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Roli.com

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Roli.com Reports & Reviews (1)

- Conway, AR, USA • Apr 09, 2026

I placed this order on December 15, 2025, as a Christmas gift for my granddaughter. As of today, April 9, 2026 — nearly four months later — the ROLI order tracking system on their website https://roli.com/us still shows the status as "Your order is waiting to be processed." The order has never advanced beyond that initial status. The product has never shipped, and I have received no notification, no explanation, and no refund.

I have repeatedly checked the company's order tracking page and the status remains unchanged from the moment of purchase. ROLI has taken $310.99 from my American Express account and provided nothing in return — not the product, not communication, and not a refund.

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