Resort Fee Department of National Consumer Communications Reports & Reviews

Resort Fee Department of National Consumer Communications Reports & Reviews (9)

• Jul 31, 2023

Type of a scam Travel/Vacation/Timeshare

Keeps hanging up on me when asked to speak to manager

Called me this morning asking about my timeshare. Claiming to have gotten my number (that’s in my wife’s name) from a public timeshare list. I don’t have a timeshare. I ask for manager and she hangs up. I call them back 4 times. Second time I got “Ace” and when I asked for the legal dept he took my head off saying something about “I don’t give you permission to record this call”… mind you I hadn’t even said anything about recording anything. I called them one last time and all in all got yelled at and hung up on again. I’ll give them a couple hours and call back.

Useful

Same number called me to set up a time to speak with Mr Lee.

It is a big scam. I had another one called Vacation Property Excellence! Beware of them as well. Big scam. Not who they say they are. They aren't even in the US. Something needs to be done about this it is getting worse.

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they keep calling me for months ! I took an appointment with Mr. Lee (775-451-9200) at 7h00pm on May 14, when they called I told them that I has an emergency with my kid and couldn't take the call. They called me again this morning and put me online with Creg .. it seamed that they was 5 or 6 other person online ... I found this site while I was online and listening and I hangup. Is it really a scam ?

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During the call, I asked for clarification of name of CSR, who was contacting me (Resort Fee Dept), what company the "Resort Fee Dept" was affiliated with. I requeste to talk to a supervisor (no supv available, in a meeting), asked for a manager (no manager available, in a meeting), asked for a representative of next higher level of management (no one available & didn't know who that person was &/or was in a meeting). I requested the CSR to contact a Supv, Manager or ANYONE in management provide my phone, name and to contact me when not in a meeting. CSR conveyed he/she would pass on my contact info and request to contact me.
I also requested the source whereby they were able to contact me. The response was..."a list". I requested the "source" of the list, CSR didn't know the source.
In addition, the background noise was loud, distracting and made it nearly impossible to understand the CSR

Useful

Just happened to me this morning also. No plans to have any further contact. Again, left contact name of Mr. Lee (775-451-9200). Were rude and just continued to talk. Had to hang up to stop being bothered.

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Nous recevons plusieurs fois par jour depuis deux semaines la même personne pour un rendez-vous avec un Monsieur Lee, nous les avons informés que nous ne voulions rien savoir et que s’il continuait nous préviendrons la police, il nous a répliqué et je cite : je vous rappellerai tous les jours... » nous lui avons encore une fois raccroché la ligne...

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Victim Location 78660
Type of a scam Phishing

I have not given them anything but a time to call me back 6/8/18 at 1400 regarding lowering of my time share resort fees and selling of time

share. I asked for the name of their business and could not find it on the internet also the call was ended abruptly after I received the name

I have no further way to investigate. They gave me the name of the contact for Friday as Mr. Lee 888-772-0122.

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Domain Name: TSGETOUT.COM
Registry Domain ID: 1952698880_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Updated Date: 2019-08-13T13:09:34Z
Creation Date: 2015-08-12T21:58:57Z
Registrar Registration Expiration Date: 2021-08-12T21:58:57Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: [email protected]
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14455 N. Hayden Road
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: US
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: [email protected]
Registry Admin ID: Not Available From Registry
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14455 N. Hayden Road
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: US
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: [email protected]
Registry Tech ID: Not Available From Registry
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14455 N. Hayden Road
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: US
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: TSGETOUT.COM@domainsby

Useful

I received the same call last night (03-26-20) and I was set up for a call back from Mr. Lee the next morning.

I too could not find any information about them on the internet so I will not be answering the phone.

So far everyone I've talked to has been Asian.

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Resort Fee Department of National Consumer Communications Contacts

Phone:

+1 (888) 924-6777

+1 (303) 656-2003

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Resort Fee Department of National Consumer Communications