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Pro Auto Depot

Pro Auto Depot Reports & Reviews – Page 5 (108)

Scammer's phone (888) 877-1836
Scammer's website www.shiftautobrokers.com
Scammer's address 3221 W Big Beaver Road Troy, Michigan 48084
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email

I agreed to buy a car, Shift Auto Brokers was to broker the deal. I paid for the car via a wire to a bank account, and Shift was to ship the car to my address. I was to have 7 days to inspect the car, then Shift would finalize the deal. We signed contracts, communicated via email, they kept me updated on the shipping of the car. But the car never arrived. Since the delivery date, Shift doesn't answer the phone. Shift doesn't respond to emails. There is no way to contact them, although they recently updated their website. They have an address, but the Better Business Bureau reports mail sent to that address is returned as undeliverable. Other victims have visited the address and report there is no car dealership at that location. They have no state business license on file with Michigan. Based on my experience, I believe it is a scam website.

There is also a car dealership called Shift.com. It doesn't appear to be the same company. I believe many of the positive comments for Shift Auto Brokers of Troy Mi are actually for Shift.com, but somehow they are ending up on Shift Auto Brokers review website. Your website is enabling these scammers.

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Niegel Donovan
• Jun 20, 2020

Strongly recommend this company! I wanted to purchase a used Honda Fit, and had my heart set on a rare color and specific year. I found one that matched on Craigslist, but they were outside of SF and weren't willing to meet me at my mechanic for an inspection. No local dealers had what I wanted... I found SHIFT Auto Brokers and test drove a Fit they had listed. The test drive process was effortless (scheduled day of and they came right to my house, and zero pushiness, since they aren't commission based). But that Fit wasn't a perfect fit, so I held out. A few days later I checked the LA inventory on SHIFT Auto Brokers's website and TA-DA - my perfect Fit was there! I called them and they said they were able to ship the car up to SF to have me test drive it. Less than a week later, it arrived, I test drove and loved it and now I have my dream car. The price was in line with similar options for local dealers - a bit more expensive than Craigslist options, but also way easier and a safer bet.

Every single employee I dealt with, in person or on the the phone was clear, kind and helpful. And with the five day, no questions asked return policy, I was glad to be able to take it to my trusted mechanic and make sure it checked out. Mostly it totally did - just a couple minor issues (nail in one tire... low oil) - and when I contacted SHIFT Auto Brokers to tell them, they reimbursed me for the cost of both the tire fix and oil change. Also a huge plus that they deal with all the DMV stuff and paperwork.

After years of only buying vehicles off of Craigslist, working with SHIFT Auto Brokers has been a far better experience. Don't have first hand experience with selling a car with them, but I whole-heartedly recommend them to anyone in the market for a new used car!

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Samuel Bates
• Jun 19, 2020

I am in NH. Sold a car to SHIFT Auto Brokers, picked up, checked out and sent off today. Couldn't have been easier to sell a car ... I got a full 50% more for it than a dealer trade offer.

Holly (who was great to deal with) picked it up in her super cool hauler named "Gronk" pictured below. Go Pats!

Minimal paperwork needed to close, paid by check on the spot.

One suggestion to SHIFT Auto Brokers... I got a text after I chose my pickup date / time that said I was sent an email w/details. Well there was no email... which was a little worrisome. Tried texting back to the roboSMS and then tried the website robo chat which had no idea what I was talking about. Suggestion, either actually send an email w details or have a way to see them in the website transaction.

Once Holly called me all was well, but that disconnect and inability to reach a rep is probably driving your negative reviews.

5* for me!

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Adrian Wellington
• Jun 19, 2020

After having a few issues with delivery service to my home I decided to head on down to the "vending machine" to pick up my new ride. For me the distance was manageable as the location was only 30 miles away.

I requested a date of 5/23/20 and time of 11:00 am for my pick up about a week in advance. (Filling out the paperwork online and getting approved was easy) I arrive about 15 minutes early and was immediately greeted by a SHIFT Auto Brokers advocate. He knew what car I was there for based on the timeframe. He made the process a breeze and talked me through it with great detail and professionalism. Although I had already signed most of the paperwork online there were a few DMV/REGISTRATION papers to fill out which took a few minutes.

Once all the paperwork was completed I was handed a coin to insert into the "vending machine" to retrieve my car. You can't really see the machine in action from the inside of the lobby but they do have a tv showing the process. The car is brought down and does a runway like walk towards and even makes a full 360 turn. Then the car enters a designated bay where you can go to meet it and inspect it.

After inspecting and approving it the keys are handed over and you're off! My particular vehicle had a few gifts inside from SHIFT Auto Brokers which was very thoughtful.

The whole process couldn't have been any easier and efficient. Thank you SHIFT Auto Brokers

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Peter Musso
• Jun 19, 2020

I've had an amazing experience we SHIFT Auto Brokers and I especially appreciate the customer service Lamarah Thibedeaux provided throughout the process. So first, as a young female professional I wanted to purchase a new car but I didn't want to go through the hassle of being pressured into a sale by a dealership. With the digit market growing now-a-days we have access to information online that we've never had before. I like to do my research and it paid off this time. Initially I read the negative reviews of SHIFT Auto Brokers and I was skeptical but when I came across my dream car, I decided to call SHIFT Auto Brokers to gather further information and it was all seamless from there. The initial sales representative provided me with the total rundown of the company, how the operate and what my sale would look like. As a New Yorker, I recognized I would be open to a larger market by purchasing my car online and was receiving a cheaper price then my local dealer. I especially appreciated the convenience of having my new vehicle shipped to my house. When I decided to move forward with the sale, paperwork was overnighted to me. I spent one day reviewing and then sent back. The nice the wire cleared for the remaining deposit, SHIFT Auto Brokers moved forward with having my vehicle shipped. Expected delivery is between 10-14 days and I received mine in 10! After I received my delivery I had a few questions and concerns. That's when Lamarah stepped in as my CS Representative. She was able to efficiently resolve my concerns and provided superior CS. I'm so happy and thankful I decided to purchase my new car through SHIFT Auto Brokers. They're service is impeccable throughout the whole process. The Company's business model is effective in today's digital world and has great potential for further growth! Job well done

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Robert T
• Jun 18, 2020

I recently purchased a 2012 Porsche 911 from SHIFT Auto Brokers and was beyond satisfied with the experience!

I found the car I bought on Autotrader and sent a message to check availability; Michael from SHIFT Auto Brokers responded less than 5 minutes later! Not only were his responses quick, they were always thorough and helpful. I asked dozens of questions and Michael was able to answer all of them without making me feel like an inconvenience. Since this was a long-distance, sight-unseen purchase for me I wasn't able to inspect the car the way as one normally would in-person. But the excellent photos on the the Southeast website were helpful in building the confidence to make the purchase. The last step before committing to purchase the car was arranging a pre-purchase inspection at a local dealership, which Michael had completed within 24 hours (impressive, given that this was just two days before Christmas). The inspection came back clean, and I sent Michael a reasonable deposit to hold the car until I could travel to Florida to pick it up.

A few days later I flew to Ft Lauderdale, and Michael had arranged for a car service to meet me at the airport and drive me to his building. When I arrived I was blown away by the car - it was just as pictured, no surprises! Rich's building is really clean and nice; he runs a tidy operation. All of the cars in his showroom were really nice too; he is very selective about what he sells. We took a short test drive, Michael filled the car with gas, then we went back to quickly finalize the paperwork and send me on my way back to Atlanta!

I would absolutely do business with SHIFT Auto Brokers and Michael again. If you are an out-of-town buyer, don't have any hesitation - Michael will take care of you!

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Katherine Mason
• Jun 18, 2020

Bought a car (27,000 miles 5 years old) sight unseen discovered on eBay and was naturally uneasy about the notion. Daniel was amazingly easy to work with and always available quickly. He answered all our questions, provided all requested additional photos, and video chatted to show details of car. We took a chance based off online reputation and Daniel's word: wired cash for car plus $800 to ship to our home. The car is beautiful, super clean, runs great, and we took it to our mechanic and it checks out; they recommended new windshield wiper blades! We also discovered 2 of the 3 cigarette lighter charging ports aren't working but still need to look further into it.

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Tom B
• Jun 18, 2020

SHIFT is the BEST used car dealership in any state! Alex, is " hands- on". He goes above and beyond to ensure his customers are happy! This dealership doesn't just sell you a car and then forget about you. The owner, Alex is an angel in disguise. When our car broke down, he brought it back to his dealership, had his mechanic fix the problem and charged the dealer's cost! But I'm not going to stop there...Alex then gave us a loaner vehicle to use while the car was being repaired! WHAT OTHER USED CAR DEALERSHIP DOES THIS? And...what owner has this much concern about his customers?
I LOVE SHIFT! We've purchased 3 cars here...Buy your cars here...you'll NEVER go anywhere else!

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Christopher Ballart
• Jun 18, 2020

I was looking to sell my 2015 Nissan Rogue and Shift Auto Brokers gave me the best offer compared to three local car dealers, who we're also interested in buying my car. Mike inspected the car and then walked me through the process. After completing the inspection he presented me with an offer that was lower than the highest car dealer. I mentioned the amount the car dealer had offered me and also showed him the written offer of all the dealer. Mike contacted the head office and send them the highest bidders offer. Within minutes he received a counter offer that was slightly higher than the highest SD car dealers offer. I accepted and it took no more than 15 minutes to transfer the title and to receive the payment to my bank. Mike did an excellent job and made it easy!

I wire transferred far too much money. They claimed to have never received the transfer. Then they promised the car a week later. But the car doesn't show up. And now they don't respond to emails, texts, phone calls. Beware they are trading on the good name of SHift.com.

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Myhre Opin
• Jun 20, 2020

ShiftAutoBrokers.com, I believe it is a scam website. My experience was similar. File a complaint with the FBI Internet Crime Center. We can put these guys in jail.

https://complaint.ic3.gov/default.aspx

Myhre Opin
• Jun 16, 2020

They took my money, never delivered the car. Better Business Bureau reports their address is bogus. Once they had my money, they stopped responding to emails and they don't answer the phone. I suspect all the positive comments is probably one guy doing online marketing.

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frisbeespider
• Jun 21, 2020

I have complained to the IC3. I also complained to [email protected] their ISP to try to get them off the web.

Myhre Opin
• Jun 18, 2020

To be clear, "they" would be ShiftAutoBrokers.com of Troy MI.

Not Shift.com of California and Oregon.

Paul Gould
• Jun 16, 2020

Andrew has done it again! I cannot believe this amazing man hasn't built an empire of service centers yet, but I'm glad he hasn't. The second I walked up he recognized me and knew it was time for my oil change. I told him I was moving and doing a long drive, and he said he'd check everything to make sure I was A-OK. You know that a business owner is honest when you give them the perfect setting to upsell you, and they don't. He told me my car was ready to go, and gave me a timeline for things that may need to be checked in the future.

I don't care if your husband, mother or neighbor's uncle does all your repairs and maintenance in the driveway, give SHIFT Auto Brokers Auto + Tires a visit and you'll be a regular for sure.

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Myhre Opin
• Jun 16, 2020

This review is not for Shift Auto Brokers of Troy Michigan, but rather Shift Auto + Tires in California.

