to be Microsoft Support because scammers get into your PC just moments after answering their phone.
We apologize for the inconvenience, but we are here to inform you that you have been charged $ 292.40 for your GS-Tech 24 subscription, which is scheduled to be automatically renewed today.
Order overview:
A/C Type: Personal PC
Item Name : GS-Tech 24
User : O2-PC
period : 24 months
Product key : GS24yrRegMUT4
Grand Total : $ 292.40
Mode of payment: Online
Did not order this. Checked ScamPulse.com and saw phone number listed in email was a scam.