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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1969)

- Washington, DC, USA
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I am writing this email regarding an unfortunate situation. On December 19, 2023 at 12:30 am, I placed an order for 5 coats. The coats were between the sizes of 2x to large. The ad of Macy's Backstage came across my computer for coats on sale. Macy's is my favorite place to shop. I didn't think anything was wrong because it was Christmas and it was one of my main stores where I do the majority of my shopping. I have been corresponding with this store for weeks waiting for my order they never sent my order. I finally received notice today stating they had delivered my coats in January 22,2024. I sent emails that week mentioning that I still had not received my order. And to make matter worst is the website has been switched from Macy's Backstage to Shouldia. I called Macy's today 2/16/2024. I spoke with two representatives from Macy's stating my concern they said Macy's Backstage store does not have an online center. I told them these people are using your logo and brands to steal people money.

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- Tobyhanna, PA, USA
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I saw an ad on Instagram saying that Luvme hair website had a 90% off clearance on wigs. I viewed the website and purchased 4 wigs totalling 80 dollars. After purchasing I was awaiting a confirmation email. Later I returned to the website of Luvme only to find out a order was never placed with them. I search my spam folder and find the confirmation email which has a website address of vineesuperhero.com. I proceed to the website and it shows my wigs are in waiting to ship status. Now 10 days later and I have sent several emails to the website with no replies. My order status still shows waiting to ship. I knew those prices were too good too be true but the webpage really duplicates the real Luvme hair website.

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- Philadelphia, PA, USA
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I ordered 3 pairs of jeans through the site. They sent me tracking information. The tracking information shared shows the items were delivered but never arrived at my home. I filed a complaint with the company and they agreed to ship another order with new tracking information. Again the tracker showed the items delivered but I never received them. I contacted the company for a refund to which they initially offered a partial refund. I demanded a full refund which they stated would take 1 month to process. 1 month later I still never received a refund. I contacted them again and they stated it might take a few more days. 2 weeks later I still have not received a refund and emailed them again.

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- New York, NY, USA
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I never received the hoodie I ordered and I had downloaded pictures to be put on the hoodie. The tracking they sent never worked and when I tried emailing the email was no good and the website was no loner there.

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- Falls Church, VA, USA
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This is a scam that is using a weight loss product with the singer Kelly Clarkson as the spokesperson advocating for these weight loss gummies. This company's website will not allow you to cancel/revise or stop the order process once your credit care information has been put in. The product advertises for $39.95, but you get charged $239 then and on a monthly withdrawal cycle without permission. You can't stop it once they have your credit card information. Your order acknowledgement email comes about one hour later with the charges listed, but no mention of what you ordered or how much, nor does it show that you authorized a monthly withdrawal on your credit card for that amount each month.

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- Allentown, PA, USA
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This seems like an average underground clothing site , it’s not . You never get your order

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- Philadelphia, PA, USA
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I order cup for my daughter birthday on 1/24/24 item never arrived today date is 2/14/24 when I originally placed the order, I received an email with an order number. sitting at work i realize i never received the cup therefore I searched for the email when I went back to the website it said unable to be found.

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- Springfield, VA, USA
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On January I ordered product from Sugarbabycare, I believe they are located in Florida. I have not received my product. I have emailed more than once and not reply. I am reading of so many others having the same exact experience. They are a scam! Website still active.

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- Minneapolis, MN, USA
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They claim to sell the bling make up brushes. Since I am a make up artist, I thought they would be a nice addition to my profession, so I ordered four packs never received them and when I called it was a number to some medical thing and when I emailed I get nothing back. They stole my money. Not a legitimate business.

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- Leavenworth, WA, USA
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My bank flagged my account and put a hold on the debit card. The first charge was 02/08 for $1.25 to test the account and the second charge was 02/10 for $24.95 which according to the fraud dept at my bank is a monthly subscription type charge intended to continue to charge my account.

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I paid for an electric wheelchair. It referred to Walmart in the ad. But they took the money out of my account. And I haven't been able to contact them since

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- Farmville, VA, USA
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COUNTERFEIT U.S. SILVER DOLLARS. Late at night add came up on my computer for a great deal. Limited time offer. Valid this day only. Looked legit as it was using the U.S. MINT as the source.

I was alerted by others on FB that I had been scammed. I went on line to search out information on Cindy Zhang whose name was used on the package and she had been reported to be involved in other scams and using the same address. I looked up the property at the address and it is a warehouse. There were other scams associated with this address.

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- Westminster, MD, USA
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Order items and they keep updating as waiting on details. No details are missing sent over 18 messages and tried calling their fake number over 29 times. Shop is gonna investigate but said to notify you.

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- Enfield, CT, USA
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Tobacco near.com offers products online and requires payment via PayPal as family en friends. I made a purchase total of $60.71 in January 26th and I have been contacting them requesting a tracking number, they sent me a fake tracking site stating that they have already sent tracking number, however this has not been provided. I was reading information online and apparently this organization used operated under smoke-way.com these people need to be stopped! The PayPal contact info to make the transaction was [email protected]

I have also report this person on PayPal.

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- Smithtown, NY, USA
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Project Palestine claims to offer pro-Palestinian merchandise and donate the proceeds to the Palestinian people. Goods were never received.

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- Waldorf, MD, USA
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This business promoted its product via Facebook. I ordered an item on January 22, 2024 and my credit card was charged. On Feb 8th, I had not received an update so I sent an email to the company. I became suspicious when I was told my product was out for delivery. When I asked for the tracking number, I was told their system was down. I immediately asked for a refund. I was told I would receive a refund but I have not. It's be several days and my credit card has not been credited the refund. I believe this business is a scam.

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- Brooklyn, NY, USA
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The website had good SEO for a specific, hard to find item. Once the order was placed, they said it would arrive in 1-2 weeks and it never did. Four attempts to reach customer service via email went unanswered, no one picked up their customer service line. Finally, a representative over text said they would cancel and refund the order but over a week later nothing happened. It is likely this item (or any items for that matter) were never in inventory, and they are preying off elderly people given that's the demographic for their site.

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- Allentown, PA, USA
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bought single jibbit for crocs. Store said it was being shipped but never did and did not respond with refund or legit tracking info

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- Springfield, VA, USA
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The scammers have an active website and accepts orders online. Then they also accepted payment. But after taking the payment, they became MIA. No order update, no response to email, nothing. I have no idea where to turn and I am sure there are others like me who are placing orders on this website. Basically, the scammers are collecting money on orders they don’t deliver.

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- Alexandria, VA, USA
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They reached out through text and said I had to make a payment before I could get a delivery and I had to send over the payment verification and after I sent it they stopped texting back.

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