Lumina Chicago Reports & Reviews (2)
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The third and final interview was a simple Q&A session about the company. Throughout the entire process, all communication was conducted via text messages, with no emails exchanged. After the interviews, I received a phone call from Jade in HR regarding my job offer.
Once I started, my job primarily involved face-to-face sales outside grocery stores and engaging people on the sidewalk. Each day began at the office located at 350 W Ontario, 6th floor, Chicago, IL 60654, with a morning meeting from 9 AM until around 10:30 AM, and then we would go into the field to make sales either in pairs or individually. There were 40+ individuals working at the office, which seemed unusual considering the company’s small staff count on LinkedIn.
I later learned from a coworker that Lumina preys on college students, recent graduates, and individuals in need of a job. The company specializes in either telecommunications or nonprofit work; current nonprofit clients include Doctors Without Borders and the Nature Conservancy. Additionally, Lumina only promotes from within. Everyone starts as a brand ambassador, then moves up to corporate trainer, assistant manager (with benefits), and finally to executive manager, where they run their own marketing campaign. Kaylyn Hankins and Ibrahim Kamla worked under Yuri Domiciano, and together they had their own company, which was Lumina. According to Yuri's LinkedIn, he has had many individuals work under him who have now been promoted to start their own marketing campaigns/businesses, essentially creating their own schemes and hiring their own teams.
The orders we were generating were being canceled, and the marketing campaign with Verizon was not profitable. As a result, Verizon cut ties with the company, and management took this as an opportunity to conduct 'expansion trips'—which were actually used to test new markets to see if they could open more offices. One manager even mentioned their goal was to gain as much real estate as possible, and I learned that one of these companies had just opened an office in India. One of the managers, Yuri Domiciano, relocated to Rochester, NY as part of an expansion trip, while my direct boss, Ibrahim Kamla, moved back to Morocco. Another manager, Kaylyn Hankins, was also involved but I have been unable to reach any of them.
In addition, I was told by a coworker that our first checks would be paid via direct deposit instead of a paper check, which raised concerns about the transparency of the payment process. The company’s website and all other forms of contact disappeared, and despite my efforts to reach out, I have yet to receive any of the payment I’m owed.