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Hey Dude Shoes USA

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Hey Dude Shoes USA Reports & Reviews (39)

The website was listing a buy 2 get 1 Free or buy 3 get 1 free Hey Dudes Shoes. My total was 99.90 no shipping cost. Says it wails be shipped within 3 days. Longhue District Slenzhen. No phone number listed. Just email address. Charged my PayPal account. Scam!
Heydudsoutlet
Heydudsoutlet

I order 2 pairs of shoes and never got them

I ordered two pairs of heydudes shoes from this place have emailed several times no response, I want my money back, I received a confirmation no shipment update tried reaching out to the email no response, I want this cancelled and refunded back. The PayPal they took my money from my card is China. How can I get my money back from this scam?
Online Purchase Scam
Online Purchase Scam
Online Purchase Scam

+13

Thank you for posting this, i literally had the same thing happen to me and after numerous emails to the merchant and the other website i didn't get a response back. and i knew as soon as i clicked process payment and saw the merchant i was like this doesn't look right as now i know it was a scam. I called PayPal and they opened a claim right away and process the refund. Lesson learned. If its too good to be true, research it first.

i just had the same issue file a claim through paypal say didn’t receive item and it’s a scam sight. i did this last night and they will be sending me my money back

I ordered 2 pair of hey dude shoes off of website and when I ordered it sent me to a PayPal in china and they sent me a order number and hey dude can't find it and I have emailed the email address and they haven't responded
I order 2 pair of hey dude shoes

+12

They are emailing me playing stupid

I ordered 2 pair of hey dudes from the website and it says I paid a pay pal in china and I want my money back
Haven't got a any response back

+7

I ordered 2 pairs of shoes from the Hey Dude website, which I found on Google. I put in my credit card info. In a few minutes, I received an email stating my card was used to send funds to a person by the name of Eric Moutoux, a PayPal recipient. I never got an order number. I have never used PayPal. After 10 days passed, I emailed this Eric person and did not get a response. The email address listed on the PayPal message looked bogus. Of course, I have not received any shoes. I cannot "track" the order without an order number. I will notify my credit card carrier.

This happened to me! No order number, only could track through Paypal. Ordered them 2/21 I reached out to Paypal and after my claim to get my money back I had been denied because they gave me a tracking number as soon as Paypal asked and the tracking says it was delivered weeks ago which it was not! I have an app that tracks all my orders and suddenly i get a notification it is in transit even though Fedex says it was delivered! Such a scam! They never respond but did to paypal. I bet if you reach out to paypal you will get a tracking number immediately!

Ordered 4 pairs- all poor imitations and very poor quality - unsized and unboxed AND all same style when I ordered in different styles. Emailed for refund and return instructions. Now can’t seem to access the website at all.

+1

Order shoes thinking from real site. They look nothing like picture and are poorly made. I want a refund and paid return postage. I was scammed.

+1

I went online to what I thought was Hey Dude Shoes. Guess it was a scam site.

These sites may use misspellings like “hey dude shoess’ by adding a letter or using a very similar url like “heydudesshoes” adding an extra “s” to dude”

Some counterfeiters advertise flash sales to explain why their fake product is steeply discounted.

Craigslist, eBay, and other only auction and forum sites are also a common outlet for counterfeiters.

Fake sites often contain the Hey Dude Shoes brand name, popular product names, or contact information in efforts to deceive shoppers. So always look out for our official site, our privacy section and our authentic customer solutions e-mail [email protected]

+2

I ordered a pair of hey dudes from the Hey Dude store. I ordered through PayPal when it showed where the money was sent it was a construction company. I have tried emailing and no response.

+2

There's a heydudeshoesusa.store that is a scam they got me for 50$ it looked just like real site.

+3

I ordered from the same site. My showed that my payment went to a construction company. PayPal refused to open a case on it because it wasn't a dispute about money.

- Scottsville, KY, USA

Purchased 4 pairs of shoes from Hey Dudes directly off their website on 11/27/20. They immediately charged my card for the total $200. I immediately received an email stating my order was confirmed and once shipped I would receive tracking info. I have never received any tracking info nor my items. I have attempted contacting them via their wed site help section and Facebook messenger. I can not find a working phone number for them either. I do get weekly automated advertisement emails from them though. I just want my money back!

I ordered shoes on the 27th of November and still have not received them nor have gotten any tracking information. When I look at the order number on the website all it says is order confirmed but no shipping information. I have reached out several times to the support email and through the chat on the website with no response from the company. These shoes were supposed to be a gift for Christmas and on the website it clearly says the shoes if ordered before December 15th will arrive by the 25th. It has been over a month that I ordered the shoes and there has been no response and I have not received the shoes. They have not given back my money and have they have not sent the shoes. The lack of response is unprofessional and very disrespectful to a customer. I have a pair of these shoes that I bought from a different website and are honestly the best shoes I have but clearly something is wrong with the customer service of the hey dudes company. It is ridiculous and just at the end of the day poor customer service. Although I really like these shoes I will not be buying from this company for me of for anyone else again due to their poor customer service.

+1
- Cambridge, KS, USA

I ordered shoes from this website and never received a confirmation email. I had opted for the 2-4 day shipping. After almost a week I attempted to make contact with the company to receive a refund because I still had not received an email or my product. The customer service representative that contacted me via text message told me that she was unable to find my order under the email provided. Giving them the benefit of the doubt that I typed my address incorrectly I asked if there was some other information I could give to help them track down my order, their response was no that I would have to contact my bank if I would like to receive the money the company had pulled out of my account.

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What does Hey Dude Shoes USA do?

Hey Dude Shoes USA is an online store that offers a wide variety of comfortable and stylish shoes for men, women, and kids. The company prides itself on providing high-quality products at affordable prices, while also offering exceptional customer service.One of the key features of Hey Dude Shoes USA is the range of products available. The store offers a diverse collection of shoes, including sneakers, slip-ons, boots, sandals, and more. The shoes are designed with comfort in mind, featuring breathable materials and lightweight construction. The styles available are trendy and modern, making it easy for customers to find shoes that match their personal style.In addition to its selection of shoes, Hey Dude Shoes USA also offers a range of accessories to complement its products. Customers can purchase socks, hats, and bags, among other items, to complete their look.Hey Dude Shoes USA's commitment to customer service is evident through its policies and practices. The company offers free shipping on orders over $100, easy returns and exchanges, and a 30-day satisfaction guarantee. Customers can also take advantage of Hey Dude Shoes USA's live chat feature to receive immediate assistance with any questions or concerns.Overall, Hey Dude Shoes USA is a great option for anyone looking for comfortable and stylish footwear. With a wide range of products, affordable prices, and excellent customer service, it's easy to see why the company has become a popular choice for shoe shoppers.

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www.heydudeshoesusa.com

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