Pride Palace Reports & Reviews

Pride Palace Reports & Reviews (4)

Ridiculous

I placed an order almost two months ago, and still haven’t received it. The checkout process was such a hassle that I found myself pushing the “checkout” button repeatedly bc I was so frustrated. Cue my shipping costs jumping from $21 to $150. I immediately requested to cancel the order, but “it had already left the warehouse”. Tracking showed it in Germany the next day. When I complained to customer service a month later about inability to track, they sent a new tracking link. It had never even been in Germany, much less been packaged the day I placed the order.
Was some of this my fault? You betcha. Regardless, it’s a scam-worthy rating if you ask me.

Useful

I ordered two “free” pride flags from them a little over a month ago, the shipping was around $23. I was tracking the package and it was taking a while, but it did say it was coming. Then a few days ago all the tracking information deleted and I can’t find out what’s going on. Save your money and don’t order from pride palace.

Useful

+16

I ordered from Pride Palace because I do not want to support Amazon. Now, I really wish I did research before ordering.
I ordered in June, and it said it shipped a few days later. My order was stuck in transit for almost a month, but I have yet to receive it. I keep checking daily and all of a sudden my tracking information doesn't exist. I have tried contacting them, but I have gotten no response. Please just order from Amazon, or a different reputable source.

Wasted almost 50 dollars.

Useful

- Ballwin, MO, USA

Scammer's website pridepalace.lgbt
Scammer's email [email protected]
Country United States
Total money lost $21.95
Type of a scam Online Purchase

On Facebook I kept receiving an ad for "free pride flags". On June 2nd, I decided to purchase two flags from the site. The items indeed were free but the shipping was over twenty dollars. I completed my order and within a few days, I received an e-mail stating that my order was processed and on its way. It included a tracking number, however the link to the tracker did not work and I had to manually type in the tracking number. On top of this, the tracking website was Global. It was then I discovered that my order would be shipped from China. I knew that it would not arrive in a timely manner and waited, checking the tracker once or twice a week. However, the status never changed from my first time viewing it. On July 1, I decided to contact the company as it had been almost a month without an update. I entered an online chat with a representative which was lackluster at best. The responses were generic, slow, and did not give me much information. So I decided to read the FAQs. For the U.S., their delivery time can be from 35-70 days and even longer in other countries. Also the order cannot be changed in any way once it has been shipped. My only options now are to wait and see if the package ever arrives and then file for a refund or get a refund through my bank. I cannot find any sort of address or phone number so I cannot file a complaint. I feel absolutely cheated. Do not order from Pride Palace!

Useful

+16

Pride Palace Contacts

Pride Palace associated photos:

View Photos

Phone:

+1 (408) 763-8722

Website:

pridepalace.lgbt

Social networks:

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