Albert Caron
• Jun 15, 2020

I am posting a review as a seller of my car to SHIFT Auto Brokers. I had already bought my new car and needed to sell in one weekend so sought out as many quotes as I could the week before. I got quotes from CarMax, Carvana, Vroom, Driveo and SHIFT Auto Brokers (with BeatCarMaxOffers.com as a backup to try and get more than CarMax). It really doesn't matter who you sell it to, so everyone should go with the highest firm offer (thumbs down to Vroom who made a ridiculously low offer, I believe they primarily seek out only high end cars). SHIFT Auto Brokers provided a quote that was higher than everyone so I made an appointment for them to have first dibs. Before confirming the appointment I had made, they asked me to provide a picture of the vin number and then next day spoke to me on the phone about the car, and increased the quote by $100. SHIFT Auto Brokers used to be a consignment service (you lend them your car for them to sell it and they take a commission) but not anymore, as they adopted the Carvana model on a smaller scale (they buy from you and sell it direct to another buyer). Some of their bad reviews may have come from when they were a consignment seller, so those reviews should be disregarded.

The concierge Anthony met me right on time for the appointment (coming in a Lyft) at my apartment parking lot, did a thorough evaluation of the car, then went with me on a test drive and came with an offer with reasonable deductions from the initial price. There was no bait and switch, they worked right off the quoted price and made a few reasonable deductions. I did keep my car in good condition for the 5+ years I had it so it does pay to maintain it well when selling it (and providing both key fobs). I agreed to the price, signed the pink slip and his ipad, provided my banking information and was advised I would have the money deposited in a few days. There was a $100 bonus for selling them the car on their first visit. He drove off with my car and I received copies of the contract by email.

In the contract there is a 24 hour waiting period where they inspect the car at their base for any frame damage, title issues, rust and major mechanical problems (and unresolved safety recalls) before releasing the funds to you, so if you try and hide something serious they can return the car to you and void the deal. The next day I received an email saying the funds are being released and all is good.

That was easy as it gets. Kudos to Anthony who was very professional and his back-office support staff that made the whole process take only about 90 minutes. Sure beats me having to drive the car somewhere, then waiting and Ubering back after the sale. And yes I did get paid the agreed upon amount into my bank account on the second business day.

I would recommend them to everyone as a potential alternative to Carmax and Carvana. SHIFT Auto Brokers is a business that acts with integrity to car sellers and presumably does the same to buyers. The used car market is a huge business, and the more competition we have the better.

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Sue Robertson
• Jun 15, 2020

Michael was a very knowledgeable and professional concierge. Really helped handle all the questions and policies during the process. Quick, seamless and overall great experience during finance. Thanks to Melanie and Michael for making my car searching a great experience!

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rassersn
• Jun 15, 2020

Hi Sue, I have bought a car through Shift Auto Brokers. However, it has not arrived. Would you mind emailing me on [email protected] to confirm that this is not a scam?

Peter Kent
• Jun 14, 2020

I have been looking for a car for 6 months. I found SHIFT Auto Brokers and had the easiest, smoothest, up front and detailed transaction in buying my car. Especially for COVID-19 still being present. I got to test drive in a Thursday, and Andrew, personally dropped off my Land Rover Supercharged so professionally. Was such VIP service they offer. Andrew definitely made the experience a 5 star. High quality communication in making the process so easy. He was extremely cautious with a mask and gloves on honoring COVID-19 and truly blew me away. I would 1000% recommend SHIFT Auto Brokers to anyone buying a reliable, cost effective, long term or short term car.

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Myhre Opin
• Jun 16, 2020

Hi Peter. How did you visit Shift Autobrokers when their address is an office building, the tenants of which have never heard of them? Everyone, Google street view their address.

David Alexander
• Jun 14, 2020

Daniel helped my son buy his new car, which was a purchase he'd saved a long time for. He was patient and kind with every question, and put us at ease at every turn. The car is exactly what my son wanted and Jeff made it happen for us today. Thank you!

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Sanghamitra Kalita
• Jun 13, 2020

Definitely a scam. Still waiting for our car. Nobody answering phones. Beware.

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rassersn
• Jun 15, 2020

Hi Sanghamitra Kalita,
I have the exact same experience as you! This is wrong!

Richard Carrigan
• Jun 13, 2020

My experience with Shift was great!

I'm rebuilding credit, so I figured that a service which sells pre-owned cars and can handling financing in one place would be better than getting rejected from dealerships after getting my hopes up or dealing with sales people.

I was in the market for my first EV, and I found some good vehicles that I liked, and read the CARFAX reports for all of them. There were also helpful pictures for cars which had damage. I kept changing my mind after realizing that some of the lower-range vehicles were just not going to work for me, and I'm new to EVs so the more I researched, the more I realized I had to get way more range. I really wanted the eGolf, but their eGolfs were 2015 and 2016 variants with only an 83 mile range. Realizing that this wasn't gonna work, I looked for higher-range cars.

They had a very clean Nissan LEAF for sale in the color I wanted, 9k miles, one prior owner, for a good price--and I arranged a test-drive. I also secured financing for a decent rate despite my not-great credit. This process was exceedingly painless.

The concierge came out on time to my home with the LEAF and I test-drove it. We headed to a fast-charger station in case I decided not to buy it and the Concierge had to drive back. As I charged up, we inspected the car (clean) and started on paperwork after I agreed to purchase. The Concierge went over some features, but I already knew a lot about the car (I don't buy cars without researching them). I wired the money over for my down payment, signed a few electronic forms on an iPad and that was it. Best car-buying experience of my life, and no haggling. I'm a tech-savvy professional, so this whole process made perfect sense to me, and Tesla is mostly online-only now too. So, this seems to be where things are heading, and I'm all for it.

Yes, Shift charges for this service but I'd expect that. The convenience and time-saved was worth it, not to mention avoiding aggravation with sales-shenanigans or dealing with endless inquiries and rejections due to my recovering credit.

All in all, the 2018 LEAF is fantastic, Shift.com made things easy and painless, and I'd do it again. Their financing department was very responsive and worked with me and my changing interests as I learned more about EVs, and they even refunded the deposit I left on a different car (thank you). They didn't have to, but they did.

The car was clean and there was no damage (as-advertised) with the options mentioned in the ad (quick-charge option). All accessories were included, along with an extra key, all manuals, EVSE cables and adaptors, etc.

I'm enjoying my first EV and building my credit with a very reasonable rate...all thanks to Shift. No wasted time, no dealership shenanigans, no humiliating credit rejections on-site...just a streamlined process which makes a whole lot of sense in 2020.

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Walter Terrence
• Jun 13, 2020

My review of SHIFT Auto Brokers comes from the standpoint of selling my vehicle to SHIFT Auto Brokers.

I had a pleasant experience selling my vehicle to SHIFT Auto Brokers. I got my initial estimate online, and based on doing some of my own research, I decided the asking price was fair. Thus I scheduled the appointment to have someone from SHIFT Auto Brokers check out the car and possibly do the transaction. It helps that they tell you exactly what to be prepared with in advance to make the possible transaction smoother.

Everything was pretty straightforward and smooth.
- The person from SHIFT Auto Brokers came on time.
- He inspected the car closely and took it for a short test drive.
- He gave me the 2 legitimate reasons for a slight ding to the max estimate.
- He gave me an updated offer on the spot, which I took.
- The paperwork process was smooth.
- The only hangup we had was due to technology not cooperating. To make the story short, we hit a snag with electronic wire transfer, so we arranged for a check to be sent to me, which arrived safely.

In sum, because of the smoothness of transaction and the fair asking price for my vehicle, my experience selling my vehicle to SHIFT Auto Brokers was a positive one.

Could I have gotten more selling as a private party? Maybe. However, the zero-headache of my experience outweighed the little money I might have left on the table.

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Ernest Proust
• Jun 12, 2020

You could not ask for a more smoother transaction, bing bam boom it was done and I was on my way in my new Jaguar. Melanie and Daniel went above and beyond to get me in and out with the best deal. The atmosphere was clean and protection was worn at all times making for the least contact.

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Robert Binder
• Jun 11, 2020

Amazing! Best car buying experience I've ever had! I have boughten many cars in my history and this was the smoothest and best experience.

I picked out the car on the app and scheduled a text drive for them to come to my house. They followed up with me on my trade in and I submitted my car online and it only took about 5 minutes and got an instant quote. I will say the only negative comment I have was upon inspection they took off $400 for some body damage but it's ok because they gave me $500 credit on the purchase of the new car.

They were on time in face a little early for the test drive and the whole process took about an hour. This is nothing compared to the misery of walking on to a dealers lot and getting hit up and sold on a car you know nothing about and then haggling over price and then sitting for hours as they print the miles of paper work on a 1974 printer. None of that necessary as it was all done digitally. I literally just electronically transferred funds using the link they sent and it was flawless and painless. The SHIFT Auto Brokers employees that showed up at my house were really great guys and I felt very comfortable with them. I had two only because one drove the truck I was buying the other was the one dealing with my trade in.

Honestly I don't feel like all these negative reviews were very warranted which is why I chose to ignore them and I'm glad I did. I have such a peace of mind with my new truck. I highly recommend SHIFT Auto Brokers to everyone!

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Daniel Willbur
• Jun 09, 2020

I purchased a 2016 Accord coupe touring for about $16K from Shift. At first when I saw the deal I had thought it was too good to be true as the KBB value was around $21K around the time of purchase. The experience I had in person was not the greatest, it felt as though the employees were very rushed and felt I wasn't given much attention (clearly because I was intent on buying on the spot). I was offered $4500 for my 2009 Accord LX with 110K miles to which I declined.
I had the car inspected at 3 Honda dealerships and my personal mechanics, the car had checked out overall as a solid purchase. My mechanic was shocked to hear how much I had paid for the car, he assured me I made a good purchase. I was not recommended any services to be done at the time by any mechanic.
SHIFT Auto Brokersis able to sell cars for a low price because they do cut a few corners when it comes to maintaining the car. The car was extremely dirty on the outside and in the engine bay, the battery was basically dead a week after purchase, the car was missing an engine cover. However, they are quick to reimburse you for any issues you may have with the car as long as you can point them out. Make sure to speak up with any complaints, they do listen and will solve the problem!
At the moment I have an ongoing issue with the noisy struts of the vehicle, but that was to be expected with the mileage of the car. The issue appeared to be very common with the touring model due to the adaptive dampers. SHIFT Auto Brokers has been very helpful in partially reimbursing me for this wear item even when I had accepted that it would be primarily out of my own pocket. I am 3 months into my purchase and I would wholeheartedly recommend this dealership to friends and family.

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John B.
• May 25, 2020

As someone who has worked in Management in another service industry most of my life, I tend to have high expectations , especially when making large purchases. During this historical, surreal, at times intense era of COVID-19, it was difficult to picture what my experience would be in purchasing a new vehicle. I would certainly not have done so if it weren't for the fact that my lease on previous car was ending, and I did not like the unwavering terms given for purchasing it. I waited til the last minute, yet came across SHIFT when I simply googled the specs of different cars I was looking for ( mainly electric or hybrid or a mix. From my first phone encounter with VICTOR, my indecisiveness did not deter him in any way, and he was very genuine and answered the too many questions I had with patience and solutions.
When I finally decided on my car, the process was seamless, efficient and friendly . GREGORY delivered my car to my previous lessor (I decided to drop off my old lease while picking up my new beauty, to save time and not burden friends to potential exposure by having to pick me up ). The process woulda taken about 29 min if it weren't for the incompetence of the lease manager at the lot where I was trying to return my old car ( thus it took 1.5 hours). Gregory was informative, sincere, easy to talk to, patient , and did everything to ensure my satisfaction. He transacted via a tablet, which cut down any bs paperwork that I had originally anticipated.
SHIFT apparently puts the buying EXPERIENCE at the forefront of their business model, and I highly recommend Shift /Whittier for your next car-buying trip.
John B ( Los Angeles).

