Iswanshop Reports & Reviews

Iswanshop Reports & Reviews (10)

Do not bye from these people

It’s been a while I have not received my order they we’re quick to take my money every time I emailed them I got you must be patient, This is a scam don’t bye my daughter never received the Cristal heart I purchased for her birthday.

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Website: WWW.ISWANSHOP.COM
Address: Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province,China
Email: [email protected]
Country: China
Type of a scam: Online Purchase
Initial means of contact: Website

Poor quality and bad delivery

I purchased the crystal glass with an image laser etched. I paid an extra $34 to have priority delivery. The product is advertised to arrive within 2-5 business days. It arrived very late and is embarrassingly small. Cost about $178 - what a waste of money. I have written a complaint to the company and got no reply.

Don’t buy from them.

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Custom crystal

Terrible . Do not purchase. The thing is so tiny it could fit in Jean pocket , and the imagine is so small you can barely see it. Not happy at all with my order

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After an extremely long wait time, I received my product. it was peeling and looked like a toddler had made it in kindy. when I sent them photos they said they would make another one but I had to pay extra for shipping. I explained that it was a present and the new one wouldn't arrive in time and asked for a refund but they ignored me

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Do not buy from this seller. The product is no where close to what is advertised and you will not get your refund as well, since this is a chinese company you cant do much aftwr your money is deducted. Crappy product, best to buy local atleast you can see the product and get a refund if needed.

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i ordered the 3d photolamp and i have been emailing them and haven't received any feedback from this store. They were so quick to deduct the payment on my account too. Total BS!

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DO NOT buy from iswanshop. I ordered the custom photo 3D lamp and asked for a specific photo to be slightly edited. They did not get back to me for a month and then the package took a month and a half before it arrived. When it arrived, the craftsmanship was poor and, after asking for at least a partial refund, I was told that I could either pay for shipping on another one or be given a $5 refund. This customer service is ridiculous. I repeat DO NOT BUY from this company.

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I ordered the moon light for my mom but i had to cancel my order the only thing they gave for contact information was an email [email protected] and they have not responded back whatsoever i came to the conclusion that my money is lost i hope anyone that gets to read my complaint is smarter than me and doesn’t buy from them!

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I email them almost every other week, I ordered something for my boyfriend for Father’s Day over 3 months ago, I still haven’t received anything. They kept telling me my order was on the way now it says expired.

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- Boca Raton, FL, USA

Address: FJ
Email: [email protected]
Country: United States
Total money lost: $70
Type of a scam: Online Purchase

I purchased a product on their website and I never received it. They sent me a tracking number that didn’t work and never responded to my requests for the tracking information or product.

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