Green Light Express Logistics Reports & Reviews (1)
Green Light Express Logistics Contacts
If you know any contact information for Green Light Express Logistics, help other victims by adding it!
Add new contacts
SCAMPULSE
|
SCAMPULSE
If you know any contact information for Green Light Express Logistics, help other victims by adding it!
Scammer's website greenlightexpresslogistics.com
Scammer's address 104 N Grand Ave W, Springfield, IL 62702, USA
Scammer's email [email protected]
Country United States
Victim Location CA 92270, USA
Total money lost $680
Type of a scam Moving
1/13/25
Welcome to Green Light Express Logistics!
Here's the information about the reference number provided:
Owner: Melanie Bennett
2006 Steinway Piano
Model M
Year: 2006
Serial number: 574706
Weight : 603 lbs
Length: 67"
Width: 57.75"
If correct,
Kindly provide me with the following information to initiate reroute for you and also check for the estimated delivery cost and time.
1/19/25
We'll get back to you as soon as the payment has been confirmed.
Sincerely
George
Green Light Express Logistics.
1/20/25Good day Bryan,
I hope this message finds you well. I am pleased to inform you that your payment has been successfully received. However, due to some technical difficulties, we are currently unable to process the withdrawal.
Rest assured, there is a straightforward solution to this issue, and we can resolve it swiftly with your cooperation. Kindly provide your Zelle information so that we can initiate a refund of the payment. Once that is completed, I will supply you with new Zelle details for you to send the payment to.
We appreciate your prompt attention to this matter so that we can proceed with the delivery of your piano as soon as possible.
Best regards,
George
Green Light Express Logistics.
1/24/25Dear Bryan,
We apologize for the delay in updating you about your shipment scheduled for January 24, 2025, to ** ******* *** ** ****** ********* *****. Due to the high value of your item—a Grand Piano valued at $38,890.00—an Interstate fee of $765.00 is required. This fee was calculated based on the piano’s value, as confirmed with the owner, Melanie. The delay in receiving the complete paperwork from her caused this notification.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Once the fee is paid, we will promptly process your file and ensure the shipment is delivered as scheduled. Kindly reply to this email to make the payment and avoid further delays
Thank you for your understanding and for choosing Green Light Express Logistics
Sincerely,
George
Green Light Express Logistics
1/24/25
George,
This is quite a surprise as I assumed that the previous payment covered all costs of transportation for this piano. I would need to see the documentation that supports this charge before I would consider paying it. In addition, the stated value of the piano far exceeds its current value based on the age of the piano.
Regards,
Bryan Dittmer
1/24/25
The documentation for this process cannot be provided until the payment is made, which is why we are requesting that you complete the payment in advance. Regarding the value of the piano, please note that the amount provided is an estimated cost, not the actual cost, as indicated in the initial forms completed by the sender.
1/24/25
The documentation for this process cannot be provided until the payment is made, which is why we are requesting that you complete the payment in advance. Regarding the value of the piano, please note that the amount provided is an estimated cost, not the actual cost, as indicated in the initial forms completed by the sender.
1/24/25
I apologize for this inconvenience. We assure you that once you make the payment, your item will be delivered to your address the following 24hours of payment confirmation with the proper documentation.
1/24/25
George,
When the piano arrives tomorrow, I will pay you the $765 in cash.
I paid you the initial payment based on trust. I think at this point you can rest assured that I will pay you the money upon arrival of the piano.
Bryan
1/27/25
George,
If the piano is not going to be delivered please refund my initial invoice payment.
No response following this but another scam was under way with the same company but from the Springfield, IL address with a different owner of the piano
2/22/25
Welcome to Green Light Express Logistics!
Here's the information about the reference number provided:
Owner: Alice Gregory
2006 Steinway Piano
Model M
Year: 2006
Serial number: 574706
Weight : 603 lbs
Length: 67"
Width: 57.75"
Kindly provide us with the following information so we can accurately calculate the delivery cost for you.
Full name :
Full address :
Phone Number :
Best regards,
Green Light Express Logistics
2/23/25
Attached is invoice 69557 for rerouting of the Steinway Piano of Alice Gregory to you. The total cost to deliver it to your address (27 Toscana Way E. Rancho Mirage, CA 92270) is $780.00 with estimated delivery date based on 5 days timeframe, is Friday, February 28, 2025, by 1:30pm. Charges include insurance and item installation in your space.
We kindly request payment today to facilitate this. Please reply to this email if you are ready to make payment now for further details.
The piano is currently at our storage facility in 104 N Grand Ave W, Springfield, IL 62702,
Regrettably, we are unable to accommodate a customer pickup for the piano in question. As outlined in our agreement with the owner, our service includes scheduled delivery and professional installation of the instrument at the designated address. Deviating from this arrangement by allowing third-party pickup would violate the terms of our contractual obligation. We remain committed to fulfilling our responsibilities as agreed upon to ensure the piano is transported and installed safely and efficiently.
Thank you for your understanding
Best regards,
Green Light Express Logistics
2/23/25
You
Alice Gregory
Thank you for your inquiry regarding potential additional charges.
To clarify, there are no additional fees for interstate transfers or any other hidden costs associated with our services. We strive to maintain transparency in all our transactions, and you can be assured that the price provided to you is comprehensive and inclusive of all applicable charges.
Should you have any further questions or require additional details, please do not hesitate to reach out.
Best regards,
Green Light Express Logistics
2/25/25
At this time, we accept payments via Venmo and Zelle. Please let us know which method you would prefer to use.
Best regards
Green Light Express Logistics
2/25/25
Please find attached the updated invoice, which includes the payment detailst for your reference.
We kindly request that you make the payment at your earliest convenience.
IMPORTANT NOTICE!
Please ensure compliance with the payment instructions and provide a copy of your payment receipt upon completion.
Thank you for choosing Green Light Express Logistics. We appreciate your business!
Best regards,
Green Light Express Logistics
2/25/25
Why is this not being sent to Green Light Express?
2/25/25
This is a temporary accounts linked to the company account for security purposes. This account is valid for a single invoice only.
Best regards,
Green Light Express LogisticsPlease note I have pdf's of the invoices but was unable to download them here
2/25/25
What is your name, title and phone number?
2/25/25
My name is George, Support Team, (847) 497-0015
Best regards,
Green Light Express
2/26/25George,
I've attached the previous payment that I made to Green Light Express. Since I never received a refund I assume that it can be applied here.
Bryan
No response received.
I have copies of all emails, invoices and payment documentation.
Any questions please contact me.
Bryan ******* ************ ** ******* *** * ****** ******* ** *****