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Nord Store Reports & Reviews (9)

After 4 weeks my order hasn't been delivered. I assumed the Nords app was simular to the shein and temu apps. I have ordered from temu and only have good things to say. But this Nords app as well as the staycrownbeauty app I am very disappointed. I have been scammed and would just like to alarm others of these scams. Which Facebook are advertising. I have also noticed that the staycrownbeauty app advertising same items but are using an other name.

I placed an order in December 2022. Never received it. I tried to use the email address. They have listed on their website for problems or questions. Emailed three times. No response. Tracking says my package was delivered. Not true. Went to my local post office. They could not use the tracking number that was provided. Finally had to go to my bank and tell them that I was scammed. They are doing investigation but I got my $30 credited back to my bank account at this point. Run! Big time scammers.

+1

I have been back and forth by email with some Nancy and Amy about an order I placed the beginning of January 2023. I too got a track number that says the package was picked up at the post office by the individual. I've done nothing of the sort. When I called the post office I was told to get the U.S tracking # because they cannot track a package without it. He also told me that when a package is waiting to be picked up it's to pay for shipping and those have been small boxes. Mine would be in a big box because I order about 12 pieces of clothes and shoes.Today I responded to another email I got yesterday telling me the same thing that the package was picked up by the individual. I was told that they could replace my order which I know is a bunch a crap. I told them they need to find my order with the right tracking number and if they can't, I want my money back.

Each email I send I ask, Why does it say the store is closed, try again later? That has been for the last 2 weeks. I have NOT gotten an answer. They keep avoiding my question. And of course the BBB won't have any information because theses scammers are from outside the U.S.A.

Next time I will know that prices like they offered is a SCAM!

+1

Placed an order on January 13.2023. No response until February 2023. Got an email saying my package was delivered be usps n Feb 2 . No package and post office has no records that it was delivered to my address. I had ordered several dresses for my granddaughter’s wedding
Expecting them to arrive in February. There is no way of contacting this company. The email says company is closed at this time . Something needs to be done .
I’m out almost $50.

+3

They said on globaltracking they delivered never received the things I ordered from Nord store

+1

I ordered some items from here a few days ago costing £49 dollars(but I live in the UK)I checked them out on a few reviews and they were not great. I'm beginning to think I've been scammed. They said their prices were so low as they came straight from the manufacturer! I will be speaking to my bank and Facebook about this company. As I think they are making a fortune at the "customers" expense. I say this loosely as they are making people feel they are getting a good deal but truly they are being scammed! I will wait a few more days but I don't hold out much hope of recieving my package! Customers beware sometimes when it looks too good to be true it actually is! 😔

+3

Can't get them to respond, tired of waiting, going to report them

+2

I ordered a sweatshirt and received tracking info from a company I never heard of, but on their website only UPS, FEDEX, and USPS are listed.
The company is from Europe and if you return the item for any reason you must ship it to Italy, AT YOUR EXPENSE. I filed a complaint with my bank and will file one with Facebook.
Also their sizing charts are not US sizing.

+2
- North Little Rock, AR, USA

I ordered a red raincoat on the Nord ad on Facebook on February 23, 2021. I was charged $92 for it on my credit card immediately and paid the credit card bill with this amount included. As of April 1, I had still not received the product. I was given tracking numbers by Nord and tried to follow up with them; today I called both the USPS and DHL, as I discovered to my dismay that the package was sent from Europe (apparently; there is no address for Nord anywhere), and neither had any record of the package being in their possession. I sent multiple e-mails to Nord at e-mail addresses they provided and got several e-mails saying the package was in transit. Today finally a man from Nord telephoned me and told me that they did not have the product I ordered! So they charged me and sent me misleading tracking information for a package that was NEVER SENT. That's fraud. I asked for a refund and was requested to download a huge app on my computer in order to get a refund form but refused to do it as I do not trust this company at all at this point. I have filed a dispute with my credit card company and reported it to Facebook. This company should not be allowed to do business in the United States;

+8
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