Received defective unit and lost $2000 after no refund
I received the product in the mail. When it was installed (while still under warranty) it never turned on. I was fine getting a new unit but they were incredibly slow to respond to my emails. Then when I asked for a refund, they shut down completely. I've emailed them 10+ times in the last few weeks with no response. Now I'm out $2000 and have to have the whole system paid to be replaced.
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Received defective unit and lost $2000 after no refund