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Global Flight

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Global Flight Reports & Reviews (1)

- Hudson, FL, USA • Oct 17, 2025
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I received legitimate email that Spirit Airlines had changed my flight. Somehow I was directed to Global Flight when I tried to change my reservation. Jordan Carter represented himself as from Spirit Airlines and told me I had to pay for a different flight. I ended up paying for 2 one way tickets as we needed to fly that specific date. When I direct called Spirit Customer Service 5 minutes later to complain about being charged I was advised there is NO charge when Spirit changes your itinerary. Spirit changed my itinerary immediately with no charge. When I called Jordan at Global Flight back was informed they were a call center and Jordan insisted I could not have spoken to anyone at Spirit since their calls all go thru his center. He offered a $100 refund in 7-10 days. I filed a dispute with my credit card company.

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