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Flightsassist

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Flightsassist Reports & Reviews (2)

Hello
My name is Fosso ,

I did a trasaction whit Normad one of your agens which i ask him to add bags on my mum fly which was s'oppose to go on 18 septembre 2023 and going back 30 septembre 2023 , and he told me that the bags can be added and had to change me 310$ on my account for my two bags of 23kg going and 1 bag 23kg comming back.

When my mum reache the airport they told her that the bags was not added and they have to chargé her money for the bags again , then she had to paid another fee for the bags.

So i want the company to give me back the money of 310$ i had to send for does back which was not respected and i want you to indemnity for wasting my time and not respecting your engagement. Am note happy the way you guy treats me.

I want back my money and indemnity.

These are some the information of the fly
On your email

I booked a flight from Montreal to Calgary on the phone with flight assist's customer service representative on dec 15, 2021. His name was James Wilson. He charged me $400cad but never emailed me my itinerary. I called back and asked for a refund but they didn't refund me

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Flightsassist Contacts

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19W W 34th St #1018RM, New York, NY 10001, USA

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www.flightsassist.com

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