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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1550)

- Chester, PA, USA • Dec 05, 2023

I purchased a Infinity Game table

+1
- Coatesville, PA, USA • Dec 05, 2023

Purchased an item through TikTok. Have done so previously with no issues. This time, I provided the necessary information to complete my purchase and subsequently received a tracking number for the package that allegedly shipped. This occurred on November 1.

After more than a month went by with no movement on the tracking number, I reached out to the email address provided on the website for customer contact. Received a response relatively quickly that is pretty clearly AI-generated. They assured me that my package was en route and would arrive prior to December 1.

Each subsequent attempt to contact was met with the same vague assurance that they're working on tracking down my package, but they've refused to provide updated tracking information and refused to issue a refund. There's no phone number listed to contact them and it's now been 5 weeks since I placed my order. (It was for an advent calendar, so it's useless to me at this point.)

- Capitol Heights, MD, USA • Dec 05, 2023

Coats and sweaters on sale. I have been emailing [email protected] asking where is my order and only receiving an automatic reply

- Brinklow, MD, USA • Dec 05, 2023

I recently ordered a jersey from alexfastsports.com. They did not come through for me. Production was to have it ready to ship in 3 days and I paid an extra $26.50 to get it by 12/2/2023. On 12/1/2023 I received an email saying they couldn’t verify the color of the NFL team which they showed on their homepage. They were suppose to ship 12/20/2023. If Alexfast is not a scam organization, then they are completely incompetent.

I have the emails if you would like to see them.

- Warwick, NY, USA • Dec 05, 2023

ORdered a product and it was never received. They are no longer responding to emails.

• Dec 04, 2023

I ordered a electric tire pump from Welldik Inc China company email address disappeared tracking number is only proof of purchase through Cash-app from Facebook Advertisement tracking number AS847827647CN

- Brooklyn, NY, USA • Dec 04, 2023

This scammer has tools on social media and websites. Everything looks good until you pay. You do not pay to a bank but a third party. It is a very clever scammer. Be aware of this company. I messaged on all platforms and never received one message.

- Clarks Summit, PA, USA • Dec 04, 2023

Ordered a part, an air cleaner base for a Pontiac 400 motor, and Mario said he would send it out the next day. Never did i have requested a refund and he has promised that many times, but still nothing.

- Lancaster, PA, USA • Dec 04, 2023

Saw an advertisement/post for House Plant Paradise on instagram. Reviewed website and checked for reviews. Did not find anything negative. Made purchase. Did not suspect the scam until I was sent tracking info from Track718. This did not look legitimate. I google searched it and found that it was likely related to a scam. I emailed House Plant Paradise asking to confirm my purchase, stating my concern about Track718, and asking to cancel my order. Person responded explaining that product may take 20+ days to be received. They use shopify and zendesk platforms.

- Berwick, PA, USA • Dec 03, 2023

my wife clicked a page on facebook for gorden ramsey hexclad bakeware that was [ overstock for 9.99 ] when i checked our account i noticed 2 purchses we did not make- so i looked up the website a found it was a scam

+1
- Doylestown, PA, USA • Dec 03, 2023

I ordered a hair care product. The confirming email stated I would receive my product within 5 to 12 business days. I ordered this product September 10 at 9:59 AM 2023. I still have not received this product or any. Inform as to when I would receive this product. I just keep getting emails in return to my demand emails requesting my return monies the emails that they sent me keep saying that was in 24 hours when as a representative would be in contact with me I have probably sent 20 emails and haven’t heard nothing.

They’re mailing address I have as 14/floor, Costco tower, 183 Queens Rd., Central SHEUNG wan Hong Kong

- Dunn Loring, VA, USA • Dec 03, 2023

I received items that were NOTHING like what was advertised. The reviews are clearly being manipulated because no one in their right mind would write some of things said about these items. It’s not even just a quality issue, it’s just not the same thing as what they show. Then, when you try to return, they tell you that they don’t provide shipping labels and it would be too expensive to ship it back and would take too long. Their return policy on the website says 30 or your money back guaranteed. I do believe it says they don’t provide shipping labels but they don’t say where they are shipping from or that it will cost more to return than what you actually spent.

- Windsor, PA, USA • Dec 02, 2023

I responded to an ad for White Mountain puzzles at a very low price. I ordered several puzzles totaling $67.86. On November fifth, the amount was deducted from my account under newinyee.com incorporated. And I have yet to receive anything..

