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Recurring subscription scam

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Recurring subscription scam Reports & Reviews (3)

- Schuylkill Haven, PA, USA • Oct 30, 2023

Scammer charged credit card 33.00. Month since 1/10/23. Unable to find legitimate business location. Address given not found. No description of what this business is found online

• Aug 21, 2023

I signed up for the one-time cleaning at the discounted rate. The website hires a local cleaner to come and clean, however, a series of events led to the cleaner not showing the first time and then coming late the next day. He did an alright job but the process was disappointing, so I canceled further appointments the website made for me. There was a confusing bi-weekly system to sign up for and I just went in and attempted to cancel everything. Had receipts for all of the cancelations. This was a few months ago. Today I found a charge for $52.95 because somehow, I was signed up for a membership for a cleaning every few weeks. Turns out they have charged me $52.92 3 times since then, for a total of $158.85. Their website offers no phone number and only one method to submit a ticket with a 24-hour response time. They responded with the following. I canceled my card so they could not charge me any more money. they are trying to charge me more for my original cleaning 4-months ago. None of this was in email so I had no way of knowing unless I watched my transactions. because there were no receipts via email or text.

• Jul 20, 2023

I don't remember ordering anything as to where I would be charged a monthly cost. I don't things that charge a monthly charge. I don't have any info about this company except they appeared on my bank account.

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