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Harper and Wells

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Harper and Wells Reports & Reviews (11)

- Rock Island, IL, USA • Oct 05, 2026

Company, Harper and Wells. Address listed as Boston, MA but is an apt, not storefront. Bought a dress for $59.95, dress was not at all like advertised. Tried to get address to return item with no response. Others say you have to return to China, company never told me this. Have read so many complaints since this happened from others about this company. How do you stop this from happening to others. I'm sure I'll never see my money again

- Wayne, NJ, USA • Sep 23, 2026

The company says Boston, they are in China. False advertisement. No phone number. They wanted me to return the item to China, I told absolutely not. They told me to keep it, junk material. womens wear

- Princeton, NJ, USA • Sep 20, 2026

This company advertises a US platform but is run out of china - their return policy for low cost items states a full refund mins shipping but the customer must pay to ship items back to China not to Boston or a US receiving address basically costing more in shipping than items are worth

- Newark, NJ, USA • Sep 10, 2026

Ordered a Dorian Tailored Blazer on their website. I received a fake silk screen costume jacket. They advised 30 day money back guarantee, but all attempts to contact have been ignored.

- Forest Grove, OR, USA • Sep 05, 2026

I ordered on July 1, tracking ended when the item never made it to shipping. As of Sept. 5, there is no product and no refund. I’ve corresponded via text several times and have been assured that they are looking into it, that I can reorder, which I foolishly did. And now no correspondence at all from them.

- Adamsville, TN, USA • Aug 25, 2026

I was on line with Dillard’s Dept store ordering two items and gave all my credit information and up pops this name Harper and Wells saying my order would be sent. Never saw anything like it before. 17 days later two items showed up. One a size extra large and one an extra small. Fabric was the lowest grade possible to be sold for money. Unbelievable!

I wear a size 8. There wasn’t any info inside the package to return the items. I contacted my Dillard’s Credit card.

This company pops up on other companies when people are ordering and takes over the order and credit information. This scam needs to be stopped.

- Jersey City, NJ, USA • Aug 20, 2026

This company uses deceptive advertising photos to attract consumers. Actual product delivered was constructed with lesser craftsmanship and much cheaper materials.

- Saint Paul, MN, USA • Jul 31, 2026

I ordered two women’s blouses and the quality was not how it was represented on the web site. I notified them and got the message if I wanted to return items I would have to pay shipping to China myself, they offered a small refund to my credit card or a replace item for no charge, I have ordered a replacement item and still waiting to receive it. The items will probably all end up at donation store. The original order said money back guarantee if not happy, so much for that. I will not order from places on internet again unless it’s a store I am familiar with. This place indicated they were in Boston, not sure which planet the Boston they mention is on.

- Saint Simons Island, GA, USA • Jul 30, 2026

I wish I had looked this business up before placing this order, but the temptation to find something for an upcoming wedding was too great. So many regrets.

- Gulf Breeze, FL, USA • Jul 27, 2026

I ordered a pair of shoes online from the website. It stated Easy Return. The shoes took 3 weeks to come, first red flag, then when delivered, they are cheap, plastic shoes that did not fit. When I requested a return and refund, they offered to send another size, which was not the problem. There was no way another size would fit any better. Then I was told after several emails that all returns are processed overseas which would cost between $40-$50 (I paid close to $70). If I didn’t want to return, I could choose another pair of shoes and keep the current shoes or they could give me a 15% cash back refund! That’s what they call Easy Return!!

- Brooklyn, NY, USA • Jul 13, 2026

On the NYTimes website there were ads inserted in the columns for lovely cotton or linen beach dresses. When mine arrived, it was a polyester knockoff.

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