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Redlineskin.com

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Redlineskin.com Reports & Reviews (1)

- Englewood, FL, USA • Jul 02, 2026
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We ordered a sauna and paid for it on April 9, using our HSA funds as this is for a medical purpose. The sauna was to ship in May. We received no communication after. We sent an email on June 1 asking where our sauna was and received a response that it would be shipped on June 24. We received no further communication. We called and spoke to someone in the company on Friday, June 26 and asked for a full refund. They said they would process it and get back to us by the end of the day. They did not. On June 28, we asked for a status update and also told them we requested a refund. On June 29, they responded and said the sauna had been handed over to the carrier and they could not give us any other updates. We emailed back and asked for proof of shipment as now we are not believing anything they say. We have not received any further communication but have sent them three additional emails asking for updates. We are getting nowhere.

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