NOVA SILK ROAD SARL Reports & Reviews

NOVA SILK ROAD SARL Reports & Reviews – Page 3 (83)

Order Christmas pJ on Nov 14th. Granted delivery and its now January 5th. Still no package. Impossible to get a hold customer service.

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Do not order any thing from neonals.com as it’s shows same address , it says the office is in France but number given is from China

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I ordered a Waldorf doll with several sets of clothing in September for £40.94. after many emails I finally received a tatty cheap rag doll, no extra clothing. My emails asking for a refund are being ignored

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I ordered a doll and have never received it. They kept saying they were sending it. I have asked for a refund and not gotten that either.

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This is a huge scammer called VANKIN. there are a group of four with a backer in Hong Kong https://www.facebook.com/SKAMSPY They hide behind a UK office (empty) but are in China.

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So disappointed with this company ordered what I thought was a flip pan the advertisement very very misleading doesn’t show anything about the glove but I ordered glove by mistake cancelled within 2 hours of ordering only to be told already shipped but then received an email a few days later telling me my order now shipped even though I had cancelled the order so I want an address to return product and I want a refund

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Thought I ordered a flip pan I realised the mistake about an hour into ordering and ordered a glove which I didn’t want and cancelled my order and looked for a refund only to be told product already shipped even though according to them the order takes two days to process so my advise stay away or make sure you know exactly what you are ordering still waiting on a reply as to address of where to return my item that I cancelled
Not a good company to deal with

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order the flip pan 10/8/2020 have not receive it order#20111312530710 please send my order

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Country: United States
Type of a scam: Online Purchase
Initial means of contact: Social media (e.g., Facebook)

I bought the balabella knife sharpener from them and I haven't received it I want my money back or give me what I paid for it's been over a month now and I have been trying to be patient and I'm mad give me my sharpener or give me my money back you're scaming me out of my money

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hi, guys I just tried to ordered a 3d printer from the company name Sovol 3d printers on this website https://sovol3d.com/ after trying to purchase it my card was blocked and therefore I tried to it again with different cards and all of them got blocked, 10 later I got a notification saying my card got blocked. after opening the email I realised that it was an apparent scam attempt after doing loads of research I went to the website and I looked at the bottom of the page where it said the company name which was NOVA SILK ROAD SARL and the address of the company which was in France which was this one (37 rue des Mathurins, Paris, France), I found it a bit weird that the company was registered in France as it is a Chinese company and on the Instagram page it says that there facility is in jinchengyuan industrial Area, shenzhen,Guangdong, 518000 and I could find it on google maps that's odd. so I want someone if possible to confirm if its a scam website because they have great customer service and also a youtube channel which I find confusing

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Same here all different companies

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You can also add tc-dogfish.com that this company trades under.
They also trade under KingFish on Amazon.

The address they have listed is for an Auction House.

I purchased an SSD off Amazon and when I got it, it looked nothing like what was advertised, so I started digging and it lead me to this.

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You can add mybath.co.uk to the list of websites that this company trades.

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On 10-14-2020, I ordered two 42 inch high christmas lantern that plays music and has fake flurry snow blowing. I order the stands they go on and, they were advertised as items that could be displayed on your front porch. The items were being sold by Bonnyprotea under the company name NOVA SILK ROAD SARL, 37 rue des Mathurins, Paris, France but came from china. We paid a total of $79.78 plus $14.98 for express shipping to receive in time for Thanksgiving and Christmas, however, when we received the items, the lanterns were less than 5 inches high and the stands were also less than 5 inches high. We were totally ripped off, I couldn't believe it. Like all scammers, their website looks legit, mentions an email you can write them at and explains a return/refund policy, however, there's no way to reach them. Messages on website are not responded to and, the emails come back as "Failure Notice" and "Mailer Daemon". I am attaching picture of 1) what we received and 2) what we were ordered. Going to call my bank tomorrow to see if they can somehow help with this situation. So disappointed, hope no one else falls for this crap.

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They have one more site for their gangster business. Name Homecrat. Advertised through facebook.

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Ordered chair from Mecor. Site said 3-4 days to ship. after ordering, my email showed 3-4 weeks. contacted to cancel and no response. Contacting the FTC, BBB, Attorneys General and doing a charge back with my bank. Do not trust this company!

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Very poor Service and Items not delivered and still no refund or explaination from your customer services? Why?

As we seem to be having some issues with non delivered items and refunds from your SOBX.co.uk Company

Perhaps you can assist as all the same company?
www.furnituretrip.co.uk, www.salone.co.uk, www.sobx.co.uk, www.bridelily.com, www.gosuperlady.com, www.wfcase.com, www.wudnetur.com

and NOVA SILK ROAD SARL... I am still finding more companies too! So confusing or Scam?

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I saw a coat advertised by this company on Instagram and made the mistake of ordering it before doing more research. my order arrived a few weeks later and the quality of the coat is awful compared to the one I saw advertised. The material looks and feels cheaper and the colours are more garish - in short, I'd never wear it outside. The other basics I ordered are fine but based solely on the misleading advertisement I give this company 1 star and recommend avoiding them - you just can't be sure that what you receive will look the same as what you ordered. https://shebeautys.com/collections/coat

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I ordered a phone case by accident from this website because it was a perfect replica of the website I thought I was buying from. I was trying to buy a wildflower phone case, but instead bought from wfcase. Now, they've taken money out of my account and sent me an email asking for me to pay for my order, which I already had. I haven't heard back from them by email. I'm pissed. Can I sue someone for this? I'm so mad lol. Please do not buy from wfcase.com.

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Did you ever receive anything? I did the same thing. I'm so upset I though I was on wildflower and ordered 3 cases.

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Is this address legit as paypal are asking me to return the fake Dooney & Bourke handbag I bought from facebook from cemurth.com? Paypal are trying to pass the problem and not refund, so I have reported this to the financial ombudsman. What's the point of sending the item back when the address is associated with scamming websites?

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Have ordered the necklace pendant with my kids names for my wife's birthday and have emailed 3 times with no acknowledgement nor response. Very frustrated and angry as this was a gift for her birthday.

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NOVA SILK ROAD SARL Contacts

Website:

ebestever.com
www.ihohoho.com
www.treadblue.com

E-mails:

Social networks:

If you know any contact information for NOVA SILK ROAD SARL, help other victims by adding it!

New reports

Funnyfuzzy

Ordered two couch cushions for pets in April 2026. It is now September 2026 and has never been received. Emails just reply that it has been shipped... Sep 20, 2026

FREESHPMTS.COM

Out of nowhere, 19 USD dollars were charged from my mastercard. I don't know how it happened and can't find the right contact. The fee was just charged. Sep 20, 2026

Cyperglow

Promised to be delivered within a few days. Never delivered and they don't respond at all. They just steal your money. Sep 20, 2026

Online Retailer Scam

Terrible quality clothing with a bogus return policy. Sep 19, 2026

Fake Prize Winner Scam

I won $1500000.00 and $7500.00 a month for life and a 2025 Mercedes Benz... Needed to buy a green dot money pack scratch card and put $400... Sep 19, 2026

NOVA SILK ROAD SARL