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Genetixorganics.com

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Genetixorganics.com Reports & Reviews (3)

- Portland, OR, USA

Date product was purchased 1/20/2024

Amount paid $97.25

Products that were supposed to be delivered:

1. The enhancement bundle (1)

2. Activated enhancement oil - starter kit (1)

Shipping $7.25 (5-8 days)

lam requesting a FULL refund from the business. There have been multiple attempts to get a hold of someone for a refund and nothing has happened. I was even ghosted by the owner of the company lara Mackey. She saw my message and never replied. I also did not receive an email from the email address provided. The influencer also has their comments turned off on the company's Instagram account and has been deleting comments from people calling her out for fraud. They keep giving everyone the same answer that anyone who ordered in January would be receiving their order, but it's been 4 weeks and no one has received their product. Me included.

- Winter Garden, FL, USA

I placed an order with the company on 01/15/2024. Since then I was then told by this company that it takes 6-9 weeks for shipping. However, on the company website it states 5-8 days for standard shipping. I contacted the companies "fulfillment company" for oder tracking; to which their reply to me was, "Sorry you have experienced a delay in your order shipment however we are often out of inventory on Genetix products. Just to be clear, we are not Genetix. We are a fulfillment company that completes the shipping process for our clients, when we have the inventory to do so.

Tara did bring inventory to our warehouse yesterday, but this was the first inventory dropoff since December of 2023. When we typically receive additional inventory from Genetix, there is a backlog of orders going back to April of 2023 that we attempt to catchup on as much as possible with the limited inventory we receive. Again, to be as clear as we can possibly be, we are not Genetix. We only handle the fulfillment of orders when they provide enough inventory for us to do so.

The limited inventory Tara brought has already been fulfilled for orders ahead of yours in the queue. When Tara brings more inventory at a later date that she determines, we may have enough to send your order."

I have sent several emails, messages on their Instagram company account, have sent comments for a refund to no avail.

- Fishkill, NY, USA

i found this website and some products created by an influencer. after purchasing some products and giving them the appropriate amount of time to wait for my products to arrive, i tried to reaxh out to the company and the influencer and heard Nothing back. there is no way to call, no email to communicate with somebody and no way to get a refund. in addition, when i finally got an email it was a generic one that said the products i orders were on back order ans that they would arrive when the company restocked. there is also no way to track my package.

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