- Waldorf, MD, USA • Dec 02, 2023

Nov 7th: Ordered a dog drying rob I saw from an Instagram ad @roobzeofficial. It was advertised that the rob was free, if you paid for shipping, which was $10 per order. When I first made the order I made a mistake on the quantity and entering in my address. I immediately contacted support at [email protected] to make them aware of the mistakes. Someone immediately emailed me back to say, because of their standard quick order turn around and shipping, they would not be able to reduce the quantity of my order, however they were able to change the shipping address.

About three weeks passed and I did not receive my order. I contatcted support to see when my order would be shipped, especially since they told me that they could not change the quantity mistake I made. They sent me back an email, saying that the order shipped and gave me a tracking order from the website track718.us. The website never loads. I've contacted them over ten times again via email, and now there is abosolutely no response. Looking at their Instagram posts, there are people who post that they are scammers, however for some reason, Instagram hides these posts, so they are not evident when you read the comments initially.

My credit card was charged $20. The only location information I have for them from my credit card is Roobze Neward DE www.roobze.co de.

The adds they have on Instagram, Facebook and their website seem very official, so it's was very misleading and gives you the impression they are legitimate. DO NO BUY ANYTHING FROM THIS VENDOR.

- Eufaula, OK, USA • Dec 02, 2023

They were selling a metal deer sign that could be personalized that holds a bow. They took my money and sent me an email with a tracking number and all it says is that a label was made in Jamaica, new york 11430 on nov. 19th. And when I tried to send their customer service an email it came back as that the email address was invalid and I tried to look on Facebook and its invalid there too now. Just so you know I tried to upload screen shots and it wouldn't let me continue.

- Woodbridge, VA, USA • Dec 01, 2023

I did a survey to win a kitchen pot set where all I had to do was pay for shipping and then I called to tell them to cancel 2 minutes later when I looked at my account there was a charge for $9.95 plus $119.95 for ZEN BODY ELITE I got an email saying it was canceled but I'm being charged anyway

• Nov 30, 2023

I ordered a mobility scooter and cordless vacuum cleaner from WELLDIK INC. I received Receipt #1253-4014 for the US$82.38 I paid on 17th November, 2023 but nothing further. All emailed attempts to contact their website or their support address have been returned as MAILER DAEMONS.
My browser security usually denies me access to fraudulent or suspect websites but this one got under the radar. Nothing showed up during my usual 'scam search reports' either but I have obviously been scammed.

+9
• Dec 04, 2023

I am waiting on a scooter from Welldik. I received receipt # 1185-4895, but I haven't received my order and all my attempts to contact them have been returned undeliverable.

- Southampton, PA, USA • Nov 30, 2023

purchased what I thought was a Carhartt jacket off of a FB ad. When the coat came, it was way too small and it was an obvious fake Carhartt. I emailed them and they would reply with vague answer and ask me to send them pictures of the jacket. After serval days of back and forth they finally said that since they were based in China, that the return shipping would be too expensive and that I should just keep the item and they could offer me a 15% refund. I told them no and that I would report the transaction to my bank.

+2
- Drexel Hill, PA, USA • Nov 30, 2023

I clicked on an advertisement on Instagram that featured Trisha Yearwood and stated that due to some kind of error, they couldn't sell these Le Creuset cookware sets so they're sending them free if you just pay shipping! I paid $9.95 using my debit card and then did not receive any kind of confirmation email or anything. I called the phone number listed on the charge from my bank and got a representative who was insistent that what I paid for was "a chance to win." I explained to him there was nothing in the advertisement indicating that. He offered to give me 75% off future charges. I told him I didn't want to incur any further charges at all from them, so he agreed to "cancel the account" and refund my $9.95. I'm still waiting to see if that happens or not, but I was very disturbed to learn that they intended to continue charging me. At the very least, this is a case of false advertisement, but seems to be some kind of subscription scam. The advertisement indicates its from Le Creuset Cookware, but the charge on my card shows it's from GREATULTIMATEPETSTORES, and I can't seem to find any legitimate company with that information.

+2
- Fox Lake, IL, USA • Nov 29, 2023

I placed an order through Halara. The carrier is listed as Speedx. While every other delivery service has no problem, Speedx claims my address is invalid and undeliverable. Package is being returned to facility. What facility? They are blatantly stealing packages.

+1
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