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Ilovehue.store

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Ilovehue.store Reports & Reviews (4)

- Fresno, CA, USA • Feb 25, 2025
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I ordered two lamps, expecting to receive them by a certain date, according to their delivery timeline stated on their website. As the dates came and went, I had not received the products nor any shipping updates. I emailed customer support and responses were delayed and vague. One month later, I still haven’t received the product nor any update on the shipping. I requested that the order be cancelled any my credit card be refunded what they charged, but received the response four days ago, “Apologies for the late reply.

I am coordinating with our Fulfillment Team since your order is already in transit so we can't cancel it.

We are reaching out to the carrier for the updated tracking information.”

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- Boulder, CO, USA • Sep 11, 2024
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Sells lamps, claiming they are a Los Angeles company. All reviews posted are very positive on the site. Ordered a lamp for $70 (50% full price of $140), and it looks like it could have cost $1 to make from cheap LEDs & cheap plastic. When I tried to return, I was directed to send the item to a Chinese warehouse at my own expense.

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- Auburn Hills, MI, USA
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Ordered from website and order was completed by Shop on Feb 17th 2024. Tracking was provided but item has not moved from shipping location in NJ. Website site is hosted in Canada. Looked online for others saying it's a scam and found multiple people who are in the same situation as me, paid for an item and tracking has never moved from NJ.

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- Los Angeles, CA, USA
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I was searching for a specific kind of lamp. This site came up and says they're based in Los Angeles. This could be a lie as I live in LA and perhaps the algorithm knows that. There was a sale. I bought a lamp and as soon as I did, it offered a discount if I got something else. I was debating on getting two, so did. A week after I ordered and received the email with information, I went to track the package and it was in Jamaica, NY. I wrote asking why it was still in Jamaica when the tracking said it had gotten there may days earlier. I got a standard email. When I went back in, suddenly the package was in Union City, NJ. I had a subsequent email saying they were talking to their distributor. It's now been another week. This is a scam. The reviews on their site are lies. Reported to my credit card. Hopefully they won't allow charges there and word will get out to other companies.

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