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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1917)

- Maple Valley, WA, USA
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Horrible- item

Received was fake. Ask for a return label. Mailed it back, refused to refund me. Wouldn’t contact pay pal. Sent multiple emails, was promised refund multiple times, no refund. Contacting US bank to try to get my money as pay pal refuses to help because they are telling me the return label isn’t real.

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- Desert Hot Springs, CA, USA
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Ordered a piece of jewelry from this company in early December 2023. They send a set of cheap stickers ahead as a welcome gift from their office in San Diego,CA. Never received anything else for all of December. Found out after multiple emails to their support from “Sheen” that they had ‘lost’ my item and would resend a replacement. Late January they sent an email with tracking info that my item was out for delivery…in South Carolina. I live in California and promptly alerted them. Sheen responded via email that my package was already delivered to me.

Cut to the chase: this is a scam Chinese company that even goes so far as to use a fake tracking site to show items out for delivery. Luckily my credit union has replaced to money in my account. Be very wary of ordering anything through social media sites.

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- Langhorne, PA, USA
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I ordered an AI robot names Emo from their website on January 6th. When it didn’t arrive, I waited a reasonable amount of time considering it was coming from overseas, I began to worry it got lost. I followed the tracking link to discover the shipment was sent to Hawaii. I think they sent me the wrong link. I e-mailed them, they said they’d resend it, but refused to give me a new tracking link. It is almost two months and all I keep getting is excuses. Still no Emo. I have all e-mails saved, including the original tracking number. The problem on my end is I cannot find the order on any of my cards, so I can’t ask a bank to refund the purchase. :(

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- Annville, PA, USA
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Owala water bottle.. only contact information provided was to email them.. I did multiple times with no response from them.

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- Upper Marlboro, MD, USA
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I saw this company on TikTok and thought I’d order these outfits. I ordered some items and they kept sending generic copy and pasted generic emails. Then they just stopped responding altogether. They won’t provide tracking information or let me know when I’d receive my items. I keep seeing other people having the same issue and this needs to be addressed. They are scamming people.

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- Hanover, PA, USA
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I order from this site on Dec 4 and never got my order or my money back. Everytime I text customer service they say it coming and than all of a sudden now they are saying they had to resend it but that way a month ago. I ask for my money back but they keep saying they can't give it back

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- Englewood, OH, USA
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purchased bunn coffee pot received sun glasses unreal trying to get staighted out keep saying they sent the pot box sizei got was 7" by 2 1/2" sent pictures and tracking #

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- Philadelphia, PA, USA
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I placed an order for a ring. It was supposed to take 10 business days. A month later, only stock computer generated responses to inquiries and no refund issued. The order was never made.

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- Downingtown, PA, USA
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No contact info, no confirmation email

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- Chicago, IL, USA
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Online clothing store. I did not receive the item I purchased. When I reached out to customer service I did not get a reply.

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- Langhorne, PA, USA
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I ordered a little robot named Emo in early January. It was taking a long time so I checked the tracking and it was sent to Hawaii. I live in Pennsylvania. I contacted them again about the mistake and they said they were having it reshipped. It still hasn’t arrived. They keep putting me off, ignoring my request for a refund. I am disputing this with my credit card company.

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- Doylestown, PA, USA
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I accidentally must have hit purchase when I didn’t intend to and the order was placed. I saw the$127 had been debited in my checking account. I accidentally ordered their eye pods or some product like that to help my skin etc and o have emailed them multiple times with no reply. This Gleamy company has received numerous bad reviews and I’m so upset I bought these. It was a total mistake. I don’t even want the product to arrive. I just want my money back. Ps. I don’t know the scammers email. I used mine in tht spot. My email

Is ***********************

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- Bloomsburg, PA, USA
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I ordered this pet brush almost a month ago now and i have not received it. I reached out on shopify to them through a chat forum they offer and they stated they were going to check on my order and get back to me asap. I heard nothing from them. I checked the shopify store for Best The Rest store and there are a few negative reviews of other customers all stating the same thing that happened to me.

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- Mays Landing, NJ, USA
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I purchased a product on FB Marketplace and paid with Venmo. First time doing this. Venmo and Capital One won’t help.

@kapree.davis.3

Venmo

@kapreedavis888 transaction ID ******************* Jan 19, 2024

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- Philadelphia, PA, USA
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They are still out there advertising under this name.selling shoes and clothing. They have Haitian, African or Jamaican accent when or if you get them on the phone.and then they lie sbout you delivery.

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- Washington, DC, USA
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I placed an order for a particular wig on this website and when I ordered I never received any order confirmation. Days went by and I decided to contact customer service which links to a WhatsApp chat where I stated I didn’t receive any order confirmation or further communication. I then got an email stating that I should receive the wig on a Friday. The wig came the next day which was a Tuesday and it was a completely different wig from what I ordered. I then contacted customer service again providing evidence and was told that the wig looks the way it does because of the lighting I’m in and the photos on THEIR website uses filters. I then went to check my order history on the website and they put the inaccurate wig information for the wig they sent me as what I actually ordered. I know for a fact I did not order that wig as I would have never ordered that as it’s not something I ever wanted. This also explains why I never received an order confirmation! Complete scam!

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- Harrisburg, PA, USA
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I saw an ad on Tiktok for these beautiful butterfly dreses I really liked. I ordered

two of them immediately. I entered my card information at the point of purchase. I then received a confirmation for order as well as a receipt and tracking number whick is now invalid. There is no such tracking number in the shpping company dadatabase that was given to me at the time of check out. I ordered my merch 2/6/24 and to this very day still no response nor merchandise.

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- Felton, PA, USA
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Just the stupid keto gummies that i wanted to try

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- Michigan City, IN, USA
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This scammer advertised a mag loader that was supposed to "easy" to use. I purchased one for a friend, one for my son and one for myself. The website claims 100% user satisfaction with a money back guarantee if not satisfied. The units DID NOT perform as the site advertised AND I cannot get a return call or email from the groups despite 3 tries. As a mater of fact, the video that is used in the on-line advertisement of the mag loader sold by the company uses a completely different type of mag loader called a "UPLuLa" than what the site sells. I am afraid that this Company is a Fraud and just want to make sure others are not scammed. I do not know the address, telephone number or Zip Code of the Scammer.

Another website reference is "Tactical USA".

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- Middletown, NY, USA
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I foolishly clicked on a link in December to receive a necklace for $12.78 (shipping charge). Since then, I've been getting $36.81 charges per month. When I email them to inquire about these charges & to attempt to get a refund, I do not get a response to my inquiries. I try calling their phone number & get a voicemail, which I leave a message and don't hear back from. I have endured three charges since December of the $36.81 in addition to the $8 for the initial purchase. I've received one, very cheap necklace from them and have received nothing since. I don't know WHAT I am paying for the warrants $36.81 per month. I'd like these charges to stop without having to freeze my bank account and wait for a new debit card. At this point, each click of a link to their site comes back "site not found." Thank you.

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