HP Tech Support Imposter / Cisco Systems Imoster / Safesys Tech Support and Vishing Scam Reports & Reviews

HP Tech Support Imposter / Cisco Systems Imoster / Safesys Tech Support and Vishing Scam Reports & Reviews (1)

- Mooresville, NC, USA

Scammer's phone (888) 515-4245
Scammer's address 14279 Santa Ann St., Frisco, TX 75035, USA
Country United States
Total money lost $574
Type of a scam Tech Support

Contacted HP support in the usual manner. Supplied phone number for a return call. Received return call presented as HP support (unfortunately scammer). I don't understand how they new we where expecting a call from HP support. For the next 5 hours he and a person from (supposedly) Cisco worked on our computers. Payment had to be authorized and the bill paid before returning control of the computer. The iInvoice read Safesys (I expected Cisco) and was told they were an authorized Cisco partner. Realizing too late I researched and found this was a scam. I immediately contacted the credit card company but was told seeing as I authorized payment there was little they could do. The next time we used the computers we noticed bugs and sent them to be cleared (they will be returned in a few days). Time to change passwords. Lesson learned, I hope this warns others.

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