Prius Kings Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Prius Kings, help other victims by adding it!
Scammer's website Priuskings.com
Scammer's address 1320 wolcott rd, Waterbury, CT 06716, USA
Country United States
Type of a scam Other
Me in Branford rather than wolcott. 10 minutes before the 10am appointment they contacted me to cancel. I informed them I was already nearby the address given me. They said they messaged the wrong customer and that they could service the car. I was expecting one person. There was two. When I arrived, the one guy who I was told was the tech had seemingly little knowledge at all about my Prius. They proceeded to work on my car on the front lawn of the house while I was sent for a walk. They finished. I noticed immediately on my invoice they had they year of my car wrong. On my return to new Britain, all the lights flashed on in the car. The car/the battery was worse than when I brought it. I informed them and they apologized telling me it was an issue with the computer syncing. After nearly a week they got me scheduled. Again they sent me to this Branford residence. They sent me on a walk. This time I was without my partner, and I was alone with these two people, and I felt uncomfortable being alone there. They again put in another battery. After some time my phone died so I had to return to the house. I found them fidgeting in the car. The guy asked me how I start the car. I was taken aback. I started it for them. Then they said all set! I said don’t you need to test drive this. He said they did. Since they couldn’t even start it when I arrived and I was watch the street the whole time from the beach and never saw them take it out, I did not believe them. However, being alone, I was not comfortable confronting them. I left. After a week I noticed again the car was worse than it was when I brought it to them. Finally I took it to another shop after Prius kings said they wouldn’t send anybody out until I had it diagnosed. The shop found that it was again the battery. When I told Prius kings, they proceeded to argue with me and my husband and the shop about the issue over the phone. After everything I told them I just wanted a refund. They said that they were going to come and take the battery that they put in and give me my old battery. Then the next morning I get a completely different message saying that it was a simple fix on the battery, and that they could send somebody out to fix it. However, I will not let these people near my car ever again. This was a horrific and traumatizing experience and after everything my Prius is worse condition than ever.