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Thomas West
• May 25, 2020

After some shady experiences on Craigslist, I decided to look for a pre-owned car from a dealership. I didn't feel comfortable with many of the used car dealers I had researched but I found Shift Auto Broker of Troy Michigan and was immediately into the fact that they have the inspection of each car listed on the website, so you can see any issues with a vehicle beforehand. Also its great to have the free Carfax report. Felt like all the cars were solid and reasonably priced. Had been looking for a car for a while and because of Coronavirus quarantine decided to try out their no-contact test drive. Daniel was our concierge and he was fantastic. Super nice, no pressure. It was raining so he hung out on our porch while I inspected and test drove the vehicle. We did the bank transfer and the paperwork on the spot and I bought the car (2006 Porsche 911 Carrera S). All in the prices are just a little bit lower than blue book but the quality is as high as it can get. Just to be safe I took it to my mechanic the day after I bought it (you have 7 days to return it and get refunded in full). My mechanic said the car looked really good and he give me the OK.
An overall great buying experience and I recommend this guys too any of my friends!

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James McDowell
• May 21, 2020

Seamless, hassle free and enjoyable experience buying my car with SHIFT Auto Brokers Michigan. They're super responsive and communicate very well at all times. Great transparency and amazing folks who are very helpful at all times. Would honestly recommend this to all.
I have never written a review for any business in the past, but SHIFT Auto Brokers completely deserves this. Thanks again you guys!

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NotTODAY
• May 21, 2020

Sister company of S E Motors Group. Their fake user accounts circlejerk each other with reviews on Google, Facebook, the works in order to make them look legitimate. Ask for maintenance papers on cars, they can't provide them. Look at the receiving party in the wire, phoney. The workers on their website are stock profile pictures of white people but they sure don't talk the talk. Look at Google Maps, empty office lot. Ask the realtor, the office spaces are open and ready for lease! Stay the **** away!

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Stephen Burton
• May 18, 2020

I am unbelievably happy with Shift Auto Brokers! This is such a precarious time to purchase a car but SHIFT made it super easy. They came to my house with my dream car (sporty, low miles, well maintained, great gas mileage, and under 10,500) and I took it for a test run.
I fell in love with the car but I was short the 20% down payment and SHIFT made it happen! I started off with 9% (I have not the best credit) and Shift got me 10% with less than half the down payment!
Andrew was helpful and friendly and I am absolutely in love with my car and the process was easy!

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Zoltan Naghy
• May 12, 2020

I recently sold a car to SHIFT Auto Brokers. They were one of three businesses I requested a price from. SHIFT Auto Brokers came in with the the best offer. Second was Carvana at 8% less and finally Carmax, which was the worst of the bunch at 12% below SHIFT Auto Brokers. So yeah, the money was great. But the process of actually selling was a bit of a pain and somewhat convoluted.

This is how my experience unfolded: I filled in all of the car details online and within seconds received my offer. After I accepted, I received an email saying that they would FedEx me a packet containing all of the documents I'd need to make the transfer to SHIFT Auto Brokers. I received the FedEx on a Friday at around 13:00pm. I opened it, reviewed the documents and put it aside to fill out later. I then got an email at 430pm saying if the documents weren't sent back THAT DAY the deal was going to be canceled.

I understand their eagerness to get the deal done, I had the same desire actually. But to give no advance notice about when the documents were required, and such short notice to inform you of the impending cancellation was a bit disappointing. What if I was traveling? What if I was stuck in a meeting? They seemingly gave no thought to the notion that people may be occupied and not able to review and sign documents and then run out to FedEx.

I called up and said I wasn't sure if I can get the documents out since it was so late in the day (remember, I just received everything a few hours earlier). They said that if I could get it out that night or even the next morning, it would be fine. Luckily, after some schedule adjustments, I was able to get there that night and everything went out fine.

After the weekend, I received a confirmation Monday morning saying that they got everything and that the deal was moving forward. The next step was for them to find a transportation company to take my car wherever it was going. I was told it would take up to 10 business days for them to find somebody and they would let me know when it was all set up. The only requirement for my part was to receive a bill of lading from the driver.

Two days later, with no warning, I received a call at 7 in the morning from the SHIFT Auto Brokers pickup company. Yes, 7 in the morning. The gist of the conversation was "hey buddy, I'm outside with my truck, can you come outside, take out your stuff, take off your plates, and hand me the keys so I can get going"?

Due to my extremely tight schedule with work and getting kids ready for school, I told him I was not able to do that. I also told him that nobody called me from SHIFT Auto Brokers to let me know that he was arriving, so his arrival surprised me and caught me off guard. If they had given me some advanced notice and the courtesy of knowing what was up, I would have done all of the prep work the previous day. As it turned out, both the driver and myself were inconvenienced by SHIFT Auto Brokers HQ's lackluster transaction management.

Anyway, I was able to return later in the morning and at that point the pickup was pretty seamless. Until I asked for the bill of lading that is. The driver didn't have a copy for me, just a sheet he was sent regarding the pickup and he didn't want to sign it or hand it over. He said he needed it, which I understood. However, I'm not giving up my car without receiving documentation. That's just ridiculous. At that point he agreed to sign off but he wouldn't give the document. He told me to take a photo of the document, which seemed like a decent compromise, and worked for what I needed, though it didn't seem very professional in my opinion.

I immediately sent over the photo of the bill of lading to SHIFT Auto Brokers to show them that the car was picked up. I also asked them at the time if the transfer paperwork has been processed and if it was okay to cancel my insurance. This was around 10:30 am on a Wednesday. I was surprised that I didn't get a reply the entire day. I followed up the next morning and asked the same questions. Again, no reply the entire day. At this point I was little annoyed because they basically took my car and nobody would confirm if the transaction was completed or not. On the third day I decided to give them a call. After a short time on hold I was told that, yes the transaction was completed and that I was free to cancel the insurance.

Why it took three days to accomplish is unclear to me. I have to say though, sitting around with no car and no verification of our completed transaction was not the most reassuring feeling. Along with the unrealistic and uncommunicated document deadline and the uncommunicated pick up details, it's safe to say that there are definitely areas where SHIFT Auto Brokers could improve its customer service.

In the end though, the car was successfully sold and they paid the most money! That's the real reason for my four star review. All the customer service imperfections we're less than ideal, but money talks.

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Zoltan Naghy
• May 12, 2020

Contacted Michael @ SHIFT AUTO BROKERS auto around 11pm one night regarding their BMW M3 they had just listed for sale not expecting to hear anything back until the morning. Just a few minutes later I got a text back from Michael who I spoke with for well over an hour regarding the purchase of the car and going over the details of my trade. I was blown away by the professionalism and accuracy of the entire deal from start to finish.The following day I started Michael up nice and early requesting tons of pictures, videos, documentation, history, previous owners etc. Again without hesitation he got everything I wanted to me in very short order. This was hands down probably one of the best car buying experiences I have ever had with an out of state dealer. To be able to trust someone with a 55k dollar car purchase without ever meeting them is really taking a leap of faith, but what I can say is anyone who is considering purchasing a car from SHIFT auto will be very happy.
After all the paperwork was done, wire was completed, and details were ironed out came the shipping and waiting game. The shipping company they used got my car from Troy MI to central NJ in less than 48hours. When the car arrived and I looked it over for the first time the car was literally brand new, flawless Fully Detailed, and in even better condition than Michael had described to me. To go even a step further I made an appointment with BMW just to double check everything and give the car a once over, the dealers report on the car came back perfect.
I would highly recommend this dealer to a family member or anyone I know who is looking for a pristine specialty vehicle. SHIFT auto is trustworthy, easy going, professional and pays very close attention to detail.
Thank you guys again for making this experience great !

6/19/20 - same experience down to the death of her son. Got the invoice and definitely thought paying with gift cards was not appropriate. Did some more research and found it is a scam.

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Sheilajlozano
• Jun 20, 2020

6/19/20 - Same exact experience down to the story about her son dying in a bike accident. Got the invoice and definitely did not think buying with gift cards was legit. Did some research and found that it is not an accepted form of payment at check out on eBay.

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Private1567539014

Victim Location 11234
Type of a scam Online Purchase

I saw an offer for a car on letgo.com and replied to it. The seller did not want to go through letgo and asked to be contacted via email: [email protected].

I inquired about the auto and received the following email:

"Hi,

I have received your email regarding the 2004 Jeep Grand Cherokee Overland . The SUV has 91,000 miles 5.3L liter V8.engine. The SUV is in perfect SUV with clear title, no accidents, no liens or loans and it has just been completely serviced. The engine runs very good and the automatic transmission shifts perfectly. The price for the SUV is $1.500 (including delivery and handling to your address). I'm selling this SUV because my child of only 26 years died 2 months ago in a bike accident, the SUV belonged to my son and it brings me bad memories and that's the reason I want to sell it. Me and my husband travel a lot with our business and we want to make this deal through eBay Motors (Buyer Protection Program), so if you're interested in purchasing the SUV just reply me your full name, full address, phone number and email address so I can notify eBay. Once that is done, they will contact you in the next 12 hours to explain the entire procedure.

Here you have pictures : https://www.ebayphotogallery.com/zdjecia/Galeria/10369250/1

I saw no harm in sharing my address and phone number, so I did and then I received this email in my spam folder

eBay Buyer Protection Order ID#:93011234

eBay Motors

3:05 PM (4 hours ago)

to me

eBay sent this message to *** ***

Your registered name is included to show this message originated from eBay.

eBay Buyer Protection Order ID#:93011234

Dear *** ***

You are receiving this e-mail because Patricia Wilson, has selected eBay Buyer Protection to handle a secure online transaction with you.

Item Title Estimated delivery Quantity Insurance Price

2004 Jeep Grand Cherokee Overland 2-3 days 1 Yes $1,500.00

Deposit: $1,500.00

Shipping and handling: $0.00

Total: $1,500.00

Seller Buyer

Name: Patricia Wilson

Address: 51 Drive.

City: Offutt AFB

State: NE

Zip Code: 68113

Country: United States

Name: *** ***

Address: *** * *** **

City: BROOKLYN

State: NY

Zip Code: 11234

Country: United States

How to make the payment:

Payment must be submitted via eBay Gift Cards and can be purchased with cash at thousands of stores nationwide.

eBay Gift Cards uses the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud. Using eBay Gift Cards you are 100% protected in this transaction and have 7 days inspection period before committing to buy the item.

For security reasons the eBay Gift Cards needs to be completed in person with cash at any CVS Pharmacy, Rite Aid, 7-Eleven, Walgreens, Dollar General, Family Dollar, Walmart, Sheetz, Valero, Office Depot, Circle K and anywhere you see the eBay Gift Cards sign. The cashier will collect your cash and load it onto the eBay Gift Cards.

You can add only up to $500.00 onto a eBay Gift Cards. For your purchase you need to buy as many cards as you need in order to complete the total price of the item.

"To confirm payment you must buy eBay Gift Cards worth $ 1,500."

Due to logistics reasons is possible that a retailer to not have as many cards of the same type that you need to complete the payment. In this case you can buy from several stores in order to reach the total amount you have to pay.

eBay Gift Cards are available at these retailers nationwide and many other stores.

Need Additional Assistance? Contact eBay/Customer service +(860) 506-5084

Payment confirmation: In order to confirm your payment please reply to this email with the scanned photos of the eBay Gift Cards which can be either scanned with a printer or in the form of a picture taken with a digital camera or phone. Make sure that you scan the front and the back of the cards and all the details are visible. We are waiting for your payment as soon as possible so we can start the shipping procedure.

How it works:

1. Buyer and seller agree to terms - Both parties agree to terms and conditions of the transaction which includes a description of the item sale price and 7 days for the buyer's inspection of the item. Any invoices that are not paid within 48 hours will expire and your item will no longer be reserved.

2. Buyer pays eBay - The buyer submits payment via eBay Gift Cards. Processing time for payments is less then 12 hours.

3. eBay ships the Item - Upon payment verification eBay starts the shipping process. eBay verifies that the buyer receives the item. The inspection period begins once the item is delivered.

To protect you against the risk of liability eBay holds the buyer's funds pursuant to the terms of the eBay Buyer Protection Program Policy and any other agreement entered between eBay and its customers. When payment is received it will be verified and secured into a non-interest bearing trust account. After payment is secured eBay ships the item to the buyer.

eBay's Payment Guarantee Policy is a unique benefit that offers you protection from unwarranted refunds allowing you to accept more high risk orders. For all eligible transactions we will completely reimburse you for any refunds resulting from claims of unauthorized purchases and non-receipt of goods.

Verify an order's eligibility

eBay sends an invoice to a buyer only after our Financial Department has verified all the following information:

paperwork of the vehicle, including ownership and clear title

seller's information ID and proof of address.

eBay Buyer Coverage

Buyers who pay for qualified physical goods using eBay are eligible for a coverage up to $50,000.00. eBay has built up a base of millions of satisfied customers over the years through an intense focus on being responsive to their concerns and acting quickly to resolve any outstanding problems. The vast majority of customers never need to use the A-to-Z Guarantee reimbursement program but for those who do the guarantee claim gives customers a greater sense of trust and confidence in shopping from the broad range of sellers.

Protection and refund:

Once the item is delivered the buyer has a seven (7) days inspection period. After the inspection period is over the buyer will contact eBay with the results of the inspection. If, for any reason the item does not pass the Buyer's inspection it will be returned to the seller on seller's expense and the funds will be returned to the buyer in full in less than 24 hours.

For safety reasons the payment details will be dealt with the utmost security and will not be handed to any third parties. eBay will be in full control of the funds as soon as it reaches our trust fund account, so we will be able to protect and guarantee your funds. Once the funds have been sent to our trust account, no one but the Buyer will have access to it. eBay will release the funds to the Seller only after the Buyer receives and agrees with the item.

Not satisfied with your item?

1. Contact the seller. If your item hasn't arrived or isn't as described, contact the seller first. Give him a chance to make things right for you.

2. Still not resolved? Get assistance from our Support Department. You can reach eBay Customer Support Center by replying to this email.

Our Customer Support Specialists are here to help. Just contact us if your item hasn't arrived or isn't as described and open a case.

© 2018 eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125"

The ebay Buyer Protection Program accepts Paypal and credit/debit cards. Gift cards are untraceable. This is obviously a scam.

I tried to go to consultant.com, and wasn't able to. I hope nobody actually falls for this scam

Similar topic here guys:

Anyone considering buying from Shift Auto Brokers should read this first. I wish I had:
Before doing business with these guys, read this. I wish I had.
https://www.consumer.ftc.gov/blog/2019/06/put-brakes-phony-online-car-sales

Before doing business with these guys, go to their facebook page and click on a link to look at one of their cars. It links to a real car dealership on the West coast with a similar name. If you want that car, you better call them direct because ShiftAutoBrokers does not exist, except as a scam bank account where you can send your money.

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Christopher James
• Jul 03, 2020

Just finished purchasing my first automobile from these guys (I'm a 21 y/o college student); I never thought buying a car would be so easy.

The whole process was quick and painless compared to what I'd imagine I would've endured at a dealership. I applied for financing on one vehicle I initially requested to test drive, and even when I decided TWICE to change what car I wanted to test drive, I didn't have to repeat the financing process again or go through any extra headaches (although the cars were all in a similar price range). Not to mention the fact they'll bring the vehicle to your house for the test drive, with the exception being electric cars. Oh, did I mention they also handle all everything with the DMV as well?

Kelvin Chen was my representative, he arrived right on time for the test drive and just let me hop straight in the driver's seat. We obviously had to spend a good chunk of time doing some paperwork afterwards, but I never felt like he was pressuring me to buy the car or sign anything unless I truly wanted the vehicle. Signing a bunch of documents is never fun but Kelvin made the whole process as quick as he could and also quite painless. He was professional and extremely patient with me as I gathered all the forms I needed for the purchase.

TLDR (Buyer's Perspective); Quick and easy process to schedule a test drive and I had the keys to my new car in a matter of 2 hours or so from Kelvin's arrival.

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Myhre Opin
• Jul 05, 2020

Notice how the rear license plate says SHIFT. That is the logo of a car dealership on the West Coast. A real dealership. Again, a real dealership, not a fake web site designed to get you to send your money to places unknown.

Myhre Opin
• Jun 29, 2020

Scammer's phone (888) 877-1836 (248) 509-8129
Scammer's website www.shiftautobrokers.com
Scammer's address 3221 W Big Beaver Road Troy, Michigan 48084
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email

SCAM ALERT I agreed to buy a car, Shift Auto Brokers was to broker the deal. I paid for the car via a wire to their bank, and Shift was to ship the car to my address. But the car never arrived. It was to be delivered on a Thursday, then mysteriously delayed 24 hours to late Friday. By the time banks opened on Monday, it was too late to reverse the wire. Since the delivery date, Shift Auto Brokers doesn't answer the phone and they don’t respond to emails. There is no way to contact them. They have no physical presence at their address. Their phone number is a VOIP, so I am likely calling someone in a different country even though it looks like a Michigan number. They are not rated by the BBB and the BBB was unable to locate them. They have no business licenses. Based on my experience and research, I have concluded this company is a clever online wire fraud Scam.

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Allen H
• Jun 29, 2020

The service they offered is sooooo awesome. I bought a used Mercedes-Benz GLC300 from them, Daniel (Sales) and Harry (Finance) are so helpful and made my whole buying experience great.
I hate buying cars because of the price negotiation game plus back and forth of bank/dealer. However, Daniel and Harry not only gave me a great price, but also let me finance with my own bank and drive away that car at the same day ( just with some paperworks which is about 1 hour or so). I wasn't expect driving away the car without paying a penny at that day. I thought I will get the paperwork done and then go to my bank to get the check, so I can give them money and they give me the car in a week or something like that. No, Daniel and Harry were so fantastic, they said, why not drive away the car today. WHAT? yes, Harry said, and he said I have a good credit, so I will get the money from my bank anyway, why does he need to worry. Just take the car today and give back the check to him next day.
(plus they didn't run my credit, but did a soft pull with my driver licence which I appreciate so much, I had other dealer insist to do a hard pull of my credit even though I don't finance through them)

I wasn't expect my car buying process will be so smooth, but Daniel and Harry made it like buying a ice cream from a store. I was smiling the whole time, plus they both are very entertaining which made the process even better. If I am going to buy another car, I will definitely go check with SHIFT Auto Brokers first. Thanks Daniel and Harry!

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Myhre Opin
• Jun 30, 2020

There is no Daniel or Harry. There is nobody. Go to their address, it is a vacant office building. Go there and call Daniel or Harry and ask for directions, they will hang up on you.

George Murray
• Jun 29, 2020

I didn't end up buying the car I was looking at here due to it simply not being what I ended up wanting out of a car, but I had nothing but a positive experience coming in and test driving with Von, the rep that helped me out. They were very communicative with me from my first inquiry and were very welcoming when I came in. I appreciate Von giving me a no-hassle test drive - he let me have fun with the car to see if I could really enjoy it within its limits without giving me a hard time or trying to pressure me into a sale. All in all I would definitely feel comfortable purchasing with these folk, they seem like an honest bunch who know what they're doing - the s2000 I tested was a steal, but unfortunately just not what I'm looking for at the moment. Hope someone cops it!

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Myhre Opin
• Jun 30, 2020

Go ahead, try to go to the address to test drive a car. You will never find them. Google the address, they aren't there. Call someone in the building and ask about ShiftAutoBrokers, they won't have clue what you are talking about. These people don't exist except as an online presence, probably operating out of a foreign country. Send them your money, see what you get in return.

Myhre Opin
• Jun 29, 2020

They took my money and never delivered the car as promised. It appears to be an online wire fraud scam. My research indicate they are or have done business as Sportexotics.com, Shift Auto Brokers, Pro Motors Depot, SE Motors group, SE Motors Brokers. Probably more. I think it is a SCAM

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Robert T
• Jun 29, 2020

Great buying experience, maybe the best I ever had. To start off I would say this is the most welcoming and easy going dealership I have ever been to and I bought dozens of cars in the past!
Andrew was my salesman and Melissa was in finance and running the whole place were just AMAZING!
I don't have a perfect credit at the moment and Peter got me approved without any problem for a 16 E class.
Andrew made the atmosphere at the dealership felling like home.
Thank you guys and you have a customer for life!

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Myhre Opin
• Jun 29, 2020

Except your dealership is an empty office building, according to the Better Business Bureau.

David Martin Rodriguez
• Jun 29, 2020

his is the second time I have bought a car here. First one was a Bmw 750li very good car.
I use my cars for work so it is important to have a reliable car. I came back last week and bought another car, the 2nd one, this time a Mercedes-Benz GL 450. The whole team there is great from owner Mr Kosower to Andrew and Michael were all great. They helped me with the car and all the paper processing and the work and took my old car back from me with credit towards my purchase.
Even though it was a commercial vehicle they were really helpful to me. Thank you guys for all the help, will be back to purchase car for wifey She wants her 2nd Bmw!

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Myhre Opin
• Jun 29, 2020

SCAM ALERT I agreed to buy a car, Shift Auto Brokers was to broker the deal. I paid for the car via a wire to their bank, and Shift was to ship the car to my address. But the car never arrived. It was to be delivered on a Thursday, then mysteriously delayed 24 hours to late Friday. By the time banks opened on Monday, it was too late to reverse the wire. Since the delivery date, Shift Auto Brokers doesn't answer the phone and they don’t respond to emails. There is no way to contact them. They have no physical presence at their address. Their phone number is a VOIP, so I am likely calling someone in a different country even though it looks like a Michigan number. They are not rated by the BBB and the BBB was unable to locate them. They have no business licenses. Based on my experience and research, I have to conclude this entire company is a clever online Scam.

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David MacDonald
• Jun 29, 2020

I have been trying to find my dream Mercedes for a few months now, even went as far as going back home to Dallas to try and find one but had no luck. I originally found a car I really liked on FB from SHIFT Auto Brokers and I called right away. I scheduled an appointment for the next day (which was yesterday) and everyone was so nice and willing to help me. Peter, Andrew, and Michael made this process so easy for me. They got me into an E400 coupe which I didn't even think was possible to get into but they made it happen. After a few hours of being there, I signed my paperwork. I can't thank these guys enough for making this happen. I will forever be a customer of theirs and will go nowhere else for any future cars. THANK YOU AGAIN for everything guys!

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Myhre Opin
• Jun 29, 2020

Oh, come on, David. You didn't even do enough to get my last scam report off the front page. Crooks are always lazy people. That's why they are crooks.

Deo John Persad
• Jun 29, 2020

I was hosted by Daniel and Andrew two weeks ago when I try to purchase a used Macan. Both are very nice and professional. Daniel is really nice and he is a life saver. He helped me get the payment done in Sunday when the banks are all closed. And I was able to drive the car back home the same day. Andrew get me a unbeatable price that I don't think u can find anywhere. He clearly knows what he is doing and he was very approachable.

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Susan Fitzgerald
• Jun 29, 2020

My sweetheart Robert purchased a 2016 Porshe Panamera on Friday and he said it was the easiest transaction ever! I believe this as he has mentioned so many times how amazing Andrew and Michael was and how they made it happen! We got the XM and the windows tinted and it's an amazing car. We will be back to get a Grand Turismo! Thank you so much for everything, this car is my dream car and I still can't believe my sweetheart Robert got it for me. You guys help dreams come true!

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Dennes Olla
• Jun 29, 2020

I was looking for a used Range Rover and ended up buying a gorgeous Maserati with only 19,000 miles on it. I absolutely LOVE MY NEW CAR and had one of the best car buying experiences I've had in a very long time. In fact this is the first time in 20 years I've been excited about a car. I took the Maz out of town for the weekend last weekend and drove it to the bay area, was a fun trip, and the new car made it even better.
If you want a great deal go see Daniel at SHIFT Auto Brokers, they will take excellent care of you same as they did me. Tell them you saw my review and you want the same deal I got because I swear every time I get in this car I feel like a car thief. Without telling you exactly how much I paid let's just say I paid less than I would for a brand new Honda Accord, and got a great loan too! THANK YOU Daniel and everyone, I WILL refer you more clients!
Happy Maserati Owner

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Dalia Campbell
• Jun 29, 2020

Purchased a car this past weekend and wanted to say that it was the most easiest car purchasing experience I've ever had. Daniel was my sales rep and he was amazing in answering all my questions, Super patient, helpful and knowledgeable guy. Very pleased with my purchase. Thank You!

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Donald Little
• Jun 29, 2020

SHIFT Autos is the best dealer ever, they helped me and my fiancé get into a new C 300 red interior convertible. First time buyers. Melissa who got us approved kept us entertained, Andrew showed us many different options of cars. Thank you guys I will definitely be back for another car in a few years

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Cletus Kendrick
• Jun 29, 2020

My experience with them was above and beyond my expectations. I' got the Best deal after searching quite intensively. Thanks again Andrew! Thanks again Daniel! Now I got the car of my dreams thanks to you guys!

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Katherine Mason
• Jun 29, 2020

Great dealer with a good selection of fairly priced cars. Andrew was very friendly and helpful which made the process pleasant and easy. He fixed all my remarks prior to delivery of the car. It's now been 6 months and I am still happy with the purchase. Would come back!

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Tom B
• Jun 29, 2020

Michael was professional, honest & great to work with! I had looked at several Mercedes GLE before finding the best value and no haggling from Michael. He is very responsive and just wants to help you find the right car for you. He didn't try to convince me of any other options but willingly showed me any car on his lot(s) ..he has more vehicles than fit on the lot so be sure you go in and talk to him.
I will recommend SHIFT Auto Brokers Cars to all my friends. He continues to take car of your needs after the sale. I wanted a second set of keys and he's now helping get them at cost for me even though its been months since I purchased from him.
Thank you Michael!

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Avagyan Hovhannes
• Jun 29, 2020

HANDS DOWN the BEST dealer I've ever purchased a car from!
After nearly a week of trying to get an approval and going back and forth with another dealer to get into a Maserati Ghibli I said enough is enough!
I called Iman and Harry at SHIFT Auto Brokers and said
"Iman I need your help badly, I need a Maserati and another dealer is putting me through HELL"
He said "I'm here waiting for you"
I got in my car, drive to SHIFT Auto Brokers, no joke within thirty minutes I test drove the car got an approval signed my paperwork and I was out the door with a Maserati Ghibli.
Straight to the point no BS.

If you're tired of getting robbed and givin' the run around, seriously go ask for Iman. I would not steer you in the wrong direction.

By the way, my credit is far from perfect.
Yet still, I told Iman this is what I'm comfortable with paying and that's what he made happen for me.

Thank you again

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Margaret Boyle
• Jun 29, 2020

I recently bought a Range Rover hse here. I have to say my experience here was a breeze. Let me start out by thanking Iman who did a great job. I decided to work with my credit union for financing but he worked directly with them and provided them with all the information they needed almost instantly. I want to say that he took great care of me. He even followed up with me after a few days of buying the car just to make sure I was happy with my purchase and if I had any questions about the car. They handle alot of upscale vehicles like Land Rovers, Mercedes, Maserati, Bmws, and I even saw a Rolls Royce there. They know their cars and know how to cater to their guests. I will be recommending them to my freinds and family for future purchases. Ask for Michael!

Similar experience with www.ebiz-protepot.com
Same scheme, same texts.

I found this article useful, read this before you deal on craiglist:

Auto Dealer Loan Kickbacks

Unscrupulous car dealerships can’t wait to pick your pocket

One of the auto industry’s dirty little tricks is the practice of lenders giving kickbacks to dealers for charging high interest rates for the car loans. A good example of this would be when a buyer has been qualified for an 8% loan rate, the dealer can, and will in most cases, attempt to charge a higher rate.

Many dealers will tell you they have a 12% rate available (a lot of consumers do not know better) and will jump at the deal just to get credit and drive away in a new or used car. Your $20,000.00 automobile over a 60 month period would have had a $433.56 payment at an 8% rate but now because you signed your loan agreement for a 12% rate you payment will be $475.64. Guess who get the extra $42.09 per month? You guessed right, the dealer who suckered you into the additional rate of interest.

Image of used car salesman

To get the best possible deal on a new or used car or truck, knowledge and information is your best bet. Knowledge is always power in these cases. Dealer scams such as the increased interest rate, packed payments and other common little tricks can quickly remove any savings that you thought you were receiving. Learn how to calculate you own monthly payments, use the internet to your advantage and learn how to negotiate with dealers.
Packed or loaded payments

This is one of the oldest tricks in the book. When a dealer “loads” your payment you are literally being ripped off. Here’s how it works: You ask how much the monthly payment will be on a certain automobile and the salesperson will quote you either a slighly higher APR or loan amount. It might not be much but if the actual loan payment should be $325 a month and their mathematical shenanigans push it up to $365.00 that could end up costing you an additional $2300 on a typical 60 month car loan. It doesn’t seem like a small amount anymore does it? It’s a very difficult scam to detect unless you go into the dealership with your homework completed. Before you go into a dealership, gather all of the pricing information on the cars you’re interested in so you know what the payments should be. An informed consumer is a lot harder to fool than an uninformed car buyer. This is no guarantee you won’t be ripped off but your odds will be a lot better.

On the other hand, if you agree to this packed loan payment without comment the dealer will attempt to boost the final price again and again and again. If you’re not prepared for what can happen at each step of the car buying process a salesperson will use every trick in the book to separatate you from your money. As you work your way towards a final deal you’ll be offered high price items like extened warranties, undercoating and clear coat paint layers. If you’re not careful you’ll end up paying extra for items added to the car at the factory!
Auto Dealership Lease Scams

Sometimes car dealerships make more money leasing cars than selling them. Pushing cars out the door isn’t always enough. Margins are tight and profits are slim so some dealerships do their best to herd car buyers towards a leasing option. One way car dealers trick people into leasing is by quoting new cars at prices so highly inflated that the leasing option appears to be a better deal. The money you save if you fall for this is only an illusion. In reality you’ll pay far more to lease a vehicle than purchase it. Here’s another example that shows how doing your homework beforehand can save you a ton of cash at a car dealership. We can’t say enough about doing your due diligence and research all of the competitive rates on car loans, leases and prices of vehicles before you set foot on a dealer’s lot.
Top Frauds and Scams

Read more about car leasing scams
Car Dealership Extended Warranty Scams

One of the huge moneymakers of all time for car dealers is the ability to sell extended warranties. Most consumers have no idea how much profit there is on specific add on deal that the dealers try to sell them. Extended warranties are available though factory sources or from totally worthless sources and outlandish prices. All of these tactics are aimed at one thing only, “higher profits” for the dealers.
Auto Dealer Prep Fees

This is an old trick of the trade. It allows the dealer to pick up a quick profit anywhere from $500.00 to $1200.00 in a hurry. Some manufacturers had already paid the dealers for new car prep work. Hmmmmm, most people do not know this and are duped into paying it again. This is pure rip-off profit for the car dealer, do not fall for this scam. Knowledge is power in this case.

Read more about prep fee scams
Do your Research before you purchase a car from a dealership

If you rely on the internet too much you may be missing the boat. You will need to do a bit more research than what the World Wide Web has to offer. If you think that all you need to be armed with is the dealer invoice amount that you so diligently down loaded from the internet to get the best price can be sorely mistaken. This is not the same as dealer cost. Another common error is, not knowing the actual prices that other in your area are paying for the same vehicle. If you think that a dealer who belongs to an internet buying service will be giving you the best price in town then think again. Make your research pay for itself. Make sure you visit as many dealers as you can to discuss prices of the same vehicle and make double sure they are the same in engine size and all add on accessories.

It is also a good idea to already have your most recent credit report with you and also make sure you have learned to calculate both loan payment amounts and lease payment amounts.

Another good idea would be to check with other lenders on their rates or even pre-qualify yourself for the best loan you can find before you start visiting you local dealers.
Check on a car’s history before you buy

If you’re buying a new or used car, AutoCheck® or another tracing service can give you a detailed history of the car and alert you to serious problems, such as rolled-back odometers or a salvage title that indicates the vehicle’s been in a serious wreck or damaged by water. You’ll need the car’s vehicle identification number, or VIN, usually found on the left side of the dash or the driver’s side door post. Fpr a small fee you can get a CarFax Report on an unlimited number of vehicles. If you’re out shopping for a new car, this allows you to check on the history of every one you’re interested in. Most car dealers are honest but if you are unlucky enough to find yourself on a crooks lot you could end up driving a lemon home. A quick check on a car’s history before you finalize the purchase can end up saving you a lot of heartache and money.
How to avoid car dealer scams

Don’t visit a car dealership intending to purchase a new or used car until you read our tips on how to avoid car dealer scams. You’ll know what to expect from the sales staff and could end up with a better deal.

Get pre-approved for a car loan before you step on the lot. This can save you a bundle. Odds are you’ll get a better interest rate and having your own financing reduces your chances of getting scammed by a car salesman. If you can’t get a loan, you’ll already know it. If you can get a loan, you’ll know how much you can borrow and this will tell you how much car you can or can’t afford.
Do some research before going to the dealership. Do some research on the web or find another way to gather information about cars you’re interested in. Don’t go to a car dealership with the vague idea of wanting a new car. Choose some makes and models you’re interested in and find out as much as you can about them including:
Total Cost of Ownership – Maintenance, gas mileage, taxes, value depreciation etc. You don’t want to buy a car you can afford to drive off the lot but can’t afford to maintain.
Pricing – If there are a lot of dealerships for you to choose from, find the one with the best deal. This seems obvious enough but many people don’t think about driving 15 minutes across town to save $300. You should also find out the sticker price. This will tell you just how low the salesman is willing to go. If you know that, make an offer, and refuse to budge, chances are the salesman will find a way to make it happen. Their job is to sell cars.
Extras and Options – Know which additional features are offered and which ones you’re interested before you go to the dealership. Don’t let them convince you into adding more than you want or need. Some of them may sound nice to have but they’re not free and can cost you a bundle.
Don’t negotiate based on monthly payments. One of the first questions a car salesman will ask you is, “How much can you afford to pay each month?” This sly question, if you answer it, will determine how much the car ends up costing you. If a car would have cost $300 a month but you let them know you can afford as much as $350, you can bet they’ll find a way to arrange things so that it ends up costing you $350 a month. This is one reason why it’s so important to enter into negotiations with your car loan pre-approved.
Don’t allow your trade-in to influence your new car’s cost. This is one of the many ways car salespeople will try to fool you. If you let them talk about your trade-in in relation to the cost of your new car, they’ll come up with some confusing combination of numbers that will end up costing you more money. An example is giving you a lot more for your trade-in than you’d expected but adding this to the final cost of the car to “get the manager to sign off on the deal.” You end up paying more interest which could end up, over time, eating away the value of your trade-in!
Be willing to walk away. Remember, you’re in the driver’s seat. If you don’t think you’re getting a fair deal or something seems out of whack or you feel you need time to think things over, just get up and go. You don’t have to be impolite, but don’t get pushed or bullied into a bad deal. You might be told that the offer only lasts so long, then so be it. There will be other cars and other offers. Some of them a whole lot better. Cars are expensive and you could end up driving it for yours so take your time and don’t let your emotions get the better of you.

Car Scams

Auto dealerships scams, insurance fraud, car repair ripoffs, salvaged vehicles, towing scams, odometer rollback, curbstoning and car title loans are fleecing consumers that just want an honest deal when purchasing or caring for their cars.

While most car dealerships are honest there are more than a few that will try and trick you into paying more for your car than it’s worth or into financing your auto loan at a higher interest rate than you could. Some of these tread the line between trickery and outright fraud.

A new car is one of the most expensive and important purchases a consumer can make and they are expensive enough without dishonest auto dealers making you pay even more.
Get the Lowdown on Dealership Scams

These pages detail some of the the most common car dealership scams such as “Yo Yo Financing” (AKA Spot Delivery) or the ever-popular Prep Fee Scam. We also have advice and tips our advice on how to avoid these scams. We also take a hard look at some of the auto insurance scams and the practices of the auto insurance companies. You will be shocked to find out some of the methods insurers have developed to scam consumers.
A New Car Scam Every Day

Or at least it seems that way sometimes. Every time they add a new feature to cars, a scam appears to take advantage of it. Airbags are a great example. I can’t wait to see what the scammers dream up for in-dash GPS systems! We’ll deal with that when the day comes. There are plenty of ripoffs to talk about in the present. For example, we have car repair and towing scams to worry about.

We all accept that getting our cars repaired is going to be costly, but who wants insult added to injury by getting scammed in the process? I don’t and I bet you don’t either. That’s why knowing the tricks scammers use is so important. The list of car scams is a big one and growing larger every day. Cars and the services necessary to operate them are expensive and wherever money is involved you will find a con artist waiting to take your money.
Knowledge is Power

Some think driving a car is risky, but you’ll soon discover that purchasing, repairing and insuring your vehicle can be equally dangerous. Cars are expensive to purchase, care for or insure and shysters have come up with many ways to divert your auto budget to their wallets. It’s what they do and they’re really good at it. Even so, all is not lost. If you learn some of the tricks used by con atists your chances of being tricked in the dealer showroom, insurance agent’s office or at the repair shop are reduced considerably.
Lemon Laws by State

Visit our Lemon Laws section for information about Lemon Laws in your state. You mat have been tricked into driving a lemon home, but in many cases the law is on your side and enable you to fight back. If you want to find out more about Lemon Laws and how they protect you, start with a visit to our Lemon Law Resources section. Inside you’ll find the text of the law itself and many layman explanations of these codes, rules and regulations for all 50 states and the Districtof Columbia.

ewizzauto.com, FAKE RUSSIAN ESCROW SCAM
Similar to PRODepot

#414294 by Terminator5 Thu Jul 23, 2020 7:27 pm
http://ewizzauto.com/consignment-centra ... index.html

eWizzAuto Traders have a safe payment system for the Internet that protects both buyer and seller from various forms of online fraud, including non-delivery or misrepresentation of goods, stolen credit cards, fake checks and money orders, Nigerian scams, and more. READ MORE...
eWizzAuto Traders specialize in online consignment sales for individuals, businesses, and non-profit groups. We sell your items for you on all classified sites such as Geebo, Oodle, Craigslist and send you a check in the mail. Our sales strategy and reputation for selling high quality merchandise, combined with excellent customer service, keeps both buyers and sellers coming back again and again. Our services are available in United States, Canada and United Kingdom.

Due to our large number of transactions and customers using our service, we just don't have the right number of operators to handle all inquiries from Geebo, Oodle or Craigslist buyers, we will do our best to improve our contact options in the near future. Instead you can contact us by Live Chat or Email, were always a rep is available.

199.33.112.226

Domain Name: EWIZZAUTO.COM
Registry Domain ID: 2517455477_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.namesilo.com
Registrar URL: http://www.namesilo.com
Updated Date: 2020-04-22T01:35:15Z
Creation Date: 2020-04-22T01:30:51Z
Registry Expiry Date: 2021-04-22T01:30:51Z
Registrar: NameSilo, LLC
Registrar IANA ID: 1479
Registrar Abuse Contact Email: [email protected]
Registrar Abuse Contact Phone: +1.4805240066
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS1.HOSTSILO.COM
Name Server: NS2.HOSTSILO.COM

Along with this:

How To Make The Payment:

Payment must be submitted via eBay Cards and they can be purchased with cash at thousands of stores nationwide.
Through eBay Cards services we can guarantee you 100% protection and insurance in this transaction. eBay will secure the payment until the buyer receives, inspects and accepts the vehicle. Or, if it will be the case, eBay will refund the payment to the buyer.
For security reasons the eBay Cards needs to be completed in person at any Rite Aid, Albertsons, Best Buy, Fred Meyer, K-mart, Kroger, Ralph's, Safeway, Stop & Shop, CVS Pharmacy and anywhere you see the eBay Cards sign. The cashier will collect your cash and load it into the eBay Cards. Just purchase your eBay Cards, use cash to load it and you are ready to go. In order to avoid any mistakes when buying the eBay Cards, you need to purchase the scratch able cards.
* To complete your purchase you will need to buy 6 X $200.00 eBay Cards.
* For any questions please contact eBay Motors Support Department: +1 (818)-900-2637

Payment Guarantee Policy

1. Buyer and seller agree to terms
Both parties agree to terms and conditions of the transaction, which includes a description of the item, sale price and number of days for the buyer's inspection of the item.
2. Buyer Pays eBay
The buyer submits payment via eBay Cards. Processing time for payments is less then 12 hours.
3. eBay ships the item
Upon payment verification, eBay starts the shipping process. eBay verifies that the buyer receives the item. The inspection period begins once the item is delivered.
To protect you against the risk of liability, eBay holds the buyer's funds pursuant to the terms of the eBay Money Back Guarantee Program Policy, and any other agreement entered between eBay and its customers. When payment is received, it will be verified and secured into a non-interest bearing trust account. After payment is secured, eBay ships the item to the buyer.
eBay's Payment Guarantee Policy is a unique benefit that offers you protection from unwarranted refunds, allowing you to accept more high risk orders. For all eligible transactions, we will completely reimburse you for any refunds resulting from claims of unauthorized purchases and non-receipt of goods.
eBay sends an invoice to a buyer only after our Financial Department has verified all the following information:
-paperwork of the vehicle, including ownership and clear title
-seller's information and proof of ID
-Possession of the vehicle that is being sold.
Once the item is delivered, the buyer has a five ( 5 ) days inspection period. After the inspection period is over, the buyer will contact eBay with the results of the inspection. If, for any reason, the item does not pass the Purchaser's inspection, it will be returned to the seller, on seller's expense and the funds will be returned to the buyer, in full in within 24 hours.

For safety reasons the payment details will be dealt with the utmost security and will not be handed to any third parties. eBay will be in full control of the funds as soon as it reaches our trust fund account, so we will be able to protect and guarantee your funds. Once the funds have been sent to our trust fund account, no one but the Purchaser will have access to it.
eBay will release the funds to the Seller only after the Purchaser receives and agrees with the item.

For any questions please contact eBay Motors Support Department: +1 (818)-900-2637

Thank you for using our service!

My experience was a little different.. Found a tractor on facebook marketplace and was invited to join their page and then they asked me to use EBAY Consignment (a website cloned to look like ebay), similar process to pro depot :

1st:

rom: [email protected] [mailto:[email protected]]

Thanks for getting back! I attached more photos. Nothing needs to be done or changed/repaired.

The tractor is in perfect condition, everything does work as it should with no faults.

I can arrange delivery for £500 or collection next week as I'm away from home. The address for viewings or inspection: Parklands Farm, Reynoldston SA3 1AE

I had it serviced 3 months ago.

If you have any other questions please reply me back.

Many thanks
Jacob

Second:

"[email protected]" wrote:
,

Yes price includes VAT. As I've told you in my previous email I'm not available this week. I get back home next week on Monday. If you want I can have it delivered at your address or you can come and collect it when I'm back. If you want to buy it payment has to be made now through ebay/paypal, funds will go in to a holding account. You release the funds to me only after you inspect and agree to buy the tractor, otherwise if it's not sold through ebay when I get back home next week you can come to view it and pay for it.
I attached a copy of the V5 so you can see I'm a serious seller and don't want to waste your time or mine.

More details regarding this method of payment: https://www.paypal.com/uk/webapps/mpp/p ... very-terms

Let me know your final decision as I also have someone else very interested.

Many thanks
Jacob

3rd:

[email protected]" wrote:

I've started the transaction, payment invoice was sent to your email address. Please check your email and let me know if you got it

Many thanks
Jacob

Almost fall in to their trap:

here is what I received:

eBay® [email protected]

Seller
Marie K. Becker

Address:

419 Enlisted Dr., Bldg. 1820
Scott AFB
IL
Zip:

62225

Country:

United States

How to make the payment:
Payment must be submitted via eBay Cards (5 x $200.00 each) and can be purchased with cash or debit card at locations where you shop for your daily needs. There are no special customer service counters and no forms to fill out. Participating Retail Stores include: 7 Eleven, CVS Pharmacy, Target, Best Buy, Fred Meyer, K-Mart, Family Dollar, Dollar General, Family Express, Kroger, Lowes, Pay-o-Matic, Rite Aid, Staples, Winn Dixie and more.

STEP 1 - Go to any of these stores listed above and purchase 5 eBay Cards of $200.00 each.
STEP 2 - Call our Financial Department Support at: +1 (858) 386-0003

Protection and Refund:
Once the item is delivered, the buyer has a 5 days inspection period. After the inspection period is over, the buyer will contact eBay with the results of the inspection. If, for any reason, the item does not pass the Purchaser's inspection, it will be returned to the seller, on seller's expense and the funds will be returned to the buyer, in full within 12 hours.

For safety reasons the payment details will be dealt with the utmost security and will not be handed to any third parties. eBay will be in full control of the funds as soon as it reaches our trust fund account, so we will be able to protect and guarantee your funds. Once the funds have been sent to our trust fund account, only the Purchaser will have access to it.

NOTE: eBay will release the funds to the Seller only after the Purchaser receives and agrees with the item.

Had a similar experience with a so called seller "Cindy" who claimed to have a 2006 Fleetwood Tioga 29V on sale. I found the posting on Craigslist and after sending her a few emails she answered that she wants to use some kind of consignment service (not real) from ebay motors services:

here is what she wrote:

From: Cindy T. Stuart

Hello!
I am the owner of the 2006 Fleetwood Tioga 29V. I had it advertised nationwide through Facebook Marketlace. It is still available for sale. It is in great shape. it has no damage, no scratches, dents or hidden defects. It is in immaculate condition, meticulously maintained. It has 79,000 and clean title. It has 6.8L V10 engine, gasoline fuel and automatic transmission. Privacy Curtain, Fantastic Power Roof Vent & Sliding Side Windows, Cabover Bunk Ladder, Driver/Front Passenger Flexsteel® Adjustable/Reclining Suede Bucket Seats W/Armrest, Driver/Front Passenger Airbag Supplemental Restraint System, Custom Dash Appliques. Everything works great, it was recently professionally detailed interior and exterior. I am selling it at this final price of $2,500 because my husband passed away last month and it brings me a lot of bad memories and that’s the reason I want to sell it asap... I also got a new job and moved to Augusta, ME and many other things have priority now so it has to go. I attached you some photos. I want to use eBay Services for both our safety, so if you're interested in purchasing this vehicle just email me your full name, address including the zip code and phone number. I will inform eBay that you are selected as my possible buyer and they will contact you to explain the entire procedure.
I look forward to your answer.
Thank you

Do not fall victim to any consignment or ebay services...usually the persons who try to steal your money are from West Africa so be aware. Hope this will help others because I lost money because I was not informed.

Yep, [email protected] sent me the same email which is below. PLEASE email [email protected], their registrar, to get their site taken down! Prestigeautodepot.com is a SCAM site!

EMAIL #1 ----
This is the 3rd time when trying to reply you and I'm getting a message saying that my message is not delivered. If you see this and you are still in the market, contact me at [email protected]
Thank you

Sent from my T-Mobile 4G LTE DROID

EMAIL #2 ------
Hi, I just came back in town, had a family emergency. Hope I'm not too late and you are still interested.
All the appliances are in working condition. Was never smoked in, very clean, lots of storage space inside and out. Clean interior, has no unpleasant odors of any kind (i.e.: pet, smoke, musty, etc.). Main floor doesn't show scuffs and blemishes. Carpet are in very good shape. There are no roof leaks of any kind. It is a clean camper, was well taken care of with no issue at all. All the service records and manuals are available. It has a clean and clear title, it's ready for a quick sale. Please check the link below to see the pictures, specifications/description, a summary inspection report, etc.: https://www.prestigeautodepot.com/inventory/560211/
The trailer can be seen at the local PAD warehouse (I suppose you know Prestige Auto Depot). I left it in their lot because I got a great deal on a different one (keeping them both is not an option, have to pay the other soon), and also due to the COVID-19 pandemic I prefer to avoid personal meeting, therefore I have signed a consignment agreement with these guys for its sale. To personally inspect/pick up and pay by cash, all you have to do is to contact PAD and schedule an appointment. All their contact info are available on the website (phone numbers, live chat, office locations, etc.), to the contact us section. Just provide them my name as seller when contacting them and they will provide further assistance.
In case you want to have it shipped, due to my membership with PAD and also because I'm buying the new trailer through them, I've received a gift voucher and shipping up to 500 miles is free of charge (over, extra fees will apply, $1.15 per mile). If this option suits to your needs, then all you have to do, is to go on the website to buyer registration page and request the purchase. Just fill out the requested information on that page and, within maximum 24 hours, an invoice regarding the purchase will be issued to you. The invoice should contain detailed information about the transaction, like insurance, shipping process, bill of sale, payment instructions, etc., basically all you need to know about your purchase. That's the essentially online buying process, but I should also mention their pre-delivery inspection you get at delivery and their 7 day money back guarantee that follows, which costs nothing and should give you the chance and time to decide on the trailer, even before I get paid for it. The pre-delivery inspection will have a PAD representative on site who should answer your questions, show you everything works. The trailer was even pre-inspected before being listed for sale and passed their inspection flawlessly.
To end with, the entire purchase process (payment options, shipping, guarantees, return policy, etc.) is described on the website, on the how it works page. Just read this page to better understand the process, I'm sure they do a better job explaining things than I do.
That's all for now, but if you have questions, I'll be more than happy to assist.

--
Respectfully,
Sharon

EMAIL #3-----
Hi,
Last price that I would take for a quick deal is $20200. Can't go under as I'm already selling under the market and all the fees associated with the sale are my responsibility too.
The trailer is placed into PAD storage facility from Syracuse, NY.
Not quite sure where you have seen the trailer because my son and I took the liberty to advertise in many areas, knowing that we have 500 miles covered. If you live more than 500 miles away, extra shipping fees will apply ($1.15/mile).
As I've formerly remarked, to pick up/inspect, you must contact the company and ask for guidance.
All their contact phone numbers are on the website, to the Contact section.
You can also request to inspect the trailer through the Schedule Inspection Appointment application, from the Contact Us page, or simply go on live chat and request further assistance.
Like I've told you before, you will be automatically enrolled in the 7 day money back guarantee program. You can read more about this return policy on the website (7 Day Money Back Guarantee page). More exactly, if the trailer won't be as I've described or as it can be seen in the pictures, PAD will take it back and automatically refund your money, and the cost of having it returned would come out of my pocket, of course.
If you still have concerns or questions regarding the transaction, both options are described on the How It Works page. Check also their FAQ page as there common questions are already answered. It's better to have everything clear before having a transaction started. I am sure that everything will go smoothly and safely because PAD is are a reliable company, a five 5 star company and that because their services are strict, safe and trustful, at the same time. A simple research on the Internet can give a great overview about their services: https://www.google.com/search?ei=elYHX-aKEczItQap7a-QAw&q=Prestige+Auto+Depot+ww...⇄ /> To end with, you choose which option suits to your needs, for me both are safe and secure. There are a few more people interested for the trailer and, of course, it will be sold to the first who will will pick it up at the warehouse location or, if opting for shipping, to the first that will register the transaction and pay for it online.
Thank you!

Same Here. Looking for a Bobcat mini excavator and found two on Craigslist nation wide search. One in Oklahoma and one in Texas. After several attempts to contact both, I received this email on the 2006 unit in Oklahoma. When I went to the site and clicked on the link, the 2005 unit from Texas popped up. Also went back one link to just inventory and there was nothing. Did a search in both cities and nothing. Went to just the home page and still no inventory. Started a search for PAD Scams and here we are. So Thank You for this forum, just saved me about $12,000.00.

Here is a copy of my letter.

Hi, I just came back in town, had a family emergency. Hope I'm not too late and you are still interested.
The machine starts and runs like it should, without any issues. It has been checked out from one end to the other. Engine runs excellent, starts, runs well throughout all functions and does not smoke. All the controls are in working order and there aren't any service indicators or warning lights on. Has no mechanical issues or leaks, only normal wear and tear of a used machine. It has been always barn kept. All service records and manuals are available. This is a clean machine, no liens, debts, it's ready for a quick sale. Please check the link below to see the pictures, specifications/description, a summary inspection report, etc.: https://www.prestigeautodepot.com/inventory/904120/
The machine can be seen at the local PAD warehouse (I suppose you know Prestige Auto Depot). I left it in their lot because I got a great deal on a different one (keeping them both is not an option, have to pay the other soon), and also due to the COVID-19 pandemic I prefer to avoid personal meeting, therefore I have signed a consignment agreement with these guys for its sale. To personally inspect/pick up and pay by cash, all you have to do is to contact PAD and schedule an appointment. All their contact info are available on the website (phone numbers, live chat, office locations, etc.), to the contact us section. Just provide them my name as seller when contacting them and they will provide further assistance.
In case you want to have it shipped, due to my membership with PAD and also because I'm buying the new machine through them, I've received a gift voucher and shipping up to 500 miles is free of charge (over, extra fees will apply, $1.15 per mile). If this option suits to your needs, then all you have to do, is to go on the website to buyer registration page and request the purchase. Just fill out the requested information on that page and, within maximum 24 hours, an invoice regarding the purchase will be issued to you. The invoice should contain detailed information about the transaction, like insurance, shipping process, bill of sale, payment instructions, etc., basically all you need to know about your purchase. That's the essentially online buying process, but I should also mention their pre-delivery inspection you get at delivery and their 7 day money back guarantee that follows, which costs nothing and should give you the chance and time to decide on the machine, even before I get paid for it. The pre-delivery inspection will have a PAD representative on site who should answer your questions, show you everything works. The machine was even pre-inspected before being listed for sale and passed their inspection flawlessly.
To end with, the entire purchase process (payment options, shipping, guarantees, return policy, etc.) is described on the website, on the how it works page. Just read this page to better understand the process, I'm sure they do a better job explaining things than I do.
That's all for now, but if you have questions, I'll be more than happy to assist.

--
Respectfully,
James

photo
James A. Looper
CAD | 3D Modeling | Reverse Engineering

E
[email protected]
E [email protected]

Note: This message is for the named person's use only. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived or lost by any miss-transmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. Hatch Group Organization and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Any views expressed in this message are those of the individual sender, except where the message states otherwise and the sender is authorized to state them to be the views of any such entity.

- Laguna Beach, CA, USA

craiglist add for trailer at steep discount. Seller asked for my email and phone and then contacted me directly. email is from a legit business address (hacked?)

Trailer location is very far away and seller has consigned trailer to Prestige Auto Depot. the website looks legit and i filled out the application, she contacted me immediately telling me she was notified. But the messaging on Prestige is a computer generated message and i know its a very sophisticated hack. Price is ridiculously low also.

It appears that the hatchgroup.org goes directly to hatch.com to make it look like this woman is an employee with a large group.

This is a scam and you need to take down Prestige Auto and Hatchgroup.org website ASAP

I also was interesting in a $14,400 John Deere tractor on Craigslist. It was about 8 thousand dollars less than other similar tractors on Craigslist. I reached out to the seller, and he wanted my real email address to discuss the sale. I didn't hear back for a couple weeks, but when I did, the email I received is below. It immediately seem fishy, so I did a bit or research. This group creates fake website like prestigeautodepot.com and fake email domains like hatchgroup.org. When you visit HatchGroup.org, it redirects you to hatch.com making you think it is legit. They get you to wire them money, then eventually delete their current websites, and recreate new ones. Moral of the story: if the deal seems to good to be true, it is.

--------------------------------------------------------------------------------...⇄ /> [email protected]

Hi, I just came back in town, had a family emergency. Hope I'm not too late and you are still interested.
The tractor starts and runs like it should, without any issues. It has been checked out from one end to the other. The engine fires right up, runs well and does not smoke. The transmission works well and shifts smoothly. All the controls are in working order and there aren't any service indicators or warning lights on. Has no mechanical issues or leaks, only normal wear and tear of a used tractor. It has been always barn kept. All service records and manuals are available. It has a clean and clear title, no liens, it's ready for a quick sale. Please check the link below to see the pictures, specifications/description, a summary inspection report, etc.: https://www.prestigeautodepot.com/inventory/472877/
The tractor can be seen at the local PAD warehouse (I suppose you know Prestige Auto Depot). I left it in their lot because I got a great deal on a different one (keeping them both is not an option, have to pay the other soon), and also due to the COVID-19 pandemic I prefer to avoid personal meeting, therefore I have signed a consignment agreement with these guys for its sale. To personally inspect/pick up and pay by cash, all you have to do is to contact PAD and schedule an appointment. All their contact info are available on the website (phone numbers, live chat, office locations, etc.), to the contact us section. Just provide them my name as seller when contacting them and they will provide further assistance.
In case you want to have it shipped, due to my membership with PAD and also because I'm buying the new tractor through them, I've received a gift voucher and shipping up to 500 miles is free of charge (over, extra fees will apply, $1.15 per mile). If this option suits to your needs, then all you have to do, is to go on the website to buyer registration page and request the purchase. Just fill out the requested information on that page and, within maximum 24 hours, an invoice regarding the purchase will be issued to you. The invoice should contain detailed information about the transaction, like insurance, shipping process, bill of sale, payment instructions, etc., basically all you need to know about your purchase. That's the essentially online buying process, but I should also mention their pre-delivery inspection you get at delivery and their 7 day money back guarantee that follows, which costs nothing and should give you the chance and time to decide on the tractor, even before I get paid for it. The pre-delivery inspection will have a PAD representative on site who should answer your questions, show you everything works. The tractor was even pre-inspected before being listed for sale and passed their inspection flawlessly.
To end with, the entire purchase process (payment options, shipping, guarantees, return policy, etc.) is described on the website, on the how it works page. Just read this page to better understand the process, I'm sure they do a better job explaining things than I do.
That's all for now, but if you have questions, I'll be more than happy to assist.

--
Respectfully,
James

photo
James A. Looper
CAD | 3D Modeling | Reverse Engineering

E [email protected]
E [email protected]

Note: This message is for the named person's use only. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived or lost by any miss-transmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. Hatch Group Organization and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Any views expressed in this message are those of the individual sender, except where the message states otherwise and the sender is authorized to state them to be the views of any such entity.

I was searching for a boat on Providence, Rhode Island’s Craigslist. I contacted the seller through Craigslist's anonymous emails and was responded to. I then gave my email address and the person responded from their personal email. The person's email address appeared to come from a business email ([email protected]). I checked into the Hatch company which is legit so I thought it was legitimate.

Nathan sent me a link to proautodepot.com which he stated was a consignment dealer and Nathan had to advertise it himself and then direct the potential buyer to the consignment site who would handle the actual transaction. Seller explained that he had purchased a different boat and needed to start payments for it soon so that was his reason for selling the boat to us. Seller said he was physically located in North Kingstown, RI and that the boat was in Buffalo, NY which was a distribution point for Pro Auto Depot. The sale of the boat included transport up to 500 miles to the buyer’s location.

We had many emails back and forth concerning boat specifics, about pro auto depot and their process. The company wasn't registered on BBB, but there were over 120 positive testimonies on their sites and other websites giving positive reviews. There even appeared to be news articles which showed interviews with the supposed founders of the company, who both were Harvard Business Alumni. Given this perceived legitimacy, I paid by wire transfer.

I received email alerts every step of the process: when payment was in process, when payment was accepted, when the shipping process was starting. The Bill of Sale was very complete and included the Hull ID and trailer VIN numbers. I contacted Nathan twice asking about trailer hitch size ahead of our 6/30/2020 planned delivery date.

Today, 6/23/2020, I called their toll free number to reschedule delivery to early July and the phone number provided in the Bill of Sale rang through to a number with a Russian or Chinese voicemail on the other end. I called another phone number for them and a man answered who also spoke a foreign language. When I tried to explain that I needed to reschedule, he hung up.

I started to research them more and as of today, 6/23/2020, their website is down and links no longer active. The Craigslist ad has also been removed. I called my bank and made a local police report today.

- Yarmouth Port, MA, USA

Purchase a boat from Pro Auto Deport advertised on Craigslist with a contact name of Jennifer D Parker with and email mail of [email protected]. Funds were wired in the amount of $10523.00 to Chase Bank, 525 Broadway New York, NY Bank number *********, Routing number (wires) 021000021. My bank verified that Chase Bank numbers were valid.

Boat was then scheduled for delivery on 2 June from Buffalo NY. Free delivery up to 500 miles. No call or notification when delivery was not done. Was able to contact someone on the 2nd and they said transport vehicle was in an accident but "no boat damage" and item would be delivered next day. Message on Transaction page the following day said boat WAS damaged and transaction was cancelled and funds would be returned in 3-5 business days. MANY attempts to contact them was fruitless. Contact with Craigslist owner was still on going but was starting to repeat what Transaction tracker was depicting. Follow on emails with owner was not replied to. Messages on Transaction page and from allegedly owner email, began to get poorly written.... then stopped when I continued to try and contact (her???) The Hatch Group appears to be a legitimate business and not sure [email protected] email was also some type of inappropriate use of an business email

- Atlanta, GA, USA

Purchased van/RV on-line and paid with wire transfer. The Vehicle was never delivered.

- Jacksonville, FL, USA

Do not conduct any transactions with this company. They use a picture of the item you are looking for at a good price on sites like craigslist. Once you email the seller they respond with information directing you to pro auto depot's website stating they are a third party agency assisting in selling. The site looks legit and has approximately 120 testimonies, the "seller" also uses an email address linked to another company name Hatch to make it look even more legit. It is not, they are a scam, the voice mail for the company is now in russian and the site is not found after dealing with them for 2 weeks.

- Corunna, MI, USA

This is a very convincing scan. I was searching for a boat on Craigslist. I contacted the seller through Craigslist's anonymous emails and was responded to by the seller who asked for me to send my personal email to have more pictures sent to me. The email reads, "Hi,Your message was in my spam folder, hope I'm not too late. If you are still interested, Please provide me with your email address to send you more photo!! Thank you in advance!" I gave my address and the person responded from their personal email. I person's email address appeared to come from a business email ([email protected]). I checked into the company, which is legit.

Nathan sent me a link to proautodepot.com which he stated was a consignment dealer. This was his first email... "The boat can be seen at the local PAD warehouse (I suppose you know Pro Auto Depot). I left it in their lot because we got a great deal on a different one (keeping them both is not an option, have to pay the other soon), and also due to the COVID-19 pandemic I prefer to avoid personal meeting, therefore we have signed a consignment agreement with these guys for its sale. To personally inspect/pick up and pay by cash, simply contact PAD and schedule an inspection appointment. All their contact options (phone numbers, email addresses, live chat, office locations), are available on the website, to the Contact Us section. Just provide them my name as seller and they will provide further information."

We've had a total of 13 emails back and forth concerning boat specifics, about pro auto depot and their process. In hind sight, I was probably so excited to get a boat I didn't want to see the signs. I went to pay via wire transfer (another red flag) and my bank thought it was fishy. So that night I did 3 hours of research. The company wasn't registered on BBB, but there were many websites giving positive reviews and even what appeared to be news articles which showed interviews with the supposed founders of the company, who both were supposed Harvard Business Alumni. My wife and I decided to continue with the purchase.

I received email alerts every step of the process: when payment was in process, when payment was excepted, when the shipping process (supposedly) was starting. I received a Bill of Sale, all looking legit, complete with HID and trailer VIN numbers. Then delivery day...2 hours before delivery I got an email... "We want to inform You that the delivery for the Item cannot take place on 06/08/2020. Unfortunately, the Company Commercial Truck was crashed by a car on the route on 06/08/2020 - 8:45 AM, and we are now obligated to replace the Truck. This process will delay the delivery of the Item with up to 1 (one) Business Day. Consequently, the delivery of the Item will be delayed until 06/09/2020 - 3:00 PM...Note: There is no damage on the purchased Item, only the Company Commercial Truck wheel was crashed by another vehicle and we must replace the Company Commercial Truck, to continue the delivery. For any type of inquires, You are simply reply to this message or go on Live Chat and talk with a representative."

That's when I started digging into this further. I tried their customer service line but could never get a person. I tried their live chat which is not enabled. I emailed the Craigslist seller Nathan and he responded reassuring me this is just a delay (I would expect him to be more worried about his boat). But I was given another delivery date, so I waited (although with much worry).

Delivery time came and went, and still no boat. I got another automated email, "Through this message, Pro Auto Depot wants to inform You that due to the unexpected accident from 06/08/2020 - 08:45 AM, the delivery of the Item cannot take place. According to the accident report received from our Insurance Company, the Item suffered damages and we are not allowed to deliver the Item in such conditions. Consequently, our Insurance Company has automatically started the refund process for Your transaction.

The Refund process will be initiated to the same Bank account where the money came from, and it may take from 1 (one), up to 3 (three) Business Days. For more information regarding the time frame required to receive a Bank Wire Transfer, please contact Your Bank.

Additional Info: No action is required from Your part. We offer no further assistance in this matter, only if You would like to have the funds refunded to a different Bank account then the one used to transfer us the funds.

Note: We recommend You to be patient and wait for the funds to reach Your account as this process involves multiple procedures that are not in our power (i.e. files to be prepared and transferred between departments, etc.).

We want to inform You that, if by any reason Your Bank will fill out a Refund request on their own, the funds clearance may be delayed up to 10 (ten) Business Days. A Refund request from Your Bank, involves a complaint that has to be cleared before the funds are reversed to Your account and this process may take up to 10 (ten) Business Days."

I did another search on ScamPulse.com and found the scam tracker. Under the pro auto depot name I found 3 instances, all with horrifying similarities. Worse yet, Nathan Green is shown as one of the company founders! Also, the craigslist listing has now expired.

Stay away from Pro Auto Depot. I really hope someone can get these guys. This one hurt! Oh yeah, and I bought this on my 40th birthday!

+1
- North Attleboro, MA, USA

Nathan Green through Pro Auto Depot- boat scam! 3rd party company is a scam

+1

found forklift on craigslist tryed to buy went though pro auto depot scam out 10,200 dollars

- Hot Springs, SD, USA

I've been searching our local craigslist listings for a compact tractor and came across a posting for one that matched very well what I was looking for, and within the price range of my budget. The seller was asking $14,400 for it. So I contacted them through craigslist, but it wasn't until 10 days later that I received a reply. The email was apologetic, saying the CL emails had gone to their spam folder and that when they tried to send me a response their reply was returned. They asked if I would send them my direct email so they could send me some pics and additional information about the tractor. That was fine with me (at the time).

The person then emailed me to let me know that they were selling the tractor through proautodepot.com. This was part of their email:

"The tractor can be seen at the local PAD warehouse (I suppose you know Pro Auto Depot). I left it in their lot because we got a great deal on a different one (keeping them both is not an option, have to pay the other soon), and also due to the COVID-19 pandemic I prefer to avoid personal meeting, therefore we have signed a consignment agreement with these guys for its sale. To personally inspect/pick up and pay by cash, simply contact PAD and schedule an inspection appointment. All their contact options (phone numbers, addresses, live chat, office locations), are available on the website, to the Contact Us section. Just provide them my name as seller and they will provide further information."

They also mentioned that one of the perks to listing it through Pro Auto Depot was that he received a gift voucher from them which provided free shipping of the tractor up to 500 miles. Since I fell well within that distance, I wouldn't have to pay any shipping. Looking back on it now, all this was too good to be true.

I had several questions for Pro Auto Depot but each time I called, it was an automated answering service and I could never get through to a live person. Their claim was that because of covid-19 their staff was extremely busy and could only address calls for registered buyers. But as their website states, to be a "registered buyer" you need to have an agreement in place with the seller. But I wasn't going to enter into an agreement with the seller if I still had questions on how the company worked out the sales. I also tried emailing them but I received what seemed like automated replies as well. They claimed that they have an online chat on their site, but it's not enabled. These 3 things (customer service through phone, email, and non-working chat) were my initial red flags.

So I started investigating the addresses for the locations that were listed on proautodepot.com within the US. Looking them up on maps.google.com, google did not show ANY indication that such a company existed at any of the 3 locations. Their NY address actually shows up as a large condominium highrise in NYC.

Another red flag (not initially... though it should have been) are the forms of payment which Pro Auto Depot takes: 1. Bank wire transfer, 2) Paypal, and 3) Credit card or debit card. With a caveat: paypal and credit cards are ONLY accepted for sales under $1,999.00. So the tractor purchase would have HAD to be through a bank wire transfer. I've purchased a vehicle before through an online 3rd party and I know that for the safety of the buyer there is a type of escrow account. Bank wire transfer sounded very risky, and doing an online search for "bank wire transfer scams" definitely raised that red flag I had quite a big higher!!

So at that point I stopped all further communication with the scammer. Today I came across this ScamPulse.com Scam Tracker site and noticed that (at least) 3 other people besides myself were contacted by this particular scammer, and one person seems to have lost a considerable amount of money. I hope this scammer is caught before anyone else is hurt.

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Pro Auto Depot Contacts

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128 witmore avenue

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