Sign in  

Rockhatter.com

Sharing is caring! Are you having problems with Rockhatter.com? Use ScamPulse to file a complaint.

Rockhatter.com Reports & Reviews (10)

- Lake Wales, FL, USA • Apr 13, 2026
Report

RockHatter is advertising on MSN internet and claiming the hats are handmade in Mexico. When I received the hat it was obvious it was a scam. The return address on the package was from an Andy Chen with the address of 60-28 Myrtle Ave, Ridgewood, NY 11385. The hat arrived in a plastic postal bag and smashed flat.

Useful
Reply
- Ojai, CA, USA • Mar 04, 2026
Report

Scam site from Rockhatter.com. I never received my goods. Others received very low quality goods while expecting quality goods as shown on their website. Avoid this site and company.

Useful
Reply
- Manitowoc, WI, USA • Feb 18, 2026
Report

I ordered a cowboy hat from Rock Hatter (RockHatter.com), $70.08. After weeks of waiting, it came to me. However, it's not at all what I ordered.

I filed a complaint with them (Rock Hatter and the BBB). I want the correct hat, or my money back. They have a return

policy, good luck there. What more can I do?

Thanks - Dan Gallagher, 954-274-6450, [email protected]

Useful
Reply
- Charlotte, NC, USA • Jan 25, 2026
Report

The product they advertise is not the product you receive. It does not come in the packaging that is advertised on the website. You do not receive the item that you ordered. It is a low quality. The advertisement is totally false.

Useful
Reply
• Dec 15, 2025
Report

Took my 40.00$

Useful
Reply
- Los Angeles, CA, USA • Oct 28, 2025
Report

I ordered 2 different hats. After a long delay I received 2 of the same hat that were completely crushed. The hats they shipped were nothing similar to what I ordered. Every attempt to contact the company had gone nowhere. Rockhatter.com is a total scam

Useful
Reply
- Madison, WI, USA • Oct 21, 2025
Report

Listed custom hats on TikTok. Purchased four for $210.00. Items arrived in plastic bags, instead of hat boxes, several weeks later. The item received were nothing like the items I ordered. I received one black hat and three identical beige hats. When I complained, the support person, Britney stated they gave me “upgraded” items. I was not happy and asked for my money back and a return label. Britney offered me 40% of my funds and said I can keep the products. I said no way! You made the mistake, I’m not paying for it. On the website it notes free returns it the fault was their own. If that was enough- after checking my credit card statement, they over charged me for the products by $30 and didn’t inform me! This company is a scam!

Useful
Reply
- San Marcos, TX, USA
Report

I ordered a hat from Rockhatter & when shipping info/tracking number was provided I discovered it was shipping from China! Their website portrays themselves as a USA company. After over a month of waiting the hat never arrived. Tracking shows it made it to Chicago but never left that depot. I contacted Rockhatter & they said give it a few more days, which I did. Checked tracking number 4 days later & still no update. That was 10/1/24. I contacted Rockhatter requesting a refund & they said that they can not refund my money! I responded demeaning a refund for an undelivered product & they never responded. Another email to them again demanding a refund, no response. I am now out almost $70. They will take your money, won't deliver product, and cut off communication.

Update 11/2/24: I finally received the hat. It is a cheap, poor quality hat AND it is waaay too big. Their sizing chart is inaccurate, the hat is at least 1" lager than my head (I know my hat size plus I measured 2x to be sure). I requested a refund & I will return the hat. They offered 40% refund, I keep the hat. I CAN NOT WEAR this ridiculously large hat, it falls below my ears. I emailed stating I want a full refund & if they want the hat back to send me a return shipping label. No response.

Useful
Reply
- Tucson, AZ, USA
Report

Products purchased are not the same as products advertised. Product photos in companies online catalog are in actuality a very cheap imitation and not even comparable to what is advertised.

Useful
Reply
- Tucson, AZ, USA
Report

This company advertises photos of hats that are actually not at all even close to the ones photographed and are thus a very cheap imitation. When I tried to get a refund, I had to contact (I’m trying to insert this at the end of this but this is the email address for their support person: [email protected]) them through a support website and their response was that they do not refund. They offered me 30% of what I paid and when I demanded 100% they then offered 50% of what I paid. At that point I read reviews about the company and about what a sham the company and their products were so I figured I’d better take the 50% of what I paid before they were shut down or closed up shop. I think this is their intent all along, to make money by keeping partial payment instead of returning 100%. They also said to keep the hat. The hat is nothing like the one in there online catalog. It’s not the same color, or details or quality, nothing like what is photographed. This company is bogus and they are being dishonest in their sales tactics.

Here is their information that I know:

Consignee: Huang Zhi Heng

Street address: Qingxi Town, Dongguan City, on the 4th floor of the developed building

Zipcode: 523660

City: Dongguan

State: Guangdong

Country: China

Useful
Reply
Check fields!

Report Rockhatter.com


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Rockhatter.com Contacts

If you know any contact information for Rockhatter.com, help other victims by adding it!

Add new contacts

Recently updated reports

Unknown
Caller is from Ghana +233 537881611 [email protected] 23 h ago
Harperwells-boston.com
It is most likely that Nike is instead removing or loosening her sandal as opposed to adjusting or putting it on. This use of imagery is thought to be used to demonstrate the Jul 22, 2026
Iron View Financial
The west frieze has a good amount of the original sculpting preserved. Similar to the east frieze it is most likely telling the story of a battle, or... Jul 22, 2026
World Processing Partners
On July 21, 2026, I received a voicemail from 833-636-0004 regarding an alleged debt. During the voicemail, the caller threatened to contact my... Jul 21, 2026
altamoroshop.com
I placed my order on **April 15** after seeing this company advertised on Instagram and purchased it through Shop.app. It has now been **over 100... Jul 21, 2026

New reports

Auto Cover Kit / Hong Kong.POS WD Ant*tianxinsoft
Originally thought I was dealing with a company in Texas called Auto Cover Kit but when the debit was completed it showed it was a company in Hong... Jul 22, 2026
Pureburg Filters
On 7/21/26, I placed an order via merchant Pureburg Filters. While the website appeared legitimate, the checkout name on my bank statement showed ‘NO... Jul 22, 2026
A and R Collection Services
A and R collection services contacted me stating I owed $500 from 2013 but could pay it off today for $3,500. They threatened me that my credit score... Jul 22, 2026
540-707-5538 Harassing Calls
June 18 from 540-707-5538 and June 24 from 434-373-8174 and July 15 from 571-376-6954 and July 22 from 757-379-6765 -- always the same recording... Jul 22, 2026
Thedaybreak.com
They are selling at home sleep tests and devices via telehealth. Everything about this once I got the test is a scam. There is no real doctors associated. Jul 22, 2026

Most Read Reports

Dawsons Group of Companies
I received an email from Christian Mickkelsen ([email protected].) on May 27, 2026. I was invited to a Zoom chat with Metedith Eright... 6 Reports
Mike Roberts (RealEstate)
This individual is harassing. He has sent offers to buy my property for CASH numerous times this year. I sent him a letter at the first address he... 1 Reports
888-843-1510 Debt Collection Scam
Click to read full story 8 Reports
AAPP
I hit the QR code three times and called five times, then my son told me to Google it, which told me it was a scam and not to call or scan it, but I... 18 Reports
1(888) 652-6277
Contacted scammer and said we did not want this coverage (not aware this was a scam). Told us we would be paying $5,000/00 per year for car needs if... 1 Reports
ScamPulse.com
R
R Way - roomi