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FoggyFly Reports & Reviews (2)

- Castle Rock, WA, USA
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I booked an airline ticket on the CheapFlights website through a company called Foggyfly. I received an email showing my correct flight itinerary with a 5 digit booking id asking me to call to ensure the timely completion of my reservation and about flight restrictions as soon as possible. I called the listed number 1-888-805-1323 but the call would not go through so I looked up the website and called 1-888-539-5571. I spoke to a customer service agent and I was informed that in addition to the listed information at the bottom of the booking page concerning restrictions I had purchased the cheapest flight possible and would not be allowed a carry on (contrary to the airlines policy). I was also informed that my flight would not be confirmed until 3-4 hours before flight time as it was a Stand-By ticket. I immediately requested a cancellation. I was told I would not receive a cancellation as I myself had purchased this ticket and had agreed to the restrictions, which were on a completely different page and I was required to press a button to go there, which I did not see on the screen. I told them it had not gone through to cancel it. They would not. They wanted to give me alternatives for extra charges. I am going to to go through my bank to stop purchase. Be aware and careful using CheapFlights subcontractors for flights. FOGGYFLY is a SCAM !

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- Seattle, WA, USA
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I booked a flight on their website, but there was no ticket attached, the page just stated that the booking was pending. I then received a phone call from an employee stating that the flight I booked was full and I had purchased a non-refundable stand by ticket. She then tried to sell me flight options that were almost four times more expensive with impossible connections. I had to call my credit card company and lock my account. This is a shameless scam